{
  "title": {
    "separator": " | ",
    "start": "MyBenefits",
    "auth": {
      "login": "MyBenefits",
      "enroll": {
        "complete": "Confirm your identity (2 of 2)",
        "edit": "Confirm your identity",
        "confirm": "Verify your email",
        "redirect": "Set up your username and password"
      }
    },
    "dashboard": {
      "start": "Member home"
    },
    "trustee": {
      "addition": "Trustee - ",
      "home": "Trustee home"
    },
    "accessLevel": {
      "home": "Access level"
    },
    "letters": {
      "all": "Letters",
      "one": "Letter details"
    },
    "employment": {
      "all": "Employment",
      "edit": "Add new job",
      "confirm": "Review new job",
      "complete": "Success - Add new job",
      "one": "Details",
      "remove": "Remove job",
      "removeConfirm": "Remove ob - Success"
    },
    "applications": {
      "all": "Applications",
      "one": "Application status",
      "one-submitted": "Application pending",
      "requestExtension": "Request extension",
      "requestExtensionSuccess": "Success"
    },
    "payments": {
      "all": "Payments",
      "one": "Payment details",
      "overpayment": "Overpayment details"
    },
    "reports": {
      "dashboard": "Reports",
      "expenses": "Expenses",
      "housing": {
        "all": "Housing expenses",
        "new": "New housing expense ",
        "update": "Update housing expense",
        "remove": "Remove expense",
        "confirm": "Review expense",
        "complete": "Success - expense submitted",
        "one": "Expense details"
      },
      "utility": {
        "all": "Utility expenses",
        "new": "New utility expense",
        "update": "Update expense",
        "confirm": "Review expense",
        "remove": "Remove expense",
        "complete": "Success - expense submitted",
        "one": "Expense details"
      },
      "income": {
        "all": "Income",
        "edit": "Report income",
        "confirm": "Review income",
        "complete": "Success - income submitted",
        "one": "Income details"
      }
    },
    "communications": {
      "dashboard": "Communications"
    },
    "statics": {
      "contact": "Contact us",
      "help": "Help",
      "terms": "Terms of use",
      "messagingna": "Messages are unavailable"
    },
    "users": {
      "profile": {
        "all": "My profile",
        "editHome": "Edit address",
        "editHomeReview": "Review address",
        "editMail": "Edit mailing address",
        "editMailReview": "Review mailing address",
        "editPhone": "Edit phone number(s)",
        "editCommunication": "Edit communications",
        "confirmHome": "Success – address updated",
        "confirmMail": "Success – mailing address updated"
      }
    },
    "eligibility": {
      "all": "Proof of assistance"
    },
    "declaration": {
      "all": "Declaration",
      "intercept": "Declaration",
      "confirm": "Declaration review",
      "complete": "Declaration complete",
      "one": "Declaration Details",
      "absence": "Absence details"
    },
    "documentRequests": {
      "all": "Document requests",
      "complete": "Verification document details",
      "history": "Verification document details",
      "review": "Review",
      "success": "Success",
      "upload": "Upload verification document"
    },
    "benefitRequests": {
      "all": "Benefit requests",
      "applyForBenefits": "Apply for benefits",
      "review": "Benefits request review",
      "success": "Benefit request details",
      "detailPage": "Benefit requests status"
    }
  },
  "app": {
    "tooltipclose": "Close",
    "paperless": {
      "messageClose": "Close",
      "messageHeading": "<i title='Information icon' aria-hidden='false' role='img'></i>You’ve gone paperless! <i title='Green leaf icon' class='fa fa-leaf externalLinkIcon ops-green' aria-hidden='false' role='img'></i>"
    },
    "emailMissing": {
      "title": "Unable to send email notifications"
    },
    "roots": {},
    "navigation": {
      "menu": "Menu",
      "title": "Menu",
      "links": [
        {
          "rank": "0",
          "name": "close",
          "title": "Close",
          "url": "/",
          "dashboard": null
        },
        {
          "rank": "10",
          "name": "login",
          "title": "Access MyBenefits",
          "url": "/auth",
          "dashboard": null
        },
        {
          "rank": "20",
          "name": "home",
          "title": "Home",
          "url": "/dashboard",
          "dashboard": null
        },
        {
          "rank": "21",
          "name": "continueApplicationPending",
          "title": "Continue Application",
          "url": "/application-hub/redirect/continue-application",
          "dashboard": null
        },
        {
          "rank": "22",
          "name": "startNewApplicationPending",
          "title": "Start a new application",
          "url": "/application-hub/new-application",
          "dashboard": null
        },
        {
          "rank": "23",
          "name": "startNewApplicationExpired",
          "title": "Start a new application",
          "url": "/application-hub/redirect/new-application",
          "dashboard": null
        },
        {
          "rank": "27",
          "name": "sadaProfile",
          "title": "My profile",
          "url": "/application-hub/dashboard/profile",
          "dashboard": null
        },
        {
          "rank": "28",
          "name": "applicationStatus",
          "title": "Application status",
          "url": "/application-hub/redirect/application-status",
          "dashboard": null
        },
        {
          "rank": "40",
          "name": "payments",
          "title": "Payments",
          "url": "/payments",
          "dashboard": {
            "description": "See benefit payments and a breakdown of each payment",
            "icon": "/assets/images/dashboard/start/payment.svg"
          }
        },
        {
          "rank": "50",
          "name": "reports",
          "title": "Reporting",
          "url": "/reports/dashboard",
          "dashboard": {
            "description": "Report a new job, income, expenses, and declarations",
            "icon": "/assets/images/dashboard/start/reports.svg"
          }
        },
        {
          "rank": "60",
          "name": "communications",
          "title": "Communications",
          "url": "/dashboard/communications",
          "dashboard": {
            "description": "Send messages, view, and download letters",
            "icon": "/assets/images/dashboard/start/communications_icon.svg",
            "unread": "New",
            "actionRequired": "Action required"
          }
        },
        {
          "rank": "75",
          "name": "documentRequest",
          "title": "Document requests",
          "url": "/documentRequests/members",
          "dashboard": {
            "description": "Submit documents requested",
            "icon": "/assets/images/dashboard/start/document_request_icon.svg",
            "actionRequired": "Action required"
          }
        },
        {
          "rank": "80",
          "name": "applicationsDashboard",
          "title": "Applications and benefits",
          "url": "/applications-dashboard",
          "dashboard": {
            "description": "View status of Ontario Works and ODSP applications, and apply for medical benefits",
            "icon": "/assets/images/dashboard/start/applications-and-benefits.svg",
            "actionRequired": "Action required"
          }
        },
        {
          "rank": "80",
          "name": "applications",
          "title": "Applications",
          "url": "/applications",
          "dashboard": {
            "description": "View pending and processed Ontario Works and ODSP applications",
            "icon": "/assets/images/dashboard/start/my-applications.svg"
          }
        },
        {
          "rank": "81",
          "name": "sadaApplications",
          "title": "Applications",
          "url": "/applications",
          "dashboard": null
        },
        {
          "rank": "90",
          "name": "profile",
          "title": "My profile",
          "url": "/users/profile",
          "dashboard": {
            "description": "Update contact information and communications preference",
            "icon": "/assets/images/dashboard/start/profile.svg"
          }
        },
        {
          "rank": "91",
          "name": "sadaCommunications",
          "title": "Communications",
          "url": "/dashboard/communications",
          "dashboard": null
        },
        {
          "rank": "95",
          "name": "sadaDocumentRequest",
          "title": "Document requests",
          "url": "/documentRequests/members",
          "dashboard": null
        },
        {
          "rank": "110",
          "name": "poa",
          "title": "Proof of assistance",
          "url": "/eligibility/eligibility",
          "dashboard": {
            "description": "Download proof of the support being received",
            "icon": "/assets/images/dashboard/start/proofOfAssistance.svg"
          }
        },
        {
          "rank": "30",
          "name": "name",
          "title": null,
          "url": "/dashboard",
          "dashboard": null
        },
        {
          "rank": "20",
          "name": "trusteeHome",
          "title": "Trustee home",
          "url": "/trustee",
          "dashboard": null
        },
        {
          "rank": "100",
          "name": "trusteeProfile",
          "title": "My trustee profile",
          "url": "/users/trusteeProfile",
          "dashboard": null
        },
        {
          "rank": "120",
          "name": "terms",
          "title": "Terms of use",
          "url": "/statics/terms",
          "dashboard": null
        },
        {
          "rank": "130",
          "name": "contact",
          "title": "Contact us",
          "url": "/statics/contact",
          "dashboard": null
        },
        {
          "rank": "140",
          "name": "help",
          "title": "Help",
          "url": "/statics/help",
          "dashboard": null
        },
        {
          "rank": "150",
          "name": "divider",
          "title": null,
          "url": null,
          "dashboard": null
        },
        {
          "rank": "160",
          "name": "logout",
          "title": "Log out",
          "url": "/auth/logout",
          "dashboard": null
        }
      ]
    },
    "commented": {
      "rank": "111",
      "name": "accessLevel",
      "title": "Access Level",
      "url": "/trustee/access",
      "dashboard": {
        "description": "Set level of MyBenefits access for this member.",
        "icon": "/assets/images/access-level.svg"
      }
    },
    "upload": {
      "label": "Recent Bills (Optional)",
      "hint": "JPEG, JPG, PDF, or PNG files only, up to 10MB each.",
      "deleteLabel": "Delete",
      "previewLabel": "Preview",
      "paperclipIconLabel": "Attach document",
      "paperclipIconLabel2": "Attach another document",
      "member": "Member",
      "whothisisfor": "Who this file is for?",
      "filetype": "File type",
      "whatkindoffile": "What kind of file is attached",
      "changeDocType": "Change",
      "attachSizeCounter": "MB remaining",
      "combinedSizeError": "The combined size of your documents must be 30MB or less to send your request. Please remove or resize a document(s) and try again.",
      "invalid": {
        "noDocumentsAttached": "You must attach a document",
        "wrongType": "You can only upload a JPEG, JPG, PDF or PNG file. Please use one of these file types and try again.",
        "wrongSize": "Your file must be 10MB or less. Please resize your file or choose another file and try again.",
        "wrongFileNameSize": "The file name is too long. It must be less than 76 characters. Please rename the file and try again.",
        "wrongFileNamePattern": "The file name can only contain letters, numbers, dashes(-), underscores (_), commas (,) or periods (.) Please rename the file and try again.",
        "wrongFileNamePatternScreenReader": "The file name can only contain letters, numbers, dashes, underscores, commas or periods. Please rename the file and try again."
      }
    },
    "header": {
      "title": "Header",
      "logo": "Ontario"
    },
    "maintenance": {
      "message": "Due to <strong>planned maintenance</strong> the system will be unavailable from {{startDate}} at {{startTime}} to {{endDate}} at {{endTime}}"
    },
    "feedbackbanner": {
      "title": "BETA",
      "description": "This is a new service. <a class=\"feedback-banner-link\" href=\"https://www.mcss.gov.on.ca/wp/en/contact-us/?topic=mybenefits&msg=comment#ctform\" target=\"_blank\" >Give us feedback to help us improve it!<i class=\"fa fa-external-link externalLinkIcon\" aria-hidden=\"true\" ></i></a>"
    },
    "surveybanner": {
      "title": "Tell us about your customer service experience with social assistance",
      "url": "https://www.snapsurveys.com/wh/s.asp?k=151327088657"
    },
    "footer": {
      "title": "Footer",
      "links": [
        {
          "auth": "n",
          "title": "Sign in",
          "url": "/",
          "target": "login"
        },
        {
          "auth": "n",
          "title": "Register",
          "url": "/statics/terms",
          "target": "router"
        },
        {
          "auth": "yn",
          "title": "Terms of use",
          "url": "/statics/terms",
          "target": "router"
        },
        {
          "auth": "yn",
          "title": "Contact us",
          "url": "/statics/contact",
          "target": "router"
        },
        {
          "auth": "yn",
          "title": "Help",
          "url": "/statics/help",
          "target": "router"
        }
      ],
      "copyright": {
        "title": "© King’s Printer for Ontario, 2012",
        "url": "https://www.ontario.ca/page/copyright-information",
        "target": "_blank"
      }
    }
  },
  "event": {
    "type": {
      "informational": "Information",
      "success": "Success",
      "warning": "Warning",
      "error": "Error",
      "proof": "Proof of expense",
      "information": "Information"
    },
    "00200": "00200",
    "00400": "Sorry, the system is currently unavailable. Please try again later. (Error: 00400)",
    "00401": "Sorry, the system is currently unavailable. Please try again later. (Error: 00401)",
    "00402": "Sorry, we are experiencing a connection issue right now. Please try again later. (Error: 00402)",
    "00403": "Sorry, we are experiencing a connection issue right now.  Please try again later. (Error: 00403)",
    "00404": "Sorry, we are experiencing a connection issue right now. Please try again later. (Error: 00404)",
    "00407": "Sorry, the content for this section is currently not available. Please try again later. (Error: 00407)",
    "00409": "Invalid request, please try again. (Error: 00409)",
    "00410": "Invalid request, please try again. (Error: 00410)",
    "00411": "Sorry, we can\"t access this record right now. Please try again later. (Error: 00411)",
    "00412": "Sorry, an issue has occurred. Please contact ServiceOntario. (Error: 00412)",
    "00413": "Sorry, an error occurred and this request timed out. Please try again. (Error: 00413)",
    "00414": "You\"ve already reported this change. (Error: 00414)",
    "00416": "Request could not be processed at this time. Please try again. (Error: 00416)",
    "00417": "You\"ve already reported this change. (Error: 00417)",
    "00418": "Sorry, MyBenefits is unavailable right now while we upgrade the service. We will be back up around X:XX x.m. (ET) on MMM DD, YYYY.",
    "00419": "Sorry, you cannot access this reporting feature. Please contact your caseworker if you need to report a change. (Error: 00419)",
    "00421": "Sorry, there\"s a problem with our system. Please contact your caseworker to report a change. (Error: 00421)",
    "00422": "Sorry, there\"s a problem with our system. Please contact your caseworker to report a change. (Error: 00422)",
    "00423": "You are not authorized to view this page. (Error: 00423)",
    "00424": "Sorry, you cannot access this reporting feature. Please contact your caseworker if you need to report a change. (Error: 00424)",
    "00431": "Sorry, there\"s a problem with our system. Please contact your caseworker to update your address. (Error: 00431)",
    "00446": "Sorry, you cannot access this reporting feature. Please contact your caseworker if you need to report a change. (Error: 00446)",
    "00447": "An unexpected error has occurred. Please try again later. (Error: 00447)",
    "00448": "An unexpected error has occurred. Please try again later. (Error: 00448)",
    "00449": "Sorry, this page does not exist. You can:<br/>• double check the web address and try again, or<br/>• press back on your browser to return to the last page you were on.",
    "00450": "An unexpected error has occurred. Please try again later. (Error: 00450)",
    "00451": "Invalid request, please try again. (Error: 00451)",
    "00452": "Sorry, we can't access this record right now. Please try again later. (Error: 00452)",
    "00453": "Sorry, we are experiencing a connection issue right now. Please try again later. (Error: 00453)",
    "00454": {
      "class": "error",
      "body": [
        {
          "text": "We can’t log you in right now. Please call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " (Monday to Friday, 8:30 a.m. to 5:00 p.m. ET). (Error code: 00454)"
        }
      ]
    },
    "00455": "Sorry, the system is currently unavailable. Please try again later. (Error: 00455)",
    "00456": "Sorry, the system is currently unavailable. Please try again later. (Error: 00456)",
    "00457": "Sorry, the system is currently unavailable. Please try again later. (Error: 00457)",
    "00458": "You have too many failed attempts entering valid member ID or email address information.  Please try again in 15 minutes or call us at 1-888-999-6130 if you need help (Monday to Friday from 8:30 a.m. to 5:00 p.m. EST).",
    "00459": "may need to change error code - The attached file is corrupt. Please choose another file and try again.",
    "00500": "Something went wrong with the connection. Please try again later. (Error Code: 00500)",
    "01424": "Sorry, this function is not available right now while we upgrade the service. Please try again later.",
    "10200": "10200",
    "10201": "10201",
    "10202": "We sent you an email with a verification link. You have <strong>15 minutes</strong> to click the link. Please check your email, including your junk or spam folder. If you didn’t get an email, please try to register again",
    "10203": "You have successfully logged out.",
    "10204": "Your request to remove this expense has been sent to your caseworker.",
    "10210": "We cannot create your account right now because you have more than one open case. Please contact your caseworker",
    "10400": "There was a problem with your session. Please sign in again.",
    "10401": "Sorry, the system is currently unavailable. Please try again later.",
    "10402": {
      "class": "error",
      "body": [
        {
          "text": "You already have an account. Please sign in. If you are having trouble signing in, see our "
        },
        {
          "anchor": "help section",
          "page": "/statics/help/",
          "internal": true,
          "href": ""
        },
        {
          "text": " or call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10403": "We cannot create your account right now because you have more than one open case. Please contact your caseworker",
    "10404": "You already have an account, but it has been disabled. Please contact your caseworker.",
    "10405": {
      "class": "error",
      "body": [
        {
          "text": "Sorry, no new users can be added right now. Please call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " to be notified when you can register (Monday to Friday from 8:30 a.m. to 5:00 p.m.  ET)."
        }
      ]
    },
    "10406": {
      "class": "error",
      "body": [
        {
          "text": "Sorry, this service is only available to Ontario Works or Ontario Disability Support Program (ODSP) clients, applicants, and trustees. Please "
        },
        {
          "anchor": "contact your local office",
          "page": "/statics/contact",
          "internal": true,
          "href": ""
        },
        {
          "text": " if you need help."
        }
      ]
    },
    "10407": {
      "class": "error",
      "body": [
        {
          "text": "The member ID or email address does not match our records. Please try again or call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " if you need help (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10408": "Your verification link has expired. Please try to register again.",
    "10410": "Your verification link has expired. Please try to register again.",
    "10414": "We logged you out automatically.<br/> Want to continue? Please sign in again.",
    "10415": "Are you still here? You have 1 minute before we end your session automatically.",
    "10416": "Sorry, you can't create an account right now because you don’t have an open case. Please try again later or contact your caseworker if your case needs to be updated.",
    "10417": {
      "class": "error",
      "body": [
        {
          "text": "If you are new to MyBenefits, you need to "
        },
        {
          "anchor": "create an account",
          "page": "/statics/terms/",
          "internal": true,
          "expand": true,
          "href": ""
        },
        {
          "text": " before you sign in. If you already have an account and you are having trouble signing in, see our help section or call us at 1-888-999-6130 (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10419": "We have reset your account. You need to create a new account to sign in. Please create a new account.",
    "10420": "We logged you out automatically.<br/> Want to continue? Please sign in again.",
    "10421": "There was a problem with your session. Please sign in again.",
    "10422": "You are not authorized to view this page. (Error: 10422)",
    "10423": "There was a problem with your session. Please sign in again. (Error: 10423)",
    "10424": {
      "class": "error",
      "body": [
        {
          "text": "We can’t log you in right now. Please call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " (Monday to Friday, 8:30 a.m. to 5:00 p.m. ET). (Error code: 10424)"
        }
      ]
    },
    "10425": "Sorry, this service is only available to the primary client (also called an applicant or member) and eligible trustees right now. Spouses, dependent adults, or other family members cannot register at this time. In most cases, the primary client is the person who applied for assistance. Please check back in the future.",
    "10426": "Sorry, you cannot access this feature. Please contact your caseworker if you need to report a change.",
    "10427": "Your verification link has expired. Please try to register again.",
    "10428": "We ended your session automatically to protect your information.",
    "10431": "There was a problem with your session. Please try again. (Error: 10431)",
    "10432": "There was a problem with your session. Please try again. (Error: 10432)",
    "10434": "There was a problem with your session. Please try again. (Error: 10434)",
    "10435": {
      "class": "error",
      "body": [
        {
          "text": "It looks like you’ve created a Public Secure login account, but you still need to "
        },
        {
          "anchor": "register for MyBenefits",
          "page": "/statics/terms/",
          "internal": true,
          "expand": true,
          "href": ""
        },
        {
          "text": ". If you’ve already registered for MyBenefits and you are having trouble signing in, see our help section or call us at 1-888-999-6130 (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10436": {
      "class": "error",
      "body": [
        {
          "text": "It looks like you’ve created a Public Secure login account, but you still need to "
        },
        {
          "anchor": "register for MyBenefits",
          "page": "/statics/terms/",
          "internal": true,
          "expand": true,
          "href": ""
        },
        {
          "text": ". If you’ve already registered for MyBenefits and you are having trouble signing in, see our help section or call us at 1-888-999-6130 (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10437": {
      "class": "error",
      "body": [
        {
          "text": "It looks like you’ve created a Public Secure login account, but you still need to "
        },
        {
          "anchor": "register for MyBenefits",
          "page": "/statics/terms/",
          "internal": true,
          "expand": true,
          "href": ""
        },
        {
          "text": ". If you’ve already registered for MyBenefits and you are having trouble signing in, see our help section or call us at 1-888-999-6130 (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10439": "There was a problem with your session. Please try again. (Error: 10439)",
    "10440": "There was a problem with your session. Please try again. (Error: 10440)",
    "10441": "There was a problem with your session. Please try again. (Error: 10441)",
    "10442": "There was a problem with your session. Please try again. (Error: 10442)",
    "10443": "There was a problem with your session. Please try again. (Error: 10443)",
    "10444": "There was a problem with your session. Please try again. (Error: 10444)",
    "10446": "Sorry, there's a problem with our system and your account cannot be created. Please try again later (Error: 10446).",
    "10447": "The date of birth does not match our records. Please try again or call us at 1-888-999-6130 if you need help (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET).",
    "10461": "Your MyBenefits account is no longer active because your Social Assistance application is closed.  If you would like to discuss or dispute the decision of your application, please contact 1 888-999-1142.",
    "10462": "Sorry, you cannot access this feature. Only the primary member on your case can have full access to MyBenefits. Please contact your caseworker if you need to report a change.",
    "10463": "Sorry, you cannot access this feature. Your account is read-only as you do not have an active case. Please contact your caseworker or use the Messaging feature if you need to report a change.",
    "10464": "Sorry, you cannot access this feature. Your account is read-only as you have a trustee who is responsible for your case. Please contact your trustee or caseworker if you need to report a change.",
    "11000": "When you add a home address you will see it here.",
    "11001": "Same as home address",
    "11200": "We have updated your address.",
    "11400": "You have already made this address change.",
    "11401": "Your address change cannot have a start date earlier than the start date of your current address. To report an older address, please contact your caseworker",
    "11402": "You can only update your address twice in one day. Please try again later or contact your caseworker.",
    "11404": "The apartment number must be less than 50 characters. Try entering the apartment number again.",
    "11405": "The city or town can only contain letters, dots (.), dashes (-) or apostrophes ('). Try entering the city or town again.",
    "11406": "Choose your delivery type",
    "11407": "Enter your GD, PO Box, RR, or SS number",
    "11408": "Sorry, there’s a problem with our system. Please contact your caseworker to update your address",
    "11414": {
      "class": "error",
      "body": [
        {
          "text": "Sorry, there's a problem with our system and this number: "
        },
        {
          "parameter": "yes"
        },
        {
          "text": " cannot be added. Please remove this number or contact your caseworker to report this change."
        }
      ]
    },
    "11202": "We have updated your phone number(s).",
    "11203": "We have updated your communications preference to paperless. Please ensure your email is up to date.",
    "11204": "We have updated your communications preference to paper mail. Please ensure your address is up to date.",
    "12000": "No payments yet. When you get a payment you will see it here.",
    "13101": "You are not currently receiving social assistance.",
    "13400": "You recently submitted a shelter expense of the same type that is yet to be processed by your caseworker. You cannot submit another record of the same type until that expense has been processed. Please contact your caseworker if you need more information.",
    "13402": "The start date for this expense cannot be earlier than the start date of an existing expense of the same type. To report this expense, please contact your caseworker.",
    "13403": "Test message :You recently submitted a utility expense of the same type that is yet to be processed by your caseworker. You cannot submit another record of the same type until that expense has been processed. Please contact your caseworker if you need more information.",
    "14000": "No history yet. Once you report income from a job or training program you will see it here.",
    "14200": "Your record has been submitted. Please retain your original records as you may be required to submit them for verification at a later date.",
    "14400": "It looks like you already reported this income.  Are you sure you want to submit this income?",
    "14401": "Your pay date must be after the date you started working with your employer or training program. Enter another date.",
    "16000": "To be determined.",
    "00428": "Sorry, we are unable to upload your file right now. Please try again later. (Error: 00428)",
    "18409": "Sorry, your case is not set up for uploading files. Please contact your caseworker. (Error: 18409)",
    "18407": "The attached file is corrupt. Please choose another file and try again.",
    "18402": "The attached file is corrupt. Please choose another file and try again.",
    "18403": "Sorry, we are unable to upload your file right now. Please try again later. (Error: 18403)",
    "10707": {
      "class": "information",
      "body": [
        {
          "text": "1. Go to "
        },
        {
          "anchor": "Applications",
          "page": "/applications",
          "internal": true,
          "href": ""
        },
        {
          "text": "<br/>2. Select the ODSP application with the "
        },
        {
          "text": "<strong>DDP Issued; Action required </strong>"
        },
        {
          "text": "status"
        },
        {
          "text": "<br/>3. Click the "
        },
        {
          "text": "<strong>Request extension </strong>"
        },
        {
          "text": "button"
        }
      ]
    },
    "18500": {
      "class": "error",
      "body": [
        {
          "text": "Sorry, you cannot report income because you do not have a job or training program on file. Please "
        },
        {
          "anchor": "add a new job or training program",
          "page": "/employment/all",
          "internal": true,
          "expand": false
        },
        {
          "text": " if you have income to report."
        }
      ]
    },
    "18501": "Sorry you cannot report any expenses at this time. Please contact your caseworker for more information.",
    "17400": "Sorry, we are experiencing an issue displaying your letters. Please try again later or contact your caseworker. (Error: 17400)",
    "17401": "Choose an expense type.",
    "17402": "You must specify if this is your primary heating source.",
    "11105": "Sorry you cannot report any expenses at this time. Please contact your caseworker for more information.",
    "11199": {
      "class": "information",
      "body": [
        {
          "text": "Sorry, you cannot report any utility expenses at this time. Please "
        },
        {
          "anchor": "message your caseworker",
          "page": "/dashboard/communications/messaging",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " for more information."
        }
      ]
    },
    "10438": {
      "class": "error",
      "body": [
        {
          "text": "You cannot return to the previous page. "
        },
        {
          "anchor": "Return to home page.",
          "page": "/dashboard",
          "internal": true,
          "expand": false,
          "href": ""
        }
      ]
    },
    "10445": {
      "class": "error",
      "body": [
        {
          "text": "You cannot return to the previous page. "
        },
        {
          "anchor": "Return to home page.",
          "page": "/trustee",
          "internal": true,
          "expand": false,
          "href": ""
        }
      ]
    },
    "10393": {
      "class": "warning",
      "body": [
        {
          "text": "Social assistance recipients must reside in Ontario to maintain eligibility for income support. Effective "
        },
        {
          "parameter": "yes"
        },
        {
          "text": ", MyBenefits users are required to confirm they live in Ontario monthly.  If there is sufficient evidence to suspect that this declaration is falsely reported, this could impact eligibility for support. Visit MyBenefits "
        },
        {
          "anchor": "Terms of Use",
          "page": "/statics/terms",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " for more details.<br><br>"
        },
        {
          "anchor": "I need to confirm that I live in Ontario during the month of ",
          "anchorParameter": "yes",
          "page": "/declaration",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": "<br>"
        },
        {
          "anchor": "I need to report a change",
          "page": "/declaration",
          "internal": true,
          "expand": false,
          "href": ""
        }
      ]
    },
    "10055": {
      "class": "information",
      "body": [
        {
          "text": "You must be active on Ontario Works or Ontario Disability Support Program to download proof of assistance. "
        },
        {
          "anchor": "Contact us",
          "page": "/statics/contact",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " for more information."
        }
      ]
    },
    "10056": {
      "class": "information",
      "body": [
        {
          "text": "You must be active on Ontario Works or Ontario Disability Support Program to download proof of assistance. "
        },
        {
          "anchor": "Contact us",
          "page": "/dashboard/communications/messaging/inbox",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " for more information."
        }
      ]
    },
    "10057": {
      "class": "information",
      "body": [
        {
          "anchor": "Message your caseworker",
          "page": "/dashboard/communications/messaging/inbox",
          "internal": true,
          "href": ""
        },
        {
          "text": " to create your plan and keep moving toward your goals. Additional resources are available at "
        },
        {
          "anchor": "My Career Journey | ontario.ca",
          "href": "https://www.ontario.ca/page/my-career-journey",
          "external": true
        },
        {
          "text": "."
        }
      ]
    },
    "10145": "You can now view letters and download the proof of assistance online and you will stop receiving most letters by mail.",
    "10146": "You can view information and report changes <b>as the trustee</b> for this member.",
    "10460": "Click the 'Edit' button below to return to the previous page.",
    "11106": "By removing this expense record from your file you are confirming that you are no longer paying for this expense. Please provide the final date you paid for this expense (i.e., the last day of the billing cycle).",
    "10448": {
      "class": "error",
      "body": [
        {
          "text": "We cannot create your account right now because you do not currently meet the registration requirements.  Please review the "
        },
        {
          "anchor": "help section",
          "page": "/statics/help/",
          "internal": true,
          "href": ""
        },
        {
          "text": " for more information or call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " for additional support (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10449": {
      "class": "error",
      "body": [
        {
          "text": "We cannot create your account right now because you do not currently meet the registration requirements.  Please review the "
        },
        {
          "anchor": "help section",
          "page": "/statics/help/",
          "internal": true,
          "href": ""
        },
        {
          "text": " for more information or call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " for additional support (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10450": {
      "class": "error",
      "body": [
        {
          "text": "We cannot create your account right now because you do not currently meet the registration requirements.  Please review the "
        },
        {
          "anchor": "help section",
          "page": "/statics/help/",
          "internal": true,
          "href": ""
        },
        {
          "text": " for more information or call us at "
        },
        {
          "anchor": "1-888-999-6130",
          "href": "tel:+1-888-999-6130"
        },
        {
          "text": " for additional support (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET)."
        }
      ]
    },
    "10452": "You cannot access this feature right now because you do not currently meet the eligibility requirements.  Please review the help section for more information and contact the member’s caseworker if you need to report a change on behalf of the member.",
    "10453": "You've already reported this new employer.",
    "10459": "Your account has been disabled as your application has been closed. Please contact 1-888-999-1142 if you require further support.",
    "10353": "Your declaration has been submitted.",
    "10354": "Your declaration has been submitted. Your caseworker may contact you to discuss the details of your absence and discuss any impacts to your eligibility.",
    "10355": "Your declaration has been submitted. The recipient's caseworker may contact you to discuss the details of the absence reported and how it may impact the recipient's eligibility.",
    "10370": {
      "class": "success",
      "body": [
        {
          "anchor": "Send a message to your caseworker",
          "page": "/dashboard/communications/messaging",
          "internal": true,
          "expand": false
        },
        {
          "text": " if you need to change the information or provide additional details."
        }
      ]
    },
    "10371": {
      "class": "success",
      "body": [
        {
          "text": "Please keep any documents as we may ask for them later. If this expense is being paid directly to your utility provider, please "
        },
        {
          "anchor": "message your caseworker",
          "page": "/dashboard/communications/messaging",
          "internal": true,
          "expand": false
        },
        {
          "text": " so that your payment details can be updated."
        }
      ]
    },
    "10372": {
      "class": "success",
      "title": "Success",
      "body": [
        {
          "text": "We have updated your address.<br><br>"
        },
        {
          "text": "Next steps:<br>"
        },
        {
          "text": "1. "
        },
        {
          "anchor": "Message your caseworker",
          "page": "/dashboard/communications/messaging/new",
          "internal": true,
          "href": ""
        },
        {
          "text": " with proof that your address has changed.<br>"
        },
        {
          "text": "2. "
        },
        {
          "anchor": "Report expenses",
          "page": "/reports/expenses",
          "internal": true,
          "href": ""
        },
        {
          "text": " associated with your new address."
        }
      ]
    },
    "10254": {
      "class": "warning",
      "body": [
        {
          "text": "Your declaration has been submitted. "
        },
        {
          "anchor": "Send a message",
          "page": "/dashboard/communications/messaging/new",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " to your caseworker to update your file. Give details about when you or any member(s) of your household were outside of Ontario."
        }
      ]
    },
    "10500": {
      "class": "warning",
      "body": [
        {
          "text": "Please send a "
        },
        {
          "anchor": "message",
          "page": "/dashboard/communications/messaging/new",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " to your case worker to update your email."
        }
      ]
    },
    "10501": "Please contact your caseworker to update your email.",
    "10255": {
      "class": "warning",
      "body": [
        {
          "text": "Your declaration has been submitted. "
        },
        {
          "anchor": "Send a message",
          "page": "/dashboard/communications/messaging/new",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " to the recipient’s caseworker to update the recipient’s file. Give details about when the recipient or any member(s) of their household were outside of Ontario."
        }
      ]
    },
    "10256": {
      "class": "warning",
      "body": [
        {
          "text": "Your declaration has been submitted. "
        },
        {
          "anchor": "Contact",
          "page": "/statics/contact",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " your caseworker to update your file. Give details about when you or any member(s) of your household were outside of Ontario."
        }
      ]
    },
    "10257": {
      "class": "warning",
      "body": [
        {
          "text": "Your declaration has been submitted. "
        },
        {
          "anchor": "Contact",
          "page": "/statics/contact",
          "internal": true,
          "expand": false,
          "href": ""
        },
        {
          "text": " the recipient’s caseworker to update the recipient’s file. Give details about when the recipient or any member(s) of their household were outside of Ontario."
        }
      ]
    },
    "10153": "To submit a missed declaration: <ol><li>Check your <strong>Declarations history</strong> below</li><li>Find the declaration you missed (it will have a <strong>Missed</strong> or <strong>Incomplete</strong> status)</li><li>Follow the instructions to submit your declaration</li></ol>",
    "18401": {
      "class": "error",
      "body": [
        {
          "text": "An error has occurred. Please try again. If the issue persists, "
        },
        {
          "anchor": "please contact support",
          "page": "/statics/contact",
          "internal": true,
          "href": ""
        },
        {
          "text": "."
        }
      ]
    },
    "20407": "The social assistance application number or email address does not match our records. Please try again or call us at 1-888-999-6130 if you need help (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET).",
    "20408": "We cannot complete your registration as you registration email does not match our records. Please register with the email on file or call us at 1-888-999-6130 if you need help (Monday to Friday from 8:30 a.m. to 5:00 p.m. ET).",
    "20409": "We have encountered an issue with displaying the details. Please return to the Benefit requests page and reselect the status you would like to view.",
    "20410": "We have encountered an issue with submitting your request. Please return to the Benefit requests page and resubmit your request.",
    "20411": "We have encountered an issue with submitting your full request. Please return to the Benefit requests page and review your history to see if the whole request was submitted.",
    "20412": "We have encountered an issue with displaying the details. Please return to the Home page and reselect the path."
  },
  "paginator": {
    "itemsPerPage": "Items per page:",
    "nextPage": "Go to next page",
    "previousPage": "Go to previous page",
    "firstPage": "Go to first page",
    "lastPage": "Go to last page"
  },
  "permissions": [
    {
      "key": "declaration.all",
      "method": "GET",
      "uri": "/api/v2/attestation-ms/list"
    },
    {
      "key": "declaration.submit",
      "method": "POST",
      "uri": "/api/v2/attestation-ms/submit"
    },
    {
      "key": "letters.all",
      "method": "GET",
      "uri": "/api/v1/letter-ms/list"
    },
    {
      "key": "letters.one",
      "method": "GET",
      "uri": "/api/v1/letter-ms/:id"
    },
    {
      "key": "payments.all",
      "method": "GET",
      "uri": "/api/v1/payment-ms/list"
    },
    {
      "key": "payments.one",
      "method": "GET",
      "uri": "/api/v1/payment-ms/:id"
    },
    {
      "key": "payments.overpayment",
      "method": "GET",
      "uri": "/api/v1/payment-ms/overpayment"
    },
    {
      "key": "reports.income.all",
      "method": "GET",
      "uri": "/api/v1/income-ms/list"
    },
    {
      "key": "employment.all",
      "method": "GET",
      "uri": "/api/v1/income-ms/employment"
    },
    {
      "key": "employment.edit",
      "method": "POST",
      "uri": "/api/v1/income-ms/employment"
    },
    {
      "key": "reports.income.one",
      "method": "GET",
      "uri": "/api/v1/income-ms/:incomeId"
    },
    {
      "key": "reports.income.confirm",
      "method": "POST",
      "uri": "/api/v1/income-ms/validate"
    },
    {
      "key": "reports.income.edit",
      "method": "POST",
      "uri": "/api/v1/income-ms/save"
    },
    {
      "key": "statics.contact",
      "method": "GET",
      "uri": "/api/v1/contactus-ms"
    },
    {
      "key": "users.profile.all",
      "method": "GET",
      "uri": "/api/v1/profile-ms"
    },
    {
      "key": "users.profile.edit",
      "method": "POST",
      "uri": "/api/v1/profile-ms/address/update"
    },
    {
      "key": "users.benefitRequests.applyForBenefits",
      "method": "POST",
      "uri": "/api/v1/benefits/medicalsupplies"
    },
    {
      "key": "users.profile.phone.edit",
      "method": "POST",
      "uri": "/api/v1/profile-ms/phone/update"
    },
    {
      "key": "sada.profile.all",
      "method": "GET",
      "uri": "/api/v1/profile-ms/applicant"
    },
    {
      "key": "sada.profile.edit",
      "method": "POST",
      "uri": "/api/v1/profile-ms/applicant/address/update"
    },
    {
      "key": "sada.profile.phone.edit",
      "method": "POST",
      "uri": "/api/v1/profile-ms/applicant/phone/update"
    },
    {
      "key": "users.profile.communications.edit",
      "method": "POST",
      "uri": "/api/v1/profile-ms/paperless/update"
    },
    {
      "key": "messaging",
      "method": "GET",
      "uri": "/api/v1/messaging-ms"
    },
    {
      "key": "documentRequests.all",
      "method": "GET",
      "uri": "/api/v1/document-ms/documentrequests/list"
    },
    {
      "key": "documentRequests.all",
      "method": "GET",
      "uri": "/api/v1/document-ms/documentrequests/client/list"
    },
    {
      "key": "documentRequests.all",
      "method": "GET",
      "uri": "/api/v1/document-ms/documentrequests/applicant/list"
    },
    {
      "key": "documentRequests.upload",
      "method": "POST",
      "uri": "/api/v1/document-ms/documentrequests/saveall"
    },
    {
      "key": "documentRequests.upload",
      "method": "POST",
      "uri": "/api/v1/document-ms/documentrequests/client/saveall"
    },
    {
      "key": "documentRequests.upload",
      "method": "POST",
      "uri": "/api/v1/document-ms/documentrequests/applicant/saveall"
    },
    {
      "key": "myapplications.dauextension",
      "method": "POST",
      "uri": "/api/v1/myapplications/dauextension"
    },
    {
      "key": "myapplications.client",
      "method": "GET",
      "uri": "/api/v1/myapplications/client"
    },
    {
      "key": "myapplications.applicant",
      "method": "GET",
      "uri": "/api/v1/myapplications/applicant"
    }
  ],
  "loads": {
    "section": {
      "complete": "Content has loaded",
      "start": "Content is loading"
    },
    "roots": {
      "complete": "Page has loaded",
      "start": "Page is loading"
    }
  },
  "pilot": {
    "expansion": {
      "collapse": "Check if you are part of the pilot",
      "expand": "Check if you are part of the pilot"
    },
    "content": "<p>In order to participate in the pilot, you need to:</p><ul><li>have an email address on file</li><li>have an open case</li><li>manage your own case (e.g. not a trustee or spouse)</li><li>be at one of the following locations:</li></ul><br><p><strong>Ontario Disability Support Program (ODSP) locations:</strong></p><ul><li>Barrie</li><li>Belleville</li><li>Bracebridge</li><li>Brampton</li><li>Brantford</li><li>Brockville</li><li>Burlington</li><li>Cambridge</li><li>Chatham</li><li>Cornwall</li><li>Guelph</li><li>Hamilton</li><li>Hawkesbury</li><li>Kenora</li> <li>Kingston</li><li>Kirkland Lake</li> <li>Kitchener</li><li>Lindsay</li><li>London</li><li>Mississauga</li><li>Newmarket</li><li>North Bay</li><li>Orillia</li><li>Oshawa</li><li>Ottawa</li><li>Owen Sound</li><li>Pembroke</li><li>Peterborough</li><li>Renfrew</li><li>Sarnia</li> <li>Sault Ste. Marie</li><li>Simcoe</li><li>Smiths Falls</li> <li>South Porcupine</li><li>St. Catharines</li><li>Stratford</li><li>Sudbury</li><li>Thunder Bay</li><li>Toronto</li><li>Windsor</li><li>Woodstock</li></ul><br><p><strong>Ontario Works locations:</strong><p></ul><li>Ajax</li><li>Arnprior</li><li>Atikokan</li><li>Blind River</li><li>Bracebridge</li><li>Brampton</li><li>Brantford</li><li>Brockville</li><li>Burlington</li><li>Cambridge</li><li>Carleton Place</li><li>Chatham</li><li>Clinton</li><li>Cochrane</li><li>Elliot Lake</li><li>Espanola</li><li>Fergus</li><li>Fort Frances</li><li>Georgina</li><li>Geraldton</li><li>Guelph</li><li>Hamilton</li><li>Hearst</li><li>Iroquois Falls</li><li>Kapuskasing</li><li>Killaloe</li><li>Kirkland Lake</li><li>Kitchener</li><li>L’Orignal</li><li>London</li><li>Longlac</li><li>Manitouwadge</li><li>Marathon</li><li>Mattawa</li><li>Milton</li><li>Mississauga</li><li>Moosonee</li><li>New Liskeard</li><li>Newmarket</li><li>Nipigon</li><li>North Bay</li><li>Oakville</li><li>Orangeville</li><li>Oshawa</li><li>Ottawa</li><li>Parry Sound</li><li>Pembroke</li><li>Perth</li><li>Peterborough</li><li>Renfrew</li><li>Richmond Hill</li><li>Rockland</li><li>Sarnia</li><li>Sault Ste. Marie</li><li>Schreiber</li><li>Smiths Falls</li><li>South River</li><li>St. Thomas</li><li>Sturgeon Falls</li><li>Sudbury</li><li>Thessalon</li><li>Thunder Bay</li><li>Timmins</li><li>Toronto</li><li>Uxbridge</li><li>Vaughan</li><li>Waterloo</li><li>Wawa</li><li>Whitby</li></ul>"
  },
  "address": {
    "expansion": {
      "collapse": "Future address(es)",
      "expand": "Future address(es)"
    },
    "content": "<p>In order to participate in the pilot, you need to:</p><ul><li>have an email address on file</li><li>have an open case</li><li>manage your own case (e.g. not a trustee or spouse)</li><li>be at one of the following locations:</li></ul><br><p><strong>Ontario Disability Support Program (ODSP) locations:</strong></p><ul><li>Barrie</li><li>Belleville</li><li>Bracebridge</li><li>Brampton</li><li>Brantford</li><li>Brockville</li><li>Burlington</li><li>Cambridge</li><li>Chatham</li><li>Cornwall</li><li>Guelph</li><li>Hamilton</li><li>Hawkesbury</li><li>Kenora</li> <li>Kingston</li><li>Kirkland Lake</li> <li>Kitchener</li><li>Lindsay</li><li>London</li><li>Mississauga</li><li>Newmarket</li><li>North Bay</li><li>Orillia</li><li>Oshawa</li><li>Ottawa</li><li>Owen Sound</li><li>Pembroke</li><li>Peterborough</li><li>Renfrew</li><li>Sarnia</li> <li>Sault Ste. Marie</li><li>Simcoe</li><li>Smiths Falls</li> <li>South Porcupine</li><li>St. Catharines</li><li>Stratford</li><li>Sudbury</li><li>Thunder Bay</li><li>Toronto</li><li>Windsor</li><li>Woodstock</li></ul><br><p><strong>Ontario Works locations:</strong><p></ul><li>Ajax</li><li>Arnprior</li><li>Atikokan</li><li>Blind River</li><li>Bracebridge</li><li>Brampton</li><li>Brantford</li><li>Brockville</li><li>Burlington</li><li>Cambridge</li><li>Carleton Place</li><li>Chatham</li><li>Clinton</li><li>Cochrane</li><li>Elliot Lake</li><li>Espanola</li><li>Fergus</li><li>Fort Frances</li><li>Georgina</li><li>Geraldton</li><li>Guelph</li><li>Hamilton</li><li>Hearst</li><li>Iroquois Falls</li><li>Kapuskasing</li><li>Killaloe</li><li>Kirkland Lake</li><li>Kitchener</li><li>L’Orignal</li><li>London</li><li>Longlac</li><li>Manitouwadge</li><li>Marathon</li><li>Mattawa</li><li>Milton</li><li>Mississauga</li><li>Moosonee</li><li>New Liskeard</li><li>Newmarket</li><li>Nipigon</li><li>North Bay</li><li>Oakville</li><li>Orangeville</li><li>Oshawa</li><li>Ottawa</li><li>Parry Sound</li><li>Pembroke</li><li>Perth</li><li>Peterborough</li><li>Renfrew</li><li>Richmond Hill</li><li>Rockland</li><li>Sarnia</li><li>Sault Ste. Marie</li><li>Schreiber</li><li>Smiths Falls</li><li>South River</li><li>St. Thomas</li><li>Sturgeon Falls</li><li>Sudbury</li><li>Thessalon</li><li>Thunder Bay</li><li>Timmins</li><li>Toronto</li><li>Uxbridge</li><li>Vaughan</li><li>Waterloo</li><li>Wawa</li><li>Whitby</li></ul>"
  },
  "updates": {
    "expansion": {
      "collapse": "Updates to the service",
      "expand": "Updates to the service"
    },
    "content": "<p>In the future, we plan to add:</p><ul><li>More office locations</li><li>New features</li><li>Access for people who manage a case on behalf of another person</li></ul>"
  },
  "banks": {
    "expansion": {
      "collapse": "View the full list of supported banks",
      "expand": "View the full list of supported banks"
    },
    "providers": [
      {
        "title": "Affinity Credit Union",
        "image": "./assets/images/banks/affinity-01.svg"
      },
      {
        "title": "ATB Financial",
        "image": "./assets/images/banks/ATB.svg"
      },
      {
        "title": "BMO Bank of Montreal",
        "image": "./assets/images/banks/bmo-02.svg"
      },
      {
        "title": "Caisses Populaires",
        "image": "./assets/images/banks/caisses-populaires-03.svg"
      },
      {
        "title": "Choice Rewards Mastercard",
        "image": "./assets/images/banks/choice-rewards-04.svg"
      },
      {
        "title": "CIBC",
        "image": "./assets/images/banks/cibc-05.svg"
      },
      {
        "title": "Desjardins",
        "image": "./assets/images/banks/desjardins-06.svg"
      },
      {
        "title": "National Bank",
        "image": "./assets/images/banks/national-bank-07.svg"
      },
      {
        "title": "RBC Royal Bank",
        "image": "./assets/images/banks/rbc-08.svg"
      },
      {
        "title": "Scotiabank",
        "image": "./assets/images/banks/scotiabank-09.svg"
      },
      {
        "title": "Tangerine",
        "image": "./assets/images/banks/tangerine-10.svg"
      },
      {
        "title": "TD Canada Trust",
        "image": "./assets/images/banks/td-11.svg"
      },
      {
        "title": "UNI Financial Cooperation",
        "image": "./assets/images/banks/uni-financial-12.svg"
      }
    ]
  },
  "breadcrumbs": {
    "separator": " › ",
    "title": "Breadcrumbs",
    "paths": {
      "application-hub": {
        "fragment": "Application Hub",
        "url": "/application-hub",
        "parent": "dashboard"
      },
      "applications-dashboard": {
        "fragment": "Applications and benefits",
        "url": "/applications-dashboard",
        "parent": "dashboard"
      },
      "employment": {
        "fragment": "Employment",
        "url": "/employment/income",
        "parent": "dashboard",
        "all": {
          "fragment": "Employment",
          "url": "/employment/all",
          "parent": "dashboard"
        },
        "complete": {
          "fragment": "Success",
          "url": "/employment/complete",
          "parent": "dashboard"
        },
        "confirm": {
          "fragment": "Review",
          "url": "/employment/confirm",
          "parent": "dashboard"
        },
        "edit": {
          "fragment": "Add new job",
          "url": "/employment/edit",
          "parent": "dashboard"
        },
        "one": {
          "fragment": "Details",
          "url": "/employment/one/:id",
          "parent": "dashboard"
        },
        "remove": {
          "fragment": "Remove job",
          "url": "/employment/one/:id",
          "parent": "dashboard"
        },
        "removeConfirm": {
          "fragment": "Remove Job - Success",
          "url": "/employment/one/:id",
          "parent": "dashboard"
        }
      },
      "applications": {
        "all": {
          "fragment": "Applications",
          "url": "/applications/all",
          "parent": "dashboard"
        },
        "one": {
          "fragment": "Application status",
          "url": "/applications/one",
          "parent": "dashboard"
        },
        "one-submitted": {
          "fragment": "Application pending",
          "url": "/applications/one-pending",
          "parent": "dashboard"
        }
      },
      "benefitRequests": {
        "all": {
          "fragment": "Benefit requests",
          "url": "/benefit-requests",
          "parent": "applications-dashboard"
        },
        "applyForBenefits": {
          "fragment": "Apply for benefits",
          "url": "/benefit-requests/apply-for-benefits",
          "parent": "/benefit-requests"
        },
        "detailPage": {
          "fragment": "Benefit requests status",
          "url": "/benefit-requests/apply-for-benefits",
          "parent": "/benefit-requests"
        },
        "review": {
          "fragment": "Review",
          "url": "/benefit-requests/confirm",
          "parent": "/benefit-requests"
        },
        "success": {
          "fragment": "Success",
          "url": "/benefit-requests/success",
          "parent": "/benefit-requests"
        }
      },
      "declaration": {
        "all": {
          "fragment": "Declarations",
          "url": "/declaration",
          "parent": "dashboard"
        },
        "confirm": {
          "fragment": "Review",
          "url": "/declaration/confirm",
          "parent": "dashboard"
        },
        "complete": {
          "fragment": "Complete",
          "url": "/declaration/complete",
          "parent": "dashboard"
        },
        "one": {
          "fragment": "Declaration details",
          "url": "/declaration/one",
          "parent": "dashboard"
        },
        "intercept": {
          "fragment": "Back to declaration",
          "url": "/declaration/intercept",
          "parent": "dashboard"
        }
      },
      "eligibility": {
        "fragment": "Proof of assistance",
        "url": "/eligibility",
        "parent": "dashboard"
      },
      "auth": {
        "fragment": null,
        "url": "/auth",
        "parent": "dashboard",
        "login": {
          "fragment": "Sign in",
          "url": "/auth/login",
          "parent": null
        },
        "enroll": {
          "complete": {
            "fragment": "Confirm your identity (2 of 2)",
            "url": "/auth/enroll/complete",
            "parent": "auth"
          },
          "confirm": {
            "fragment": "Confirm your identity",
            "success": "Success",
            "url": "/auth/enroll/confirm",
            "parent": "auth"
          },
          "redirect": {
            "fragment": "Setup your username and password",
            "url": "/auth/enroll/redirect",
            "parent": "auth"
          }
        }
      },
      "dashboard": {
        "fragment": "Home",
        "url": "/dashboard",
        "parent": null
      },
      "dashboard.start": {
        "fragment": null,
        "url": "/dashboard/start",
        "parent": "dashboard"
      },
      "communications": {
        "fragment": "Communications",
        "url": "/dashboard/communications",
        "parent": "dashboard",
        "messages": {
          "fragment": "Messages",
          "url": "/dashboard/communications/messaging/inbox",
          "parent": "communications"
        },
        "letters": {
          "fragment": "Letters",
          "url": "/dashboard/communications/letters",
          "parent": "communications",
          "all": {
            "fragment": "Letters",
            "url": "/dashboard/communications/letters/all",
            "parent": "letters"
          },
          "one": {
            "fragment": "Letter details",
            "url": "/dashboard/communications/letters/one/:id",
            "parent": "letters"
          }
        }
      },
      "documents": {
        "fragment": "Document requests",
        "url": "/documentRequests/members",
        "parent": "dashboard",
        "history": {
          "fragment": "Verification document details",
          "url": "/documentRequests/history"
        },
        "review": {
          "fragment": "Review"
        },
        "upload": {
          "fragment": "Upload verification document"
        },
        "success": {
          "fragment": "Success"
        }
      },
      "selectMember": {
        "title": "Select member",
        "subCaption": "To view document requests within the last 6 months, select a member name listed below.",
        "emptyTable": "There are no document requests to display. When a document is requested you will see it here."
      },
      "payments": {
        "fragment": "Payment",
        "url": "/payments",
        "parent": "dashboard",
        "all": {
          "fragment": "Payments",
          "url": "/payments/all",
          "parent": "dashboard",
          "overpayment": {
            "fragment": "Overpayment details",
            "table": {
              "title": "Overpayment balance",
              "subCaptionContent": [
                {
                  "type": "text",
                  "text": "If you have questions about an overpayment, "
                },
                {
                  "type": "link",
                  "text": "Message your caseworker.",
                  "url": "/dashboard/communications/messaging/new"
                }
              ]
            },
            "url": "/payments/overpayment",
            "parent": "payments.all"
          }
        },
        "one": {
          "fragment": "Payment details",
          "url": "/payments/one/:id",
          "parent": "payments.all"
        }
      },
      "payments.all": {
        "fragment": "Payments",
        "url": "/payments/all",
        "parent": "dashboard"
      },
      "payments.one": {
        "fragment": "Details",
        "url": "/payments/one/:id",
        "parent": "payments.all"
      },
      "reports": {
        "fragment": "Reporting",
        "url": "/reports",
        "parent": "dashboard",
        "expenses": {
          "fragment": "Expenses",
          "url": "/reports/expenses",
          "parent": "reports"
        },
        "income": {
          "fragment": "Income",
          "url": "/reports/income",
          "parent": "reports",
          "all": {
            "fragment": "History",
            "url": "/reports/income/all",
            "parent": "reports.income"
          },
          "complete": {
            "fragment": "Success",
            "url": "/reports/income/complete",
            "parent": "reports.income.all"
          },
          "confirm": {
            "fragment": "Review",
            "url": "/reports/income/confirm",
            "parent": "reports.income.all"
          },
          "edit": {
            "fragment": "Report",
            "url": "/reports/income/edit",
            "parent": "reports.income.all"
          },
          "one": {
            "fragment": "Details",
            "url": "/reports/income/one/:id",
            "parent": "reports.income.all"
          }
        },
        "housing": {
          "fragment": "Expenses",
          "url": "/reports/utility",
          "parent": "reports",
          "all": {
            "fragment": "Housing",
            "url": "/reports/expense/all",
            "parent": "reports"
          },
          "complete": {
            "fragment": "Success",
            "url": "/reports/expense/complete",
            "parent": "reports.expense.all"
          },
          "confirm": {
            "fragment": "Review",
            "url": "/reports/expense/confirm",
            "parent": "reports.expense.all"
          },
          "new": {
            "fragment": "New housing expense",
            "url": "/reports/expense/edit",
            "parent": "reports.expense.all"
          },
          "edit": {
            "fragment": "Update housing expense",
            "url": "/reports/expense/edit",
            "parent": "reports.expense.all"
          },
          "remove": {
            "fragment": "Remove expense",
            "url": "/reports/expense/edit",
            "parent": "reports.expense.all"
          },
          "one": {
            "fragment": "Details",
            "url": "/reports/expense/one/:id",
            "parent": "reports.expense.all"
          }
        },
        "utility": {
          "fragment": "Expenses",
          "url": "/reports/utility",
          "parent": "reports",
          "all": {
            "fragment": "Utilities",
            "url": "/reports/utility/all",
            "parent": "reports"
          },
          "complete": {
            "fragment": "Success",
            "url": "/reports/expense/complete",
            "parent": "reports.expense.all"
          },
          "confirm": {
            "fragment": "Review",
            "url": "/reports/expense/confirm",
            "parent": "reports.expense.all"
          },
          "new": {
            "fragment": "New utility expense",
            "url": "/reports/expense/edit",
            "parent": "reports.expense.all"
          },
          "remove": {
            "fragment": "Remove expense",
            "url": "/reports/expense/edit",
            "parent": "reports.expense.all"
          },
          "edit": {
            "fragment": "Update expense",
            "url": "/reports/expense/edit",
            "parent": "reports.expense.all"
          },
          "one": {
            "fragment": "Details",
            "url": "/reports/expense/one/:id",
            "parent": "reports.expense.all"
          }
        }
      },
      "statics": {
        "fragment": null,
        "url": "/statics",
        "parent": "dashboard",
        "contact": {
          "fragment": "Contact us",
          "url": "/statics/contact",
          "parent": "statics"
        },
        "help": {
          "fragment": "Help",
          "url": "/statics/help",
          "parent": "statics"
        },
        "terms": {
          "fragment": "Terms of use",
          "url": "/statics/contact",
          "parent": "statics"
        }
      },
      "trustee": {
        "fragment": "Trustee home",
        "url": "/trustee",
        "parent": "dashboard",
        "profile": "Trustee profile"
      },
      "accessLevel": {
        "fragment": "Access level",
        "url": "/trustee/access",
        "parent": "dashboard"
      },
      "users": {
        "fragment": null,
        "url": "/users",
        "parent": "dashboard",
        "profile": {
          "fragment": "My profile",
          "url": "/users/profile",
          "parent": "users",
          "all": {
            "fragment": null,
            "url": "/users/profile",
            "parent": "users.profile"
          },
          "edit": {
            "phone": "Edit phone",
            "communicationPreference": "Edit communications",
            "paperless": "Edit Paperless Preference",
            "fragmentHome": "Edit address",
            "fragmentMail": "Edit mailing address",
            "url": "/users/profile/edit",
            "parent": "users.profile"
          },
          "confirm": {
            "fragment": "Success",
            "url": "/users/profile/confirm",
            "parent": "users.profile"
          },
          "review": {
            "fragment": "Review",
            "url": "/users/profile/review",
            "parent": "users.profile"
          }
        }
      }
    }
  },
  "forms": {
    "actions": {
      "title": "Form",
      "back": "Back"
    },
    "datepicker": {
      "label": "Calendar",
      "open": "Press to open calendar. Press escape to close calendar.",
      "month": {
        "click": "Switch to month view",
        "prev": "Go to previous month",
        "next": "Go to next month"
      },
      "year": {
        "click": "Switch to year view",
        "prev": "Go to previous year",
        "next": "Go to next year"
      }
    },
    "hintText": {
      "title": "Help text",
      "close": "Close"
    }
  },
  "table": {
    "title": "Table",
    "click": "Go to this row",
    "empty": "Table is currently empty.",
    "caption": {
      "title": "%1. %2. %3",
      "pages": "Currently on page: %1 of %2",
      "sorts": "Sorted by: %1",
      "separator": ", "
    },
    "pages": {
      "title": "Table pages",
      "p": "Go to previous page",
      "n": "Go to next page",
      "o": "Go to page %1"
    },
    "sorts": {
      "null": "Unsorted",
      "a": "%1 ascendingly",
      "d": "%1 descendingly"
    }
  },
  "types": {
    "access": {
      "AL1": "Full Access",
      "AL2": "Read-Only",
      "AL3": "No Access"
    },
    "addresses": {
      "AT1": "Address",
      "AT13001": "Other",
      "AT3": "Institutional",
      "AT4": "Mailing address",
      "AT5": "Business",
      "AT6": "Registered"
    },
    "columns": {
      "backToTop": "Top",
      "loading": "Loading",
      "required": "(required)",
      "recommended": " (recommended) ",
      "optional": "(optional)",
      "contactUs": "Contact us",
      "item": "Requested item(s)",
      "quantity": "Quantity",
      "letters": "letters",
      "applicationType": "Application type",
      "applicant": "Applicant",
      "applicationNumber": "Application number",
      "decisionDate": "Decision date",
      "na": "N/A",
      "paymentFrequency": "Payment frequency",
      "employmentType": "Employment type",
      "declarationType": "Type of declaration",
      "reportingPeriod": "Reporting period",
      "statusDeclarations": "Status",
      "missed": "Missed",
      "inOntario": "In Ontario",
      "outOfOntario": "Absent from Ontario",
      "unknown": "Unknown",
      "householdMember": "Household member",
      "primaryClient": "Primary client",
      "response": "Response",
      "dateSubmitted": "Date submitted",
      "benefitType": "Benefit type",
      "caseNumber": "Case number",
      "declaration": "Declaration",
      "period": "Month",
      "month": "Month",
      "submittedDate": "Date submitted",
      "utilityProvider": "Utility provider",
      "monthlyAmount": "Monthly amount",
      "monthlyAmountAvg": "Monthly amount average",
      "heatingSource": "Primary heating source",
      "primaryHeatingSource": "Primary heating source",
      "effectiveDates": "Effective Dates",
      "provider": "Paid to",
      "frequency": "Frequency",
      "startDate": "Start date",
      "endDate": "End date",
      "departureDate": "Start date",
      "returnDate": "Return date",
      "amount": "Amount",
      "howMuch": "How much do you pay?",
      "attachments": "Attachments",
      "childsupport": "Child or spousal support deductions",
      "date": "Date",
      "datetimestamp": "Date and time stamp",
      "details": "Details",
      "employer": "Employer",
      "garnish": "Wage garnishments",
      "fileName": "Supporting document(s)",
      "supportingDocument": "Supporting document",
      "recentBills": "Recent bill(s)",
      "member": "Member",
      "method": "Payment method",
      "name": "Paid to",
      "requestType": "Request type",
      "requestDetails": "Request details",
      "referenceNumber": "Reference number",
      "statusDocumentRequest": "Status",
      "memberName": "Member name",
      "dueDate": "Due date",
      "relationship": "Relationship",
      "all": "All",
      "memberId": "Member ID",
      "memberAccess": "Member access level",
      "pay": {
        "date": "Pay date",
        "gross": "Gross pay",
        "net": "Net pay"
      },
      "paydate": "Pay date",
      "none": "None",
      "sortby": "Sort by ",
      "reason": "Return reason",
      "recordid": "Record ID",
      "size": "Size",
      "status": "Status",
      "statusApplications": "Status",
      "subject": "Subject",
      "submitted": "Date submitted",
      "type": "Type",
      "program": "Type",
      "owing": "Owed",
      "uncollect": "On hold",
      "Yes": "Yes",
      "No": "No"
    },
    "components": {
      "ABBN13100": "Assistive devices",
      "ABBN13101": "Assistive devices",
      "ABBN13102": "Community start-up",
      "ABBN13103": "Dental",
      "ABBN13104": "Employment start-up",
      "ABBN13105": "Guide dog",
      "ABBN13106": "Hearing aids",
      "ABBN13107": "Home repairs",
      "ABBN13108": "Mobility device",
      "ABBN13109": "Mandatory special necessity diabetic",
      "ABBN13110": "Mandatory special necessity incontinence",
      "ABBN13111": "Mandatory special necessity accommodation",
      "ABBN13112": "Mandatory special necessity meals",
      "ABBN13113": "Mandatory special necessity travel",
      "ABBN13114": "Mandatory special necessity surgical",
      "ABBN13115": "Emergency benefit",
      "ABBN13116": "Travel & transportation ",
      "ABBN13117": "Vision care",
      "ABBN13118": "Childcare",
      "ABBN13119": "Childcare",
      "ABBN13120": "Upfront Childcare",
      "ABBN13121": "Upfront Childcare",
      "ABBN13122": "Assistive devices",
      "ABBN13123": "Assistive devices",
      "ABBN13124": "Assistive devices",
      "ABBN13125": "Dental - children",
      "ABBN13126": "Diabetic/surgical",
      "ABBN13127": "Vision care",
      "ABBN13128": "Prescription drugs",
      "ABBN13129": "Medical travel",
      "ABBN13130": "Vision - children",
      "ABBN13131": "Employment benefit",
      "ABBN13132": "Employment transition",
      "ABBN13133": "Full-time employment",
      "ABBN13134": "Work-related",
      "ABBN13135": "Authorization/invoice for vision care",
      "ABBN13150": "Low-cost energy",
      "ABBN13151": "Medical - childcare",
      "ABBN13152": "Dental - adults",
      "ABBN13153": "Funeral",
      "ABBN13154": "Prosthetic",
      "ABBN13155": "Vision - adults",
      "ABBN13156": "Moving expense",
      "ABBN13157": "Non-medical travel",
      "ABBN13158": "Vocational training",
      "ABBN13159": "Employment-related expenses",
      "ABBN13170": "Air Conditioner - asthma",
      "ABBN13171": "Alerting system",
      "ABBN13172": "Blood tests",
      "ABBN13173": "Learning disability certification",
      "ABBN13174": "Emergency benefit",
      "ABBN13175": "Deposit",
      "ABBN13176": "Electric beds",
      "ABBN13177": "Breast pump",
      "ABBN13178": "Furniture/appliances",
      "ABBN13179": "Other - health",
      "ABBN13180": "Hearing aid",
      "ABBN13181": "Home repairs",
      "ABBN13182": "Furniture - emergency",
      "ABBN13183": "Hydro/heat",
      "ABBN13184": "Baby supplies",
      "ABBN13185": "Low-cost energy",
      "ABBN13186": "Medical form cost",
      "ABBN13187": "Other - non-health",
      "ABBN13188": "Remote communities allowance",
      "ABBN13189": "Smoke alarm",
      "ABBN13190": "Mobility device",
      "ABBN13191": "Will prep",
      "ABBN13200": "Assistive devices program top up",
      "ABBN13201": "Bathroom aids",
      "ABBN13202": "Car repairs",
      "ABBN13203": "Dental",
      "ABBN13204": "Dentures",
      "ABBN13205": "Diabetic supplies",
      "ABBN13206": "Fuel arrears",
      "ABBN13207": "Funeral/Burials",
      "ABBN13208": "Furniture/appliances",
      "ABBN13209": "Hardship",
      "ABBN13210": "Hearing aid",
      "ABBN13211": "Home repairs",
      "ABBN13212": "Hydro arrears",
      "ABBN13213": "Incontinence",
      "ABBN13214": "Last month\"s rent",
      "ABBN13215": "Baby supplies",
      "ABBN13216": "Equipment/training",
      "ABBN13217": "Medical travel",
      "ABBN13218": "Mobility device",
      "ABBN13219": "Moving/storage",
      "ABBN13220": "Orthotics/footwear",
      "ABBN13221": "Ostomy supplies",
      "ABBN13222": "Other",
      "ABBN13223": "Prescriptions",
      "ABBN13224": "Professional fees",
      "ABBN13225": "Prosthesis",
      "ABBN13226": "Rent arrears",
      "ABBN13227": "Respiratory supplies",
      "ABBN13228": "School supplies",
      "ABBN13229": "Shelter fund",
      "ABBN13230": "Shelter fund enhancement",
      "ABBN13231": "Surgical supplies",
      "ABBN13232": "Trillium plan",
      "ABBN13233": "Utility expense",
      "ABBN13234": "Vision care",
      "ABBN13235": "Wheelchair repairs",
      "ABBN13236": "Community Homelessness Prevention Initiative",
      "ABBN13250": "Childcare",
      "ABBN13251": "Childcare",
      "ABBN13252": "Childcare",
      "ABBN13253": "Disability access",
      "ABBN13254": "Employment placement",
      "ABBN13255": "Job placement",
      "ABBN13256": "Self employment fee",
      "ABBN13257": "Employment expenses",
      "ABBN13258": "Learning Earning and Parenting Childcare",
      "ABBN13259": "Learning Earning and Parenting Childcare",
      "ABBN13260": "Learning Earning and Parenting Incentive",
      "ABBN13261": "Overpayment adjustment",
      "ABBN13262": "Overpayment adjustment",
      "ABBN13263": "Tuition",
      "ACS": "ACSD financial assistance",
      "ASD": "Sponsorship debt",
      "BT13001": "Aboriginal Affairs and Northern Development  - Personal living allowance",
      "BT13002": "Aboriginal Affairs and Northern Development - Educational costs",
      "BT13003": "Aboriginal land claim settlement",
      "BT13004": "Indian Act",
      "BT13005": "Canada Pension Plan - Children",
      "BT13006": "Canada Pension Plan - Death benefit",
      "BT13007": "Canada Pension Plan - Disability",
      "BT13008": "Canada Pension Plan - Retirement",
      "BT13009": "Canada Pension Plan - Survivor",
      "BT13010": "Quebec Pension Plan - Children",
      "BT13011": "Quebec Pension Plan - Death benefit",
      "BT13012": "Quebec Pension Plan  -Disability",
      "BT13013": "Quebec Pension Plan - Retirement",
      "BT13014": "Quebec Pension Plan - Survivor",
      "BT13015": "Employment Insurance",
      "BT13016": "Old Age Security - Spouse",
      "BT13017": "Old Age Security - Survivor",
      "BT13018": "Old Age Security/Guaranteed Income Supplement",
      "BT13019": "Old Age Security",
      "BT13020": "Childcare subsidy",
      "BT13021": "Childs Aid Society/Aboriginal Child and Family Services Act",
      "BT13022": "Child Special Allowance",
      "BT13023": "Foreign pension",
      "BT13024": "Guaranteed Annual Income System",
      "BT13025": "Home/Vehicle Modernization Program",
      "BT13026": "Canada - Joint Assistance Sponsorship",
      "BT13027": "Ontario Disaster Relief Assistance Program",
      "BT13028": "Ontario Skills Development",
      "BT13029": "Other",
      "BT13030": "Repayment Assistance Plan",
      "BT13031": "Residential Rehabilitation Assistance Program",
      "BT13032": "Developmental Disabilities Act",
      "BT13033": "War veterans",
      "BT13034": "Ontario Student Assistance Program - Education cost",
      "BT13035": "Ontario Student Assistance Program - Personal living",
      "BT13036": "Student award",
      "BT13037": "Student award",
      "BT13038": "Student award",
      "BT13039": "Canada Child Tax Benefit",
      "BT13040": "Child disability benefit",
      "BT13041": "Goods and Services Tax/Harmonized Sales Tax credit",
      "BT13042": "Tax refund",
      "BT13043": "National Child Benefit Supplement",
      "BT13044": "Northern Ontario Energy Credit",
      "BT13045": "Ontario Child Benefit",
      "BT13046": "Ontario Child Benefit Equivalent",
      "BT13047": "Ontario Child Care Supplement",
      "BT13048": "Ontario Energy and Property Tax Credit",
      "BT13049": "Ontario Sales Tax Credit",
      "BT13050": "Ontario Senior Homeowners\" Property Tax Grant",
      "BT13051": "Ontario Trillium Benefit",
      "BT13052": "Universal Child Care Benefit",
      "BT13053": "Working income tax benefit",
      "BT13054": "Workplace Safety and Insurance Board - Loss earn",
      "BT13055": "Workplace Safety and Insurance Board - Non-economic loss",
      "BT13056": "Workplace Safety and Insurance Board - Other",
      "BT13057": "Canada Pension Plan - Orphan\"s benefit",
      "BT13058": "Quebec Pension Plan - Orphan\"s benefit",
      "C12": "Other",
      "C501": "Payment",
      "CSNT513303": "Other",
      "CST513302": "Other",
      "D01": "Other",
      "DN13000": "Pay Direct - ACSD",
      "DN13001": "Pay Direct - FRO",
      "DN13002": "Pay Direct – Fuel",
      "DN13003": "Pay Direct - LHC",
      "DN13004": "Pay Direct – Rent",
      "DN13005": "Pay Direct – Utilities",
      "DN13006": "Overpayment recovery",
      "DN13007": "Other",
      "DN13008": "Pay direct",
      "DN13009": "Overpayment recovery",
      "DN13010": "Other/Ontario Works",
      "DN13011": "Other/TCB",
      "DN13012": "Prepaid basic",
      "EA": "Emergency assistance",
      "ET10051": "Child support",
      "ET10152": "Annuities",
      "ILIT13001": "Reimbursement",
      "MCSSMANPMT": "Manual payment",
      "MIO13001": "Basic needs",
      "MIO13003": "Additional shelter",
      "MIO13007": "Northern allowance",
      "MIO13008": "Pregnancy nutritional allowance",
      "MIO13009": "Shelter",
      "MIO13010": "Special boarder allowance",
      "MIO13011": "Special diet",
      "MIO13012": "Second residence",
      "MIO13013": "Advanced age",
      "MIO13017": "Personal needs",
      "MIO13022": "Income",
      "MIO13023": "Other/Transition Child Benefit",
      "MIO13024": "Board & lodge",
      "MIO13025": "Institutional rate",
      "MIO13027": "Earned income",
      "MIO13030": "Disability-related work expense",
      "MIO13031": "Childcare",
      "MIO13032": "Allowed work expense",
      "MIO13101": "Sys Calculation",
      "MIO13102": "Temporary Care Assistance",
      "MIO13300": "Remote Communities Allowance",
      "MIO13105": "Sole Support",
      "ML": "Manual liablity",
      "NSNT513305": "Other",
      "NST513304": "Other",
      "ODS": "ODSP",
      "ONW": "Ontario Works",
      "OWT": "Temporary Care Assistance",
      "PCO": "Payment Correction (Overpaid)",
      "PE13001": "Earned income",
      "PE13002": "Earned income",
      "PE13003": "Earned income",
      "PN2000": "Payment Correction (Underpaid)",
      "PNT513301": "Other",
      "PT513300": "Other",
      "RBU": "Arrears",
      "RCL": "Reversed Cancelled Liability",
      "RFD2001": "Reimbursement",
      "RIT1": "Dividends",
      "RIT13003": "Withdraw/Payment",
      "RIT13004": "Sale of asset",
      "RIT13005": "Insurance payment",
      "RIT13006": "Insurance payment",
      "RIT13007": "Insurance payment",
      "RIT13008": "Asset loan",
      "RIT13009": "Receiveable Repayment",
      "RIT13010": "Rent",
      "RIT13011": "Royalties",
      "RIT13012": "Other",
      "RL": "Reimbursement liability",
      "RTI2": "Interest",
      "SE13001": "Earned income",
      "SE13002": "Earned income",
      "SE13003": "Earned income",
      "SS19000": "Spousal support",
      "TCB": "Transition Child Benefit",
      "TI1": "Interest",
      "TI13001": "Withdraw/Payment",
      "TI13002": "Other",
      "TI2": "Dividends",
      "TOPUP": "Minimum payment amount",
      "TSF13400": "Arrears/Eviction/Disconnection Costs",
      "TSF13401": "Housing maintenance",
      "TSF13402": "Maintaining utilities - heat/hydro",
      "TSF13403": "Moving costs",
      "TSF13404": "Other",
      "UAR": "Other",
      "UI13000": "Boarder income",
      "UI13001": "Compensation award",
      "UI13002": "Compensation award",
      "UI13003": "Compensation award",
      "UI13004": "Gifts/Voluntary pay",
      "UI13005": "Dividends",
      "UI13006": "Roomer income",
      "UI13007": "Sponsor support",
      "UI13008": "Deemed income",
      "UI13009": "Deemed support",
      "UI13010": "Deemed support",
      "UI13011": "Deemed support",
      "UI13012": "Insurance payment",
      "UI13013": "Insurance payment",
      "UI13014": "Insurance payment",
      "UI13015": "Asset disposal",
      "UI13016": "Student award",
      "UI13017": "Other income",
      "UI13018": "Joint Assistance Sponsorship - Sponsor",
      "UI13019": "Private Sponsor Refugee",
      "UI13020": "Loan",
      "UI13021": "Sale of asset",
      "UI13022": "Rental income",
      "UI13023": "Support - global"
    },
    "deliveries": [
      {
        "value": "DM13000",
        "title": "General delivery"
      },
      {
        "value": "DM13001",
        "title": "PO Box"
      },
      {
        "value": "DM13002",
        "title": "Rural route"
      },
      {
        "value": "DM13003",
        "title": "Suburban service"
      }
    ],
    "directions": [
      {
        "value": "E",
        "title": "East"
      },
      {
        "value": "N",
        "title": "North"
      },
      {
        "value": "NE",
        "title": "Northeast"
      },
      {
        "value": "NW",
        "title": "Northwest"
      },
      {
        "value": "S",
        "title": "South"
      },
      {
        "value": "SE",
        "title": "Southeast"
      },
      {
        "value": "SW",
        "title": "Southwest"
      },
      {
        "value": "W",
        "title": "West"
      }
    ],
    "methods": {
      "EFT": "Direct deposit",
      "CHQ": "Cheque",
      "VCH": "Voucher",
      "MOD13000": "Direct Deposit",
      "MOD13001": "Reloadable payment card",
      "MOD13002": "Reloadable payment card",
      "MOD13003": "Reloadable payment card"
    },
    "phones": [
      {
        "value": "PH1",
        "title": "Home"
      },
      {
        "value": "PH2",
        "title": "Work"
      },
      {
        "value": "PH3",
        "title": "Cell"
      },
      {
        "value": "PH4",
        "title": "Fax"
      },
      {
        "value": "PH5",
        "title": "Pager"
      },
      {
        "value": "PH6",
        "title": "Other"
      }
    ],
    "programs": {
      "ACS": "ACSD",
      "EA": "Emergency assistance",
      "ODS": "ODSP",
      "ONW": "Ontario Works",
      "OWT": "Ontario Works",
      "default": "Benefit"
    },
    "provinces": [
      {
        "value": "ON",
        "title": "Ontario"
      },
      {
        "value": "AB",
        "title": "Alberta"
      },
      {
        "value": "BC",
        "title": "British Columbia"
      },
      {
        "value": "MB",
        "title": "Manitoba"
      },
      {
        "value": "NB",
        "title": "New Brunswick"
      },
      {
        "value": "NL",
        "title": "Newfoundland and Labrador"
      },
      {
        "value": "NS",
        "title": "Nova Scotia"
      },
      {
        "value": "NT",
        "title": "Northwest Territories"
      },
      {
        "value": "NU",
        "title": "Nunavut"
      },
      {
        "value": "PE",
        "title": "Prince Edward Island"
      },
      {
        "value": "QC",
        "title": "Québec"
      },
      {
        "value": "SK",
        "title": "Saskatchewan"
      },
      {
        "value": "YT",
        "title": "Yukon"
      }
    ],
    "relations": {
      "RT1": "Parent",
      "RT13000": "Child in temporary care",
      "RT13001": "Adult providing temporary care",
      "RT13002": "Temporary care sibling",
      "RT13004": "Other",
      "RT2": "Child",
      "RT3": "Sibling",
      "RT6": "Spouse",
      "RT28": "Primary member",
      "RT26": "Unrelated",
      "RT13005": "Sponsored Individual"
    },
    "employmentFrequencies": {
      "FC2": "Weekly",
      "FC6": "Bi-Weekly (every other week)",
      "FC3": "Monthly"
    },
    "employmentTypes": {
      "PE13002": "Full-time",
      "PE13001": "Part-time",
      "PE13003": "Training allowance"
    },
    "reports": {
      "utility": {
        "types": {
          "UE19000": "Electricity",
          "UE19001": "Electricity",
          "UE19003": "Natural gas",
          "UE19004": "Natural gas",
          "UE19002": "Water and sewage"
        }
      },
      "housing": {
        "types": {
          "SET5": "Rent",
          "SET3": "Mortgage",
          "SET13000": "Board & Lodge",
          "SET13001": "Home insurance",
          "SET13006": "Maintenance fees",
          "SET13002": "Property taxes"
        }
      },
      "frequencies": [
        {
          "value": "FC3",
          "title": "Monthly",
          "appliesTo": [
            "SET5",
            "SET3",
            "SET13000",
            "SET13001",
            "SET13006",
            "SET13002"
          ]
        },
        {
          "value": "FC13004",
          "title": "One-time",
          "appliesTo": [
            "SET5",
            "SET13001",
            "SET13006",
            "SET13002"
          ]
        },
        {
          "value": "FC13002",
          "title": "Annually",
          "appliesTo": [
            "SET13001",
            "SET13002"
          ]
        },
        {
          "value": "FC2",
          "title": "Weekly",
          "appliesTo": [
            "SET5",
            "SET3",
            "SET13000"
          ]
        },
        {
          "value": "FC6",
          "title": "Bi-Weekly (every other week)",
          "appliesTo": [
            "SET5",
            "SET3"
          ]
        },
        {
          "value": "FC1",
          "title": "Daily",
          "appliesTo": [
            "SET5",
            "SET13000"
          ]
        },
        {
          "value": "FC13000",
          "title": "Twice a month",
          "appliesTo": []
        },
        {
          "value": "FC13003",
          "title": "Bi-monthly (every other month)",
          "appliesTo": []
        },
        {
          "value": "FC5",
          "title": "Quarterly (four times a year)",
          "appliesTo": []
        },
        {
          "value": "FC13001",
          "title": "Twice a year",
          "appliesTo": []
        }
      ],
      "statuses": {
        "EDS1": "Accepted",
        "EDS2": "Submitted",
        "EDS2001": "Submitted",
        "EDS2002": "Returned",
        "EDS10": "Expired",
        "MMST0001": "Action required",
        "MMST0002": "View history",
        "MMST0003": "No requests",
        "RQST0001": "Verification requested",
        "RQST0002": "Returned",
        "RQST0003": "Submitted",
        "RQST0004": "Accepted",
        "RQST0005": "No longer required",
        "RQST0006": "Completed",
        "RQST0007": "No requests",
        "RQST0008": "Unknown"
      },
      "reasons": {
        "ERR13000": "Blurry photo",
        "ERR13001": "Incorrect document attached",
        "ERR13002": "Document not attached",
        "ERR13003": "Duplicate",
        "ERR13004": "Other",
        "ERR13005": "Not required"
      }
    },
    "payment": {
      "statuses": {
        "CAN": "Cancelled",
        "CAN_REV": "Issued",
        "ISS": "Issued",
        "REC": "Reconciled"
      }
    },
    "streets": [
      {
        "value": "ST2000",
        "title": "Abbey"
      },
      {
        "value": "ST13011",
        "title": "Access"
      },
      {
        "value": "ST13012",
        "title": "Acre"
      },
      {
        "value": "ST2001",
        "title": "Acres"
      },
      {
        "value": "ST13013",
        "title": "Aire"
      },
      {
        "value": "ST13014",
        "title": "Allée"
      },
      {
        "value": "ST2003",
        "title": "Alley"
      },
      {
        "value": "ST13015",
        "title": "Autoroute"
      },
      {
        "value": "ST13000",
        "title": "Av"
      },
      {
        "value": "ST2005",
        "title": "Avenue"
      },
      {
        "value": "ST13016",
        "title": "Baie"
      },
      {
        "value": "ST13025",
        "title": "Barrage"
      },
      {
        "value": "ST2006",
        "title": "Bay"
      },
      {
        "value": "ST2007",
        "title": "Beach"
      },
      {
        "value": "ST2008",
        "title": "Bend"
      },
      {
        "value": "ST13018",
        "title": "Bloc"
      },
      {
        "value": "ST13019",
        "title": "Block"
      },
      {
        "value": "ST13020",
        "title": "Bluff"
      },
      {
        "value": "ST13021",
        "title": "Bluffs"
      },
      {
        "value": "ST2009",
        "title": "Boulevard (Blvd)"
      },
      {
        "value": "ST13022",
        "title": "Boulevard (Boul)"
      },
      {
        "value": "ST13023",
        "title": "Branch"
      },
      {
        "value": "ST13024",
        "title": "Bretelle"
      },
      {
        "value": "ST13026",
        "title": "Bridge"
      },
      {
        "value": "ST13027",
        "title": "Brook"
      },
      {
        "value": "ST13028",
        "title": "Burrow"
      },
      {
        "value": "ST2010",
        "title": "By-pass"
      },
      {
        "value": "ST2011",
        "title": "Byway"
      },
      {
        "value": "ST2012",
        "title": "Campus"
      },
      {
        "value": "ST13029",
        "title": "Cap"
      },
      {
        "value": "ST2013",
        "title": "Cape"
      },
      {
        "value": "ST13030",
        "title": "Carré"
      },
      {
        "value": "ST13031",
        "title": "Carrefour"
      },
      {
        "value": "ST2016",
        "title": "Centre (Ctr)"
      },
      {
        "value": "ST13032",
        "title": "Centre (C)"
      },
      {
        "value": "ST13033",
        "title": "Cercle"
      },
      {
        "value": "ST13034",
        "title": "Chase"
      },
      {
        "value": "ST13035",
        "title": "Chemin"
      },
      {
        "value": "ST2020",
        "title": "Circle"
      },
      {
        "value": "ST13036",
        "title": "Circuit"
      },
      {
        "value": "ST2022",
        "title": "Close"
      },
      {
        "value": "ST2023",
        "title": "Common"
      },
      {
        "value": "ST2024",
        "title": "Concession"
      },
      {
        "value": "ST2025",
        "title": "Corners"
      },
      {
        "value": "ST13037",
        "title": "Côte"
      },
      {
        "value": "ST13038",
        "title": "Cour"
      },
      {
        "value": "ST13039",
        "title": "Cours"
      },
      {
        "value": "ST2029",
        "title": "Court"
      },
      {
        "value": "ST2030",
        "title": "Cove"
      },
      {
        "value": "ST2031",
        "title": "Crescent"
      },
      {
        "value": "ST13040",
        "title": "Crest"
      },
      {
        "value": "ST13041",
        "title": "Croft"
      },
      {
        "value": "ST13042",
        "title": "Croissant"
      },
      {
        "value": "ST2033",
        "title": "Crossing"
      },
      {
        "value": "ST13043",
        "title": "Crossroads"
      },
      {
        "value": "ST13044",
        "title": "Cul-de-sac"
      },
      {
        "value": "ST13045",
        "title": "Curve"
      },
      {
        "value": "ST2035",
        "title": "Dale"
      },
      {
        "value": "ST2036",
        "title": "Dell"
      },
      {
        "value": "ST13046",
        "title": "Desserte"
      },
      {
        "value": "ST2037",
        "title": "Diversion"
      },
      {
        "value": "ST2038",
        "title": "Downs"
      },
      {
        "value": "ST2039",
        "title": "Drive"
      },
      {
        "value": "ST13047",
        "title": "Driveway"
      },
      {
        "value": "ST13048",
        "title": "Droit de passage"
      },
      {
        "value": "ST13049",
        "title": "Échangeur"
      },
      {
        "value": "ST2041",
        "title": "End"
      },
      {
        "value": "ST2042",
        "title": "Esplanade"
      },
      {
        "value": "ST2043",
        "title": "Estates"
      },
      {
        "value": "ST2044",
        "title": "Expressway"
      },
      {
        "value": "ST2045",
        "title": "Extension"
      },
      {
        "value": "ST2046",
        "title": "Farm"
      },
      {
        "value": "ST2047",
        "title": "Field"
      },
      {
        "value": "ST2048",
        "title": "Forest"
      },
      {
        "value": "ST2049",
        "title": "Freeway"
      },
      {
        "value": "ST2050",
        "title": "Front"
      },
      {
        "value": "ST2051",
        "title": "Gardens"
      },
      {
        "value": "ST2052",
        "title": "Gate"
      },
      {
        "value": "ST13050",
        "title": "Gateway"
      },
      {
        "value": "ST2053",
        "title": "Glade"
      },
      {
        "value": "ST2054",
        "title": "Glen"
      },
      {
        "value": "ST2055",
        "title": "Green"
      },
      {
        "value": "ST2056",
        "title": "Grounds"
      },
      {
        "value": "ST2057",
        "title": "Grove"
      },
      {
        "value": "ST2058",
        "title": "Harbour"
      },
      {
        "value": "ST13051",
        "title": "Haven"
      },
      {
        "value": "ST2059",
        "title": "Heath"
      },
      {
        "value": "ST13052",
        "title": "Height"
      },
      {
        "value": "ST2060",
        "title": "Heights"
      },
      {
        "value": "ST2061",
        "title": "Highlands"
      },
      {
        "value": "ST2062",
        "title": "Highway"
      },
      {
        "value": "ST2063",
        "title": "Hill"
      },
      {
        "value": "ST2064",
        "title": "Hollow"
      },
      {
        "value": "ST13053",
        "title": "Île"
      },
      {
        "value": "ST13054",
        "title": "Impasse"
      },
      {
        "value": "ST2067",
        "title": "Inlet"
      },
      {
        "value": "ST2068",
        "title": "Island"
      },
      {
        "value": "ST2069",
        "title": "Key"
      },
      {
        "value": "ST2070",
        "title": "Knoll"
      },
      {
        "value": "ST2071",
        "title": "Landing"
      },
      {
        "value": "ST2072",
        "title": "Lane"
      },
      {
        "value": "ST13055",
        "title": "Laneway"
      },
      {
        "value": "ST2073",
        "title": "Limits"
      },
      {
        "value": "ST2074",
        "title": "Line"
      },
      {
        "value": "ST2075",
        "title": "Link"
      },
      {
        "value": "ST2076",
        "title": "Lookout"
      },
      {
        "value": "ST2077",
        "title": "Loop"
      },
      {
        "value": "ST2078",
        "title": "Mall"
      },
      {
        "value": "ST2079",
        "title": "Manor"
      },
      {
        "value": "ST2080",
        "title": "Maze"
      },
      {
        "value": "ST2081",
        "title": "Meadow"
      },
      {
        "value": "ST2082",
        "title": "Mews"
      },
      {
        "value": "ST13056",
        "title": "Mikan"
      },
      {
        "value": "ST13057",
        "title": "Montée"
      },
      {
        "value": "ST2084",
        "title": "Moor"
      },
      {
        "value": "ST2085",
        "title": "Mount"
      },
      {
        "value": "ST2086",
        "title": "Mountain"
      },
      {
        "value": "ST2087",
        "title": "Orchard"
      },
      {
        "value": "ST2088",
        "title": "Parade"
      },
      {
        "value": "ST13058",
        "title": "Parc"
      },
      {
        "value": "ST2090",
        "title": "Park"
      },
      {
        "value": "ST2091",
        "title": "Parkway"
      },
      {
        "value": "ST2092",
        "title": "Passage"
      },
      {
        "value": "ST2093",
        "title": "Path"
      },
      {
        "value": "ST2094",
        "title": "Pathway"
      },
      {
        "value": "ST13059",
        "title": "Peak"
      },
      {
        "value": "ST2095",
        "title": "Pines"
      },
      {
        "value": "ST13003",
        "title": "Place (Pl)"
      },
      {
        "value": "ST13060",
        "title": "Place (Place)"
      },
      {
        "value": "ST13061",
        "title": "Plateau"
      },
      {
        "value": "ST2098",
        "title": "Plaza"
      },
      {
        "value": "ST2099",
        "title": "Point"
      },
      {
        "value": "ST13062",
        "title": "Pointe"
      },
      {
        "value": "ST2101",
        "title": "Port"
      },
      {
        "value": "ST2102",
        "title": "Private"
      },
      {
        "value": "ST2103",
        "title": "Promenade"
      },
      {
        "value": "ST2104",
        "title": "Quai"
      },
      {
        "value": "ST2105",
        "title": "Quay"
      },
      {
        "value": "ST2106",
        "title": "Ramp"
      },
      {
        "value": "ST2107",
        "title": "Rang"
      },
      {
        "value": "ST2108",
        "title": "Range"
      },
      {
        "value": "ST13063",
        "title": "Reach"
      },
      {
        "value": "ST2109",
        "title": "Ridge"
      },
      {
        "value": "ST13064",
        "title": "Right of way"
      },
      {
        "value": "ST2110",
        "title": "Rise"
      },
      {
        "value": "ST13065",
        "title": "Rive"
      },
      {
        "value": "ST2111",
        "title": "Road"
      },
      {
        "value": "ST13066",
        "title": "Rond point"
      },
      {
        "value": "ST13067",
        "title": "Route"
      },
      {
        "value": "ST2114",
        "title": "Row"
      },
      {
        "value": "ST13068",
        "title": "Rue"
      },
      {
        "value": "ST13069",
        "title": "Ruelle"
      },
      {
        "value": "ST13070",
        "title": "Ruisseau"
      },
      {
        "value": "ST2117",
        "title": "Run"
      },
      {
        "value": "ST13071",
        "title": "Section"
      },
      {
        "value": "ST13072",
        "title": "Sentier"
      },
      {
        "value": "ST13073",
        "title": "Side Road"
      },
      {
        "value": "ST2119",
        "title": "Square"
      },
      {
        "value": "ST2120",
        "title": "Street"
      },
      {
        "value": "ST13074",
        "title": "Stroll"
      },
      {
        "value": "ST2121",
        "title": "Subdivision"
      },
      {
        "value": "ST13075",
        "title": "Summit"
      },
      {
        "value": "ST2122",
        "title": "Terrace"
      },
      {
        "value": "ST13076",
        "title": "Terrasse"
      },
      {
        "value": "ST2124",
        "title": "Thicket"
      },
      {
        "value": "ST13077",
        "title": "Tili"
      },
      {
        "value": "ST2125",
        "title": "Towers"
      },
      {
        "value": "ST2126",
        "title": "Townline"
      },
      {
        "value": "ST13078",
        "title": "Trace"
      },
      {
        "value": "ST2127",
        "title": "Trail"
      },
      {
        "value": "ST13079",
        "title": "Trunk"
      },
      {
        "value": "ST2128",
        "title": "Turnabout"
      },
      {
        "value": "ST13080",
        "title": "Union"
      },
      {
        "value": "ST2129",
        "title": "Vale"
      },
      {
        "value": "ST2130",
        "title": "Via"
      },
      {
        "value": "ST2131",
        "title": "View"
      },
      {
        "value": "ST2132",
        "title": "Village"
      },
      {
        "value": "ST2133",
        "title": "Villas"
      },
      {
        "value": "ST2134",
        "title": "Vista"
      },
      {
        "value": "ST13081",
        "title": "Voie"
      },
      {
        "value": "ST2136",
        "title": "Walk"
      },
      {
        "value": "ST2137",
        "title": "Way"
      },
      {
        "value": "ST2138",
        "title": "Wharf"
      },
      {
        "value": "ST2139",
        "title": "Wood"
      },
      {
        "value": "ST2140",
        "title": "Wynd"
      }
    ],
    "subjects": {
      "MCSS_00": "Test",
      "MCSS_01": "Test letterhead",
      "MCSS_03": "Low-cost energy conservation benefit decision",
      "MCSS_04": "Decision about benefits",
      "MCSS_05": "Time to apply for Old Age Security (OAS)",
      "MCSS_06": "Disability package sent",
      "MCSS_07": "Disability package reminder",
      "MCSS_08": "Disability package received",
      "MCSS_09": "Disability decision",
      "MCSS_10": "Disability package overdue",
      "MCSS_11": "Internal review of extension request",
      "MCSS_12": "Internal review of disability decision",
      "MCSS_13": "Internal review of overdue disability package",
      "MCSS_14": "Internal review of late request",
      "MCSS_15": "Eligible for other benefits during Social Benefits Tribunal Appeal",
      "MCSS_16": "Social Benefits Tribunal disability decision",
      "MCSS_17": "Disability decision",
      "MCSS_18": "Ontario Works application approved",
      "MCSS_19": "Appointment scheduled",
      "MCSS_20": "Overpayment paid in full",
      "MCSS_24": "Disability package extension",
      "MCSS_25": "Pre-Social Benefits Tribunal medical information received",
      "MCSS_26": "Pre-Social Benefits Tribunal decision",
      "MCSS_27": "Time to review your special diet allowance ",
      "MCSS_28": "Special diet or nutritional allowance decision",
      "MCSS_29": "Hearing aid / repair form - approval",
      "MCSS_30": "Vision care payment - approval",
      "MCSS_31": "Time to review your extended health benefits",
      "MCSS_32": "Overpayment notice",
      "MCSS_33": "Appointment scheduled for file update",
      "MCSS_34": "Special diet or nutritional allowance decision",
      "MCSS_35": "Caseworker letter",
      "MCSS_36": "Request for an internal review",
      "MCSS_37": "Cover letter",
      "MCSS_38": "Case transferred to new worker or office",
      "MCSS_39": "Documents needed",
      "MCSS_40": "ODSP application approved",
      "MCSS_42": "Overpayment notice",
      "MCSS_43": "Overpayment notice",
      "MCSS_44": "File closed",
      "MCSS_45": "Overpayment notice",
      "MCSS_47": "Overpayment notice",
      "MCSS_49": "Overpayment collection on hold",
      "MCSS_50": "Special diet allowance decision",
      "MCSS_51": "Nutritional allowance decision",
      "MCSS_52": "Decision about benefits",
      "MCSS_53": "Decision about benefits",
      "MCSS_54": "Transition child benefit repayment",
      "MCSS_55": "Transition child benefit decision",
      "MCSS_56": "Decision about benefits",
      "MCSS_57": "Underpayment notice",
      "MCSS_58": "Internal review of overpayment amount",
      "MCSS_59": "Our condolences",
      "MCSS_60": "Internal review decision",
      "MCSS_61": "File close with overpayment notice",
      "MCSS_62": "Internal review of overpayment collection",
      "MCSS_63": "Internal review of special diet or nutritional allowance",
      "MCSS_64": "What to do before your child turns 18",
      "MCSS_65": "Decision about your file",
      "MCSS_66": "What you should know about working",
      "MCSS_67": "Decision about your application",
      "MCSS_68": "File on hold",
      "MCSS_69": "File closed",
      "MCSS_70": "Interim assistance has ended",
      "MCSS_71": "Interim assistance has ended",
      "MCSS_72": "Extended health benefits decision",
      "MCSS_73": "ACSD application approved",
      "MCSS_74": "Documents needed",
      "MCSS_75": "Member ID for Social Assistance Online Registration",
      "MCSS_76": "PIN for Social Assistance Online Registration",
      "MCSS_77": "Interactive Voice Response (IVR) User ID",
      "MCSS_78": "Interactive Voice Response (IVR) PIN",
      "MCSS_79": "Vendor authorization",
      "MCSS_80": "Welcome to ODSP appointment",
      "MCSS_81": "Planning appointment",
      "MCSS_82": "Direct payment decision ",
      "MCSS_83": "Payment too low for direct payment",
      "MCSS_84": "Direct payment setup",
      "MCSS_85": "Direct payment ended",
      "MCSS_86": "Old Age Security (OAS) package",
      "MCSS_88": "Update on your earnings",
      "MCSS_90": "Transition child benefit payment",
      "MCSS_91": "Appointment scheduled for file update",
      "MCSS_94": "Copy of your application",
      "MCSS_98": "Appointment scheduled for ODSP investigation",
      "MCSS104": "Trustee Removal Notice",
      "MCSS102": "Trustee Appointment Notice"
    },
    "suffixs": [
      {
        "value": "A",
        "title": "A"
      },
      {
        "value": "B",
        "title": "B"
      },
      {
        "value": "C",
        "title": "C"
      },
      {
        "value": "D",
        "title": "D"
      },
      {
        "value": "E",
        "title": "E"
      },
      {
        "value": "F",
        "title": "F"
      },
      {
        "value": "G",
        "title": "G"
      },
      {
        "value": "H",
        "title": "H"
      },
      {
        "value": "I",
        "title": "I"
      },
      {
        "value": "J",
        "title": "J"
      },
      {
        "value": "K",
        "title": "K"
      },
      {
        "value": "L",
        "title": "L"
      },
      {
        "value": "M",
        "title": "M"
      },
      {
        "value": "N",
        "title": "N"
      },
      {
        "value": "O",
        "title": "O"
      },
      {
        "value": "P",
        "title": "P"
      },
      {
        "value": "Q",
        "title": "Q"
      },
      {
        "value": "R",
        "title": "R"
      },
      {
        "value": "S",
        "title": "S"
      },
      {
        "value": "T",
        "title": "T"
      },
      {
        "value": "U",
        "title": "U"
      },
      {
        "value": "V",
        "title": "V"
      },
      {
        "value": "W",
        "title": "W"
      },
      {
        "value": "X",
        "title": "X"
      },
      {
        "value": "Y",
        "title": "Y"
      },
      {
        "value": "Z",
        "title": "Z"
      },
      {
        "value": "1H",
        "title": "½"
      },
      {
        "value": "1Q",
        "title": "¼"
      },
      {
        "value": "3Q",
        "title": "¾"
      }
    ],
    "tollfree": {
      "Tel": {
        "label": "Tel:",
        "icon": "phone-square",
        "abbrs": [
          {
            "title": "Telephone",
            "short": "Tel"
          }
        ]
      },
      "Toll-free": {
        "label": "Toll-free:",
        "icon": null,
        "abbrs": []
      },
      "TTY": {
        "label": "TTY:",
        "icon": null,
        "abbrs": [
          {
            "title": "Teletypewriter",
            "short": "TTY"
          }
        ]
      },
      "Toll-free TTY": {
        "label": "Toll-free TTY:",
        "icon": null,
        "abbrs": [
          {
            "title": "Teletypewriter",
            "short": "TTY"
          }
        ]
      }
    }
  },
  "trustee": {
    "title": "Trustee home",
    "subTitle": "Member details",
    "description": "Select an account to get information or report changes on behalf of the member in receipt of social assistance.",
    "badgeTitle": "My trustee profile",
    "badgeDescription": "Update contact information and communications preference",
    "reportChangesBannerTitle": "Report changes as the trustee",
    "table": {
      "title": "Trustee member list table",
      "click": "Select member",
      "empty": "You currently have no member accounts on file."
    },
    "accessLevel": {
      "title": "Access Level",
      "description": "Set this member’s access level for their MyBenefits account",
      "radioLabelNoAccess": "<b>No access:</b> Member cannot view or change any of their information",
      "radioLabelReadOnly": "<b>Read-only:</b> Member can view all of their information, including messages",
      "radioLabelFullAccess": "<b>Full access:</b> Member can view all of their information, submit changes and send messages to caseworkers",
      "submit": "Done"
    },
    "profile": {
      "title": "Trustee Profile",
      "description": "Trustee identification number: "
    }
  },
  "employment": {
    "all": {
      "title": "Employment",
      "subtitle": "Current employers",
      "expansionHeader": "Employment history",
      "expansionDescription": "Your ongoing employers listed below.",
      "submit": "Add new job",
      "backToReporting": "Back to reporting",
      "bothTablesEmpty": "You currently have no employment on file.",
      "currentTable": {
        "title": "Current employers table",
        "click": "Actions",
        "update": "Update",
        "remove": "Remove",
        "view": "View",
        "empty": "No active employers yet. Once you add a new job or training program you will see it here."
      },
      "historyTable": {
        "title": "Employment history table",
        "click": "Go to employment details for this row",
        "empty": "No employment history yet. Once you end a job or training program you will see it here."
      },
      "links": [
        {
          "title": "Income",
          "url": "/reports/income"
        },
        {
          "title": "Expense",
          "url": "/reports/expense"
        }
      ],
      "tabs": {
        "title": "Reporting navigation"
      }
    },
    "one": {
      "title": "Job or training program details",
      "backToHousing": "Back to employment",
      "update": "Update"
    },
    "complete": {
      "title": "Success!",
      "bannerTitle": "Your new job information has been submitted",
      "message": "Your new job information has been submitted. Send a message to your caseworker if you need to change the information or provide additional details.",
      "submit": "Report income",
      "cancel": "Back to employment"
    },
    "confirm": {
      "title": "New job or training program review",
      "description": "I confirm that the information below is correct",
      "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
      "cancel": "Edit",
      "submit": "Submit"
    },
    "remove": {
      "confirm": {
        "title": "Remove job or training program",
        "message": "Send a message to your caseworker if you need to change the information or provide additional details.",
        "submit": "Back to employment"
      },
      "title": "Remove job or training program",
      "description": "All fields are mandatory unless marked optional.",
      "subtitle": "What was the date of your final pay for this job?",
      "subSubtitle": "If you have not received it, please provide the date you expect to receive your final pay.",
      "endDate": {
        "label": "End date (YYYY-MM-DD)",
        "screenReaderLabel": "Open Calendar",
        "error": {
          "matDatepickerMin": "End Date of an employer cannot be more than 30 days in the past or 30 days in the future. To report a change beyond these dates, please contact your caseworker.",
          "matDatepickerMax": "End Date of an employer cannot be more than 30 days in the past or 30 days in the future. To report a change beyond these dates, please contact your caseworker.",
          "required": "Please select the last date of your employment. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
          "pattern": "Please select the last date of your employment. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
          "earliestEndDate": " is the earliest end date you can enter."
        }
      },
      "cancel": "Cancel",
      "submit": "Submit"
    },
    "edit": {
      "title": "Add new job or training program",
      "description": "All fields are mandatory unless marked optional.",
      "date": {
        "label": "Start date (YYYY-MM-DD)",
        "screenReaderLabel": "Open Calendar",
        "hintText": "Select the date you started your job.",
        "error": {
          "matDatepickerMin": "Start date cannot be more than 180 days in the past.",
          "matDatepickerMax": "Start date cannot exceed 30 days in the future.",
          "required": "Please select the start date of your employment. The date must be in this format: YYYY-MM-DD. Try entering the date again",
          "pattern": "Enter a start date. The date must be in this format: YYYY-MM-DD. Try entering the date again."
        }
      },
      "file": {
        "label1": "Supporting document (optional)",
        "label2": "10MB or less. Only JPEG, JPG, PDF or PNG.",
        "paperclipIconLabel": "Choose a file to upload",
        "deleteLabel": "Delete",
        "previewLabel": "Preview",
        "deleteTitle": "Remove file",
        "previewTitle": "Preview file",
        "hintTitle": "Why upload a file?",
        "hintText": "You can upload a file to show proof of your income.  Not  sure if you need to provide verification? Contact your caseworker."
      },
      "employerName": {
        "label": "What is the name of the employer or training program?",
        "hintText": "Enter the name listed on your job offer letter or your paystub.",
        "error": {
          "required": "Please enter your employer name.",
          "pattern": "Employer name can only contain letters, numbers, dashes (-), periods (.) or apostrophes ('). Try entering the employer name again.",
          "maxLength": "Employer name cannot exceed 65 characters.",
          "minLength": "Employer name must be at least 2 characters long."
        }
      },
      "memberId": {
        "label": "Member",
        "error": {
          "required": "Please select a member name."
        }
      },
      "employmentTypeRadio": {
        "label": "What is your employment type?",
        "options": {
          "fullTime": "Full-time",
          "partTime": "Part-time",
          "trainingAllowance": "Training allowance"
        }
      },
      "paymentFrequencyRadio": {
        "label": "How often do you get paid?",
        "options": {
          "weekly": "Weekly / once a week",
          "biweekly": "Bi-weekly / twice a month",
          "monthly": "Monthly / once a month"
        }
      },
      "cancel": "Cancel",
      "submit": "Continue"
    }
  },
  "applicationsDashboard": {
    "dashboard": {
      "title": "Applications and benefits",
      "links": [
        {
          "title": "Ontario Works and ODSP applications",
          "url": "/applications",
          "src": "/assets/images/dashboard/start/ow-odsp-app.svg",
          "description": "View pending and processed Ontario Works and ODSP applications",
          "dashboard": null
        },
        {
          "title": "Benefit requests",
          "url": "/benefit-requests",
          "src": "/assets/images/dashboard/start/benefit-requests.svg",
          "description": "Apply for Mandatory Special Necessities (MSN) benefits, for example Diabetic Supplies",
          "dashboard": {
            "unread": "New",
            "actionRequired": "Action required"
          }
        }
      ]
    }
  },
  "communications": {
    "dashboard": {
      "title": "Communications",
      "links": [
        {
          "title": "Messages",
          "url": "/dashboard/communications/messaging/inbox",
          "src": "/assets/images/dashboard/start/messaging.svg",
          "description": "Communicate and share files with your caseworker",
          "dashboard": {
            "unread": "New",
            "actionRequired": "Action required"
          }
        },
        {
          "title": "Letters",
          "url": "/dashboard/communications/letters",
          "src": "/assets/images/dashboard/start/letters.svg",
          "description": "View and download letters",
          "dashboard": {
            "unread": "New",
            "actionRequired": "Action required"
          }
        }
      ]
    }
  },
  "backButton": {
    "backToHome": "Back to home page",
    "backToTrusteeHomePage": "Back to trustee home page",
    "backToTrusteeProfile": "Back to trustee profile",
    "backToExpenses": "Back to expenses",
    "backToIncome": "Back to income",
    "backToReporting": "Back to reporting",
    "backToEmployment": "Back to employment",
    "backToHousing": "Back to housing",
    "backToUtilities": "Back to utilities",
    "backToApplicationsAndBenefits": "Back to applications and benefits"
  },
  "documentRequests": {
    "member": {
      "back": "Back to home page"
    },
    "all": {
      "title": "Document requests",
      "subtitle": "Showing document requests from the last 6 months.",
      "back": "Back to document requests",
      "empty": "There are no document requests to display. When a document is requested you will see it here.",
      "description": {
        "ODS": "Identification - ODSP Application",
        "ONW": "Identification - Ontario Works Application",
        "ONWODS": "Identification - Ontario Works and ODSP"
      },
      "programTypeMap": {
        "ODS": "ODSP Application",
        "ONW": "Ontario Works Application",
        "ONWODS": "Ontario Works and ODSP Application"
      },
      "verificationTypeMap": {
        "VTC001": "Identification",
        "VTC005": "Assets",
        "VTC004": "Income",
        "VTC003": "Member eligibility",
        "VTC007": "Ontario Residency",
        "VTC006": "Shelter costs",
        "VTC002": "Social Insurance Number",
        "VTC008": "Status in Canada"
      },
      "RBEDMap": {
        "EID01": "Personal identification",
        "ASA01": "Vehicle ownership",
        "ASA02": "Vehicle ownership",
        "ASA03A": "Vehicle ownership",
        "ASA04A": "Vehicle ownership",
        "AST003A": "Loan payment",
        "AST003B": "Mortgage payment",
        "AST003C": "Disposed asset",
        "AST008": "Life insurance policy",
        "AST009": "Life insurance policy",
        "AST03": "Trust/inheritance account",
        "AST05": "Bank statements",
        "AST05A": "Other assets",
        "AST06": "Bank statements",
        "AST07": "Property ownership",
        "AST11": "Business assets",
        "AST12": "Other assets",
        "AST12A": "Other assets",
        "AST13A": "Property ownership",
        "AST13B": "Vehicle ownership",
        "CRA03": "Bank statements",
        "CRA03A": "Bank statements",
        "CRA03B": "Bank statements",
        "CRA05": "Foreign property ownership",
        "PRH25": "Bank statements",
        "AST15A": "Employment",
        "CRA04A": "Pension income",
        "CRA04B": "Benefit income",
        "CRA04C": "Insurance benefit income",
        "CRA04D": "Benefit income",
        "CRA08": "Rental income and property details",
        "CRA11": "Investment income",
        "CRA13": "Self-employment income",
        "CRA14": "Employment Income",
        "EAR01": "Employment income",
        "IAI09A": "Child support income",
        "IAI09B": "Compensation award income",
        "IAI09C": "Spousal Support income",
        "ICE21": "Undeclared income",
        "ICS11": "Self-Employment/Business income",
        "ICS13": "Spousal Support income",
        "ICS15": "Resettlement Assistance income",
        "ICV21A": "Employment income",
        "ICV21C": "Employment income",
        "ICV22A": "Undeclared income",
        "ICV22C": "Employment income",
        "INCI016": "Childcare expenses",
        "INCO100": "OSAP income",
        "INCOS100": "Student loan income",
        "INS21": "Rental income",
        "IOS10B": "Other income",
        "PIM07B": "Social assistance benefit income",
        "CRA07A": "Relationship status",
        "CRA07B": "Relationship status",
        "CRA07C": "Relationship status",
        "CRA09": "Dependent children",
        "HHL02": "Financial status - dependent",
        "HHL03": "Dependent children",
        "HHL04": "Financial status",
        "INJ01": "Joint loan and relationship status",
        "PR028A": "Sponsorship",
        "PR028B": "Sponsorship",
        "PR028C": "Sponsorship",
        "PR029": "School status",
        "PR033A": "Identity",
        "PR034A": "Identity",
        "PRA01": "Proof of age",
        "PRA02": "Proof of pension eligibility",
        "PRA06": "Proof of age",
        "PRA07B": "Identity",
        "PRC09": "Incarceration status",
        "PRC09A": "Incarceration status",
        "PRH13": "Identity",
        "PRH15": "Proof of identity and address",
        "PRH16": "Living arrangement",
        "PRR21": "Living arrangement",
        "PRS10": "Identity",
        "TPF001": "Relationship status",
        "PR027A": "Proof of address",
        "PR027B": "Proof of address",
        "PR027C": "Proof of address",
        "PR027D": "Proof of address",
        "PR027E": "Proof of address",
        "PR030A": "Proof of address and mailing address",
        "PR032A": "Proof of address",
        "PRH15A": "Proof of address",
        "AST14A": "Confirmation of income",
        "LAR02": "Living arrangement",
        "LVG01": "Property ownership",
        "LVG02": "Property ownership",
        "LVG03": "Property ownership",
        "LVG04": "Property ownership",
        "CRA002-5": "Proof of Social Insurance Number",
        "CRA002-50": "Proof of Social Insurance Number",
        "PRR022": "Proof of Social Insurance Number",
        "PRS12": "Proof of Social Insurance Number",
        "PRS13": "Proof of Social Insurance Number",
        "PR006-11": "Country of birth",
        "PR006-12": "Country of birth",
        "PR006-13": "Immigration status",
        "PR006-15": "Country of birth",
        "PR006-16": "Country of birth",
        "PR006-17": "Immigration status",
        "PR006-2": "Immigration status",
        "PR006-3": "Immigration status",
        "PR006-4": "Refugee status",
        "PR006-5": "Immigration status and Social Insurance Number",
        "PR006-50": "Refugee status",
        "PR006-6": "Immigration status",
        "PR006-7": "Immigration status",
        "PR011A": "Refugee status"
      }
    },
    "history": {
      "title": "Verification document details",
      "member": "Member",
      "type": "Verification type",
      "MVP1": "Identification",
      "back": "Back to document requests",
      "completionDate": "Completion date",
      "completed": "Completed",
      "empty": "The verification document details for this request are not available to view."
    },
    "review": {
      "uploadTitle": "Verification document review",
      "reuploadTitle": "Re-upload verification document review",
      "confirm": "I confirm that the information below is correct",
      "edit": "Edit",
      "submit": "Submit",
      "member": "Member",
      "verificationType": "Verification type",
      "MVP1": "Identification",
      "document": "Document name",
      "documentType": "Document type",
      "disclaimer": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
      "types": {
        "MBID001": "Birth Certificate",
        "MBID002": "Immigration documents",
        "MBID003": "Driver’s Licence",
        "MBID004": "Passport",
        "MBID005": "Ontario Photo Card",
        "MBID006": "Provincial or Territorial Identity Card",
        "MBID007": "Religious Records",
        "MBID008": "Naturalization certificate",
        "MBID009": "Hospital record of birth",
        "MBID010": "Statement of live birth",
        "MBID011": "Confirmation by Registrar General of Notice of Registration of Birth",
        "MBID012": "Landing Record",
        "MBID013": "Marriage certificate",
        "MBID014": "Military record",
        "MBID015": "School record",
        "MBID016": "National Registration File of 1940 held by Statistics Canada",
        "MBID017": "Indigenous membership records",
        "MBID018": "Secure Certificate of Indian Status (secure status card) or Certificate of Indian Status (status card)"
      }
    },
    "success": {
      "confirm": "I confirm that the information below is correct",
      "edit": "Edit",
      "submit": "Submit",
      "member": "Member",
      "verificationType": "Verification type",
      "MVP1": "Identification",
      "document": "Document",
      "documentType": "Document type",
      "title": "Success",
      "title!": "Success!",
      "message": "Verification has been submitted. Make sure to <strong>delete copies of documents</strong> that may be saved on a <strong>public computer or device</strong>.",
      "dateSubmitted": "Date submitted"
    },
    "historyCards": {
      "emptyMessage": "The verification document details for this request are not available to view.",
      "sortOptions": {
        "select": "Select",
        "status": "Status",
        "dateSubmitted": "Submitted date",
        "all": "All"
      },
      "statusDate": "Status date",
      "reasonReturned": "Reason for returned",
      "DocumentReturned": "Document returned",
      "statusMap": {
        "EDMEIDDS03": "Returned",
        "EDMEIDDS01": "Submitted",
        "EDMEIDDS02": "Accepted"
      },
      "verificationTypeMap": {
        "EDMDT17": "Identification"
      },
      "reasonForReturnedMap": {
        "REJRSN01": {
          "value": "Blurry Photo",
          "callout": "The document uploaded has been returned. Try resubmitting a clear, high resolution image from the list of acceptable documents. "
        },
        "REJRSN03": {
          "value": "Duplicate",
          "callout": "The document uploaded has been returned. Review the returned reason to determine if a resubmission is required."
        },
        "REJRSN04": {
          "value": "Incorrect Document Attached",
          "callout": "The document uploaded has been returned. Try resubmitting a clear, high resolution image from the list of acceptable documents."
        },
        "REJRSN05": {
          "value": "Not Required",
          "callout": "The document uploaded has been returned. Review the returned reason to determine if a resubmission is required."
        },
        "REJRSN06": {
          "value": "Other",
          "callout": "The document uploaded has been returned. Try resubmitting a clear, high resolution image from the list of acceptable documents."
        }
      }
    },
    "upload": {
      "title": "Upload verification document",
      "reupload": "Re-upload verification document",
      "resubmitButton": "Resubmit document",
      "typeHeader": {
        "VTC001": "Identification",
        "VTC002": "Social Insurance Number",
        "VTC003": "Member eligibility",
        "VTC004": "Income",
        "VTC005": "Assets",
        "VTC006": "Shelter costs",
        "VTC007": "Ontario Residency",
        "VTC008": "Status in Canada",
        "VTC009": "Proof of identity and date of birth"
      },
      "typeDescription": {
        "VTC001": "We need to verify your identity to process your application. You must attach at least one document to support this verification request. <br><br>To learn about the application process or to find a complete list of accepted identification documents, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/11-applications#section-4:~:text=Proof%20of%20the%20Identity%20and%20Date%20of%20Birth\" target=\"_blank\">ODSP document list</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives/21-application-process#:~:text=Proof%20of%20identity%20and%20date%20of%20birth\" target=\"_blank\">Ontario Works document list</a>.",
        "VTC002": "We need to verify your Social Insurance Number (SIN) or an official document that shows it, like a tax form, to process your application. You must attach at least one document to support this verification request. <br><br>To learn about the application process or why verification of your SIN is required, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/11-applications#section-4:~:text=Social%20Insurance%20Number%20(SIN)\" target=\"_blank\">ODSP SIN</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives/21-application-process#:~:text=Social%20Insurance%20Number%20(SIN)\" target=\"_blank\">Ontario Works SIN</a>.",
        "VTC003": "We review the eligibility for all people included in the application to decide if they qualify for income support. This includes things like confirming identity, date of birth, relationship status, school status, care giver status, sponsorship status, or incarceration status. You must attach at least one document to support this verification request. This helps us process your application. <br><br>To learn about the eligibility requirements for social assistance, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support#:~:text=Eligibility%20Requirements%3A%20Who%20Is%20Eligible\" target=\"_blank\">eligibility requirements for ODSP</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives#:~:text=2.8%20Home%20visits-,Section%203,-3.1%20Residency%20requirements\" target=\"_blank\">eligibility requirements for Ontario Works</a>.",
        "VTC004": "We review all sources of income to decide if someone qualifies for income support. You must attach at least one document to support this verification request. This helps us process your application. <br><br>To learn about the application process or why verification of your income is required, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support#:~:text=5.-,Income,-5.1%C2%A0%E2%80%94%C2%A0Definition%20and\" target=\"_blank\">ODSP income</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives#:~:text=transfer%20of%20assets-,Section%205,-5.1%20Income%20and\" target=\"_blank\">Ontario Works income</a>.",
        "VTC005": "We review all assets to decide if someone qualifies for income support. This includes things like bank accounts, vehicles, owned property, life insurance policies, and funds held in trust. You must attach at least one document to support this verification request. This helps us process your application. <br><br>To learn about the application process, or why verification of your assets is required, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support#:~:text=4.-,Assets,-4.1%C2%A0%E2%80%94%C2%A0Definition%20and\" target=\"_blank\">ODSP assets</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives#:~:text=3.12%20Labour%20disputes-,Section%204,-4.1%20Summary%20of\" target=\"_blank\">Ontario Works assets</a>.",
        "VTC006": "We use your accommodation costs to help determine how much income support you may receive. You must attach at least one document to support this verification request. This helps us process your application. <br><br>To learn about the application process, or why verification of your shelter costs is required, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/62-shelter-calculation#:~:text=6.2%C2%A0%E2%80%94-,Shelter%20calculation,-On%20this%20page\" target=\"_blank\">ODSP shelter costs</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives/63-shelter#:~:text=6.3-,Shelter,-On%20this%20page\" target=\"_blank\">Ontario Works shelter costs</a>.",
        "VTC007": "We need to verify that you currently live in Ontario to process your application. You must attach at least one document to support this verification request. <br><br>To learn about the application process, or why you are required to live in Ontario, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/11-applications#:~:text=cost%20of%20heat.-,Verification%20of%20Ontario%20Residency,-%3A%20Ontario%20residency%20for\" target=\"_blank\">ODSP Verification of Ontario Residency</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives/31-residency-requirements#:~:text=3.1-,Residency%20requirements,-On%20this%20page\" target=\"_blank\">Ontario Works Verification of Ontario Residency</a>.",
        "VTC008": "We need to verify your status in Canada to process your application. You must attach at least one document to support this verification request. <br><br>To learn about the application process, or why verification of your status in Canada is required, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/11-applications#:~:text=Verification%20of%20Status%20in%20Canada\" target=\"_blank\">ODSP status in Canada</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives/21-application-process#:~:text=the%20applicant%E2%80%99s%20file-,Status%20in%20Canada,-Canadian%20Birth%20Certificate\" target=\"_blank\">Ontario Works status in Canada</a>.",
        "VTC009": "We need your proof of identity and date of birth to process your application. You must attach at least one document to support this verification request. <br><br>To learn about the application process, or why verification of your proof of identity and date of birth is required, visit <a href=\"https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/11-applications#section-4:~:text=Proof%20of%20the%20Identity%20and%20Date%20of%20Birth\" target=\"_blank\">ODSP proof of identity and date of birth</a> or <a href=\"https://www.ontario.ca/document/ontario-works-policy-directives/21-application-process#:~:text=Proof%20of%20identity%20and%20date%20of%20birth\" target=\"_blank\">Ontario Works proof of identity and date of birth</a>."
      },
      "rbedDescription": {
        "EID01": "Provide verification of your identity using acceptable documents. This may include:",
        "ASA01": "Provide verification on all vehicles in your name and any loans on those vehicles. This may include:",
        "ASA02": "Provide verification on all vehicles in your name. This may include:",
        "ASA03A": "Provide verification on all vehicles for each member included in the application. This may include:",
        "ASA04A": "Provide verification on all vehicles in your name and any loans on those vehicles. This may include:",
        "AST003A": "Provide verification showing large payments made towards your loan(s). This may include:",
        "AST003B": "Provide verification showing large payments made towards your mortgage loan. This may include:",
        "AST003C": "Provide verification of the recently disposed assets declared on your application. This may include:",
        "AST008": "Provide verification of your term life insurance policy. This may include:",
        "AST009": "Provide verification of your whole life insurance policy. This may include:",
        "AST03": "Provide verification of your trust/inheritance account. This may include:",
        "AST05": "Provide verification for all bank accounts in your name. This may include:",
        "AST05A": "Provide verification of assets declared as 'other' on your application. This may include:",
        "AST06": "Provide verification for all bank accounts in your name. This may include:",
        "AST07": "Provide verification for all real-estate properties in your name. This may include documents detailing the property such as:",
        "AST11": "Provide verification of all assets used in the operation of your declared business. This may include items necessary for the operation of the business such as:",
        "AST12": "Provide verification of assets declared as 'other' on your application. This may include:",
        "AST12A": "Provide verification of assets declared as 'other' on your application. This may include:",
        "AST13A": "Provide verification of your recent mortgage application and/or property ownership. This may include:",
        "AST13B": "Provide verification on all vehicles in your name and any loans on those vehicles. This may include:",
        "CRA03": "Provide verification for all bank accounts in your name. This may include:",
        "CRA03A": "Provide verification for all bank accounts in your name. This may include:",
        "CRA03B": "Provide verification for all bank accounts in your name. This may include:",
        "CRA05": "Provide verification for all foreign real-estate properties in your name. This may include documents detailing the property such as:",
        "PRH25": "Provide verification for all bank accounts in your name. This may include:",
        "AST15A": "Your application indicated your vehicle is used for employment. Provide verification of employment status. This may include:",
        "CRA04A": "Provide verification of your pension income. This may include:",
        "CRA04B": "Provide verification of your benefit income. This may include:",
        "CRA04C": "Provide verification of your insurance benefit income. This may include:",
        "CRA04D": "Your application indicated you receive other benefit income. Provide verification of this benefit income. This may include:",
        "CRA08": "Provide verification of both the rental income you receive and the rental property itself. This may include:",
        "CRA11": "Provide verification of the investment income you receive. This may include:",
        "CRA13": "Provide verification of your self-employment income. This may include:",
        "CRA14": "Provide verification of your employment income. This may include:",
        "EAR01": "Your application indicated you receive employment earnings. Provide verification of this employment income. This may include:",
        "IAI09A": "Provide verification of your anticipated child related income. This may include:",
        "IAI09B": "Provide verification of your anticipated income resulting from a compensation award or lawsuit. This may include:",
        "IAI09C": "Provide verification of your anticipated spousal support income. This may include:",
        "ICE21": "Provide verification of all income you currently receive. This may include:",
        "ICS11": "Provide verification of your self-employment income and business related assets. This may include:",
        "ICS13": "Provide verification of the spousal support income you receive. This may include:",
        "ICS15": "Provide verification of the Resettlement Assistance Program (RAP) income you receive. This may include:",
        "ICV21A": "Provide verification of your employment income/earnings. This may include:",
        "ICV21C": "Provide verification of your employment income/earnings. This may include:",
        "ICV22A": "Provide verification of your employment income/earnings. This may include:",
        "ICV22C": "Provide verification of your employment income/earnings. This may include:",
        "INCI016": "Provide verification of your childcare expenses. This may include:",
        "INCO100": "Provide verification of your Ontario Student Assistance Program (OSAP) benefit income. This may include:",
        "INCOS100": "Provide verification of both your post-secondary educational program and student loan income. This may include:",
        "INS21": "Your application indicated you have a roomer/boarder living with you. Provide verification of this roomer/boarder and any income received. This may include:",
        "IOS10B": "Your application indicated you receive a type of income not listed in the application. Provide verification of this other income. This may include:",
        "PIM07B": "Provide verification of the social assistance benefit income received from another province. This may include:",
        "CRA07A": "Provide verification of your current relationship status. This may include:",
        "CRA07B": "Provide verification of your current relationship status. This may include:",
        "CRA07C": "Provide verification of your current relationship/common law/martial status. This may include:",
        "CRA09": "Provide verification of all dependent children currently living with you, which you are the primary caregiver. This may include:",
        "HHL02": "Provide verification of education and employment status for all dependent adult children included on your application. This may include:",
        "HHL03": "Provide verification of all dependent children currently living with you, which you are the primary caregiver. This may include:",
        "HHL04": "Provide verification of your current education and employment status. This may include:",
        "INJ01": "Provide verification of your current relationship/common law/martial status. This may include:",
        "PR028A": "Provide verification of your sponsorship status. This may include:",
        "PR028B": "Provide verification of your sponsorship status. This may include:",
        "PR028C": "Provide verification of your sponsorship status. This may include:",
        "PR029": "Provide verification of your post-secondary school status. This may include:",
        "PR033A": "Provide verification of your identity. This may include:",
        "PR034A": "Provide verification of your identity. This may include:",
        "PRA01": "Provide verification of your date of birth. This may include:",
        "PRA02": "Provide verification of your Old Age Security (OAS) and Canada Pension Plan (CPP) status. This may include:",
        "PRA06": "Provide verification of your date of birth. This may include:",
        "PRA07B": "Provide verification of your identity and date of birth. This may include:",
        "PRC09": "Provide verification of your incarceration status. This may include:",
        "PRC09A": "Provide verification of your incarceration status. This may include:",
        "PRH13": "Provide verification of your identity. This may include:",
        "PRH15": "Provide verification of your identity and current address. This may include:",
        "PRH16": "Provide verification of your current address and living arrangement. This may include:",
        "PRR21": "Your application indicated you are living in a medical institution. Provide verification of your current living arrangement. This may include:",
        "PRS10": "Provide verification of your identity. This may include:",
        "TPF001": "Provide verification of your current relationship/common law/martial status. This may include:",
        "PR027A": "Provide verification of your current address. This may include:",
        "PR027B": "Provide verification of your current address. This may include:",
        "PR027C": "Provide verification of your current address. This may include:",
        "PR027D": "Provide verification of your current address. This may include:",
        "PR027E": "Provide verification of your current address. This may include:",
        "PR030A": "Provide verification of the address you are living at and your mailing address. This may include:",
        "PR032A": "Provide verification of your current address. This may include:",
        "PRH15A": "Provide verification of your current address. This may include:",
        "AST14A": "Provide verification of all income you currently receive to pay your shelter costs. This may include:",
        "LAR02": "Provide verification of your current living arrangement. This may include:",
        "LVG01": "Provide verification of the real estate property that you have a mortgage/loan on. This may include:",
        "LVG02": "Provide verification of the real estate property that you paid property taxes towards. This may include:",
        "LVG03": "Provide verification of the real estate property that you have a mortgage/loan on. This may include:",
        "LVG04": "Provide verification of the real estate property that you paid property taxes towards. This may include:",
        "CRA002-5": "Provide verification of your Social Insurance Number (SIN). This may include:",
        "CRA002-50": "Provide verification of your Social Insurance Number (SIN). This may include:",
        "PRR022": "Provide verification of your Social Insurance Number (SIN). This may include:",
        "PRS12": "Provide verification of your Social Insurance Number (SIN). This may include:",
        "PRS13": "Provide verification of your Social Insurance Number (SIN). This may include:",
        "PR006-11": "Provide verification you were born in Canada as indicated in your application. This may include:",
        "PR006-12": "Provide verification you were born in Canada as indicated in your application. This may include:",
        "PR006-13": "Provide verification of your immigration status in Canada. This may include:",
        "PR006-15": "Provide verification you were born in Canada as indicated in your application. This may include:",
        "PR006-16": "Provide verification you were born in Canada as indicated in your application. This may include:",
        "PR006-17": "Provide verification of your immigration status in Canada. This may include:",
        "PR006-2": "Provide verification of your immigration status in Canada. This may include:",
        "PR006-3": "Provide verification of your immigration status in Canada. This may include:",
        "PR006-4": "Provide verification of your refugee status in Canada. This may include:",
        "PR006-5": "Provide verification of both your immigration status in Canada and your Social Insurance Number (SIN). This may include:",
        "PR006-50": "Provide verification of your refugee status in Canada. This may include:",
        "PR006-6": "Provide verification of both your immigration status in Canada and your Social Insurance Number (SIN). This may include:",
        "PR006-7": "Provide verification of both your immigration status in Canada and your Social Insurance Number (SIN). This may include:",
        "PR011A": "Provide verification of your refugee status in Canada. This may include:"
      },
      "rbedDescriptionEndForEID": "Make sure that your <strong>personal information</strong>, <strong>photo</strong>, and <strong>signature</strong> are visible in the document. If you are uploading an ID card, include both the front and back side of the card."
    },
    "uploadCard": {
      "select": "Select",
      "documentExamplesList1": "Birth certificate",
      "documentExamplesList2": "Immigration documents (e.g. Record of Landing, Canadian Citizenship Card, Confirmation of Permanent Residence)",
      "documentExamplesList3": "Driver's License",
      "documentExamplesList4": "Passport (e.g., Canadian or foreign)",
      "documentExamplesList5": "Ontario Photo Card",
      "mustSelectErrorMessage": "You must select a document type from the dropdown list.",
      "mustAttachErrorMessage": "You must attach a document for upload.",
      "entry": {
        "title": "Upload up to 3 supporting documents",
        "bullet1": "Each file you upload needs to be <b>10MB or less</b>.",
        "bullet2": "You can only upload <b>JPEG, JPG, PDF</b> or <b>PNG</b> files.",
        "continueButton": "Continue",
        "uploadAnotherButton": "Upload another document",
        "documentLabel": "Document",
        "attachDocument": "Attach document",
        "remove": "Remove",
        "preview": "Preview",
        "delete": "Delete",
        "rbedDocumentTypeLabel": {
          "EID01": "What type of identification document would you like to upload?",
          "ASA01": "What type of vehicle ownership document would you like to upload?",
          "ASA02": "What type of vehicle ownership document would you like to upload?",
          "ASA03A": "What type of vehicle ownership document would you like to upload?",
          "ASA04A": "What type of vehicle ownership document would you like to upload?",
          "AST003A": "What type of loan payment document would you like to upload?",
          "AST003B": "What type of mortgage payment document would you like to upload?",
          "AST003C": "What type of disposed asset document would you like to upload?",
          "AST008": "What type of life insurance policy document would you like to upload?",
          "AST009": "What type of life insurance policy document would you like to upload?",
          "AST03": "What type of trust/inheritance account document would you like to upload?",
          "AST05": "What type of banking document would you like to upload?",
          "AST05A": "What type of asset document would you like to upload?",
          "AST06": "What type of banking document would you like to upload?",
          "AST07": "What type of property ownership document would you like to upload?",
          "AST11": "What type of business asset document would you like to upload?",
          "AST12": "What type of asset document would you like to upload?",
          "AST12A": "What type of asset document would you like to upload?",
          "AST13A": "What type of property ownership document would you like to upload?",
          "AST13B": "What type of vehicle ownership document would you like to upload?",
          "CRA03": "What type of banking document would you like to upload?",
          "CRA03A": "What type of banking document would you like to upload?",
          "CRA03B": "What type of banking document would you like to upload?",
          "CRA05": "What type of foreign property ownership document would you like to upload?",
          "PRH25": "What type of banking document would you like to upload?",
          "AST15A": "What type of employment document would you like to upload?",
          "CRA04A": "What type of pension income document would you like to upload?",
          "CRA04B": "What type of benefit income document would you like to upload?",
          "CRA04C": "What type of insurance benefit income document would you like to upload?",
          "CRA04D": "What type of benefit income document would you like to upload?",
          "CRA08": "What type of rental income or property details document would you like to upload?",
          "CRA11": "What type of investment income document would you like to upload?",
          "CRA13": "What type of self-employment income document would you like to upload?",
          "CRA14": "What type of employment income document would you like to upload?",
          "EAR01": "What type of employment income document would you like to upload?",
          "IAI09A": "What type of child support income document would you like to upload?",
          "IAI09B": "What type of compensation award income document would you like to upload?",
          "IAI09C": "What type of spousal support income document would you like to upload?",
          "ICE21": "What type of income document would you like to upload?",
          "ICS11": "What type of self-employment/business income document would you like to upload?",
          "ICS13": "What type of spousal support income document would you like to upload?",
          "ICS15": "What type of resettlement assistance income document would you like to upload?",
          "ICV21A": "What type of employment income document would you like to upload?",
          "ICV21C": "What type of employment income document would you like to upload?",
          "ICV22A": "What type of income document would you like to upload?",
          "ICV22C": "What type of employment income document would you like to upload?",
          "INCI016": "What type of childcare expense document would you like to upload?",
          "INCO100": "What type of OSAP income document would you like to upload?",
          "INCOS100": "What type of student loan income document would you like to upload?",
          "INS21": "What type of rental income document would you like to upload?",
          "IOS10B": "What type of income document would you like to upload?",
          "PIM07B": "What type of social assistance benefit income document would you like to upload?",
          "CRA07A": "What type of relationship status document would you like to upload?",
          "CRA07B": "What type of relationship status document would you like to upload?",
          "CRA07C": "What type of relationship status document would you like to upload?",
          "CRA09": "What type of document for your dependent child(ren) would you like to upload?",
          "HHL02": "What type of document for your dependent adult child(ren) would you like to upload?",
          "HHL03": "What type of document for your dependent child(ren) would you like to upload?",
          "HHL04": "What type of education or employment status document would you like to upload?",
          "INJ01": "What type of joint loan or relationship status document would you like to upload?",
          "PR028A": "What type of sponsorship document would you like to upload?",
          "PR028B": "What type of sponsorship document would you like to upload?",
          "PR028C": "What type of sponsorship document would you like to upload?",
          "PR029": "What type of school status document would you like to upload?",
          "PR033A": "What type of identification document would you like to upload?",
          "PR034A": "What type of identification document would you like to upload?",
          "PRA01": "What type of identification document would you like to upload?",
          "PRA02": "What type of proof of pension eligibility document would you like to upload?",
          "PRA06": "What type of identification document would you like to upload?",
          "PRA07B": "What type of identification document would you like to upload?",
          "PRC09": "What type of incarceration status document would you like to upload?",
          "PRC09A": "What type of incarceration status document would you like to upload?",
          "PRH13": "What type of identification document would you like to upload?",
          "PRH15": "What type of identification document would you like to upload?",
          "PRH16": "What type of living arrangement document would you like to upload?",
          "PRR21": "What type of living arrangement document would you like to upload?",
          "PRS10": "What type of identification document would you like to upload?",
          "TPF001": "What type of relationship status document would you like to upload?",
          "PR027A": "What type of document showing your address would you like to upload?",
          "PR027B": "What type of document showing your address would you like to upload?",
          "PR027C": "What type of document showing your address would you like to upload?",
          "PR027D": "What type of document showing your address would you like to upload?",
          "PR027E": "What type of document showing your address would you like to upload?",
          "PR030A": "What type of document showing your address or mailing would you like to upload?",
          "PR032A": "What type of document showing your address would you like to upload?",
          "PRH15A": "What type of document showing your address would you like to upload?",
          "AST14A": "What type of confirmation of income document would you like to upload?",
          "LAR02": "What type of living arrangement document would you like to upload?",
          "LVG01": "What type of property ownership document would you like to upload?",
          "LVG02": "What type of property ownership document would you like to upload?",
          "LVG03": "What type of property ownership document would you like to upload?",
          "LVG04": "What type of property ownership document would you like to upload?",
          "CRA002-5": "What type of Social Insurance Number document would you like to upload?",
          "CRA002-50": "What type of Social Insurance Number document would you like to upload?",
          "PRR022": "What type of Social Insurance Number document would you like to upload?",
          "PRS12": "What type of Social Insurance Number document would you like to upload?",
          "PRS13": "What type of Social Insurance Number document would you like to upload?",
          "PR006-11": "What type of identification document would you like to upload?",
          "PR006-12": "What type of identification document would you like to upload?",
          "PR006-13": "What type of immigration status document would you like to upload?",
          "PR006-15": "What type of identification document would you like to upload?",
          "PR006-16": "What type of identification document would you like to upload?",
          "PR006-17": "What type of immigration status document would you like to upload?",
          "PR006-2": "What type of immigration status document would you like to upload?",
          "PR006-3": "What type of immigration status document would you like to upload?",
          "PR006-4": "What type of refugee status document would you like to upload?",
          "PR006-5": "What type of immigration status or Social Insurance Number document would you like to upload?",
          "PR006-50": "What type of refugee status document would you like to upload?",
          "PR006-6": "What type of immigration status or Social Insurance Number document would you like to upload?",
          "PR006-7": "What type of immigration status or Social Insurance Number document would you like to upload?",
          "PR011A": "What type of refugee status document would you like to upload?"
        }
      },
      "mybDocCodeToDescription": {
        "MBAS001": "Vehicle permit",
        "MBAS002": "Proof of vehicle purchase",
        "MBAS003": "Vehicle loan agreement",
        "MBAS004": "Bank account statements",
        "MBAS005": "Mortgage statements",
        "MBAS006": "Proof of payment made by another person such as a family member",
        "MBAS007": "Life insurance policy/agreement",
        "MBAS008": "Summary of life insurance benefits provided through an employer",
        "MBAS009": "Trust fund account statement",
        "MBAS010": "Inheritance disclosure statement",
        "MBAS011": "Other documentation detailing the trust fund or inheritance received",
        "MBAS012": "Bank account registration/agreements",
        "MBAS013": "Property title/deed",
        "MBAS014": "Agreement of purchase and sale",
        "MBAS015": "Property tax assessment",
        "MBAS016": "Property tax bill/statement",
        "MBAS017": "Business inventory/product stock/raw materials",
        "MBAS018": "Cash in a business account",
        "MBAS019": "Proof of purchase/receipt",
        "MBAS020": "Appraisal certificate/statement",
        "MBAS021": "Mortgage application",
        "MBAS022": "Mortgage loan approval",
        "MBAS023": "Mortgage pre-approval confirmation",
        "MBAS024": "Property value assessment",
        "MBAS025": "Assets recently sold and the amount received from the sale",
        "MBAS026": "Assets given away/donated and the approximate value of those assets",
        "MBAS027": "Investment account statements - Last 3 months",
        "MBAS028": "Investment account registration/agreement",
        "MBAS029": "Bank account statements - last 3 months",
        "MBAS030": "Summary of business assets",
        "MBAS031": "Other legal documentation related to the property",
        "MBAS032": "Account statements",
        "MBAS033": "Loan statements",
        "MBAS034": "Summary of all accounts for financial institution(s)",
        "MBAS035": "Loan agreement",
        "MBID001": "Birth certificate",
        "MBID002": "Immigration documents (e.g. Record of Landing, Canadian Citizenship Card, Confirmation of Permanent Residence)",
        "MBID003": "Driver’s Licence",
        "MBID004": "Passport (e.g., Canadian or foreign)",
        "MBID005": "Ontario Photo Card",
        "MBID006": "Provincial or Territorial Identity Card",
        "MBID007": "Religious Records (e.g. Baptismal and/or Confirmation certificate on church stationary, Bible Record, etc.)",
        "MBID008": "Naturalization certificate",
        "MBID009": "Hospital record of birth",
        "MBID010": "Statement of live birth",
        "MBID011": "Confirmation by Registrar General of Notice of Registration of Birth",
        "MBID012": "Landing Record",
        "MBID013": "Marriage certificate",
        "MBID014": "Military record",
        "MBID015": "School record",
        "MBID016": "National Registration File of 1940 held by Statistics Canada",
        "MBID017": "Indigenous membership records (e.g. Indian band records, band membership cards, Huadenosaunee/Iroquois Passport, Métis Nation of Ontario (MNO) issued membership, etc.)",
        "MBID018": "Secure Certificate of Indian Status (secure status card) or Certificate of Indian Status (status card)",
        "MBID019": "Divorce certificate",
        "MBID020": "Divorce/separation agreement",
        "MBID021": "Court order/domestic contract",
        "MBID022": "Common law declaration",
        "MBID023": "Canada Child Benefit (CCB) statement/letter",
        "MBID024": "Ontario Child Benefit (OCB) statement/letter",
        "MBID025": "Certificate of Canadian Citizenship",
        "MBID026": "Canadian passport",
        "MBID027": "Confirmation of Permanent Residence",
        "MBID028": "Permanent Resident Card",
        "MBID029": "Other document that confirms status in Canada",
        "MBID030": "Canadian birth certificate",
        "MBID031": "Social Insurance Number (SIN) confirmation letter",
        "MBID032": "SIN card",
        "MBID033": "Confirmation of Permanent Residence (form IMM 5292 or IMM 5509)",
        "MBID034": "Letter issued by Immigration, Refugees and Citizenship Canada (IRCC) verifying permanent residence status",
        "MBID035": "Proof of application for permanent residence status",
        "MBID036": "Determination of Eligibility for refugee status (form IMM 1442 or IMM 5292)",
        "MBID037": "Refugee Protection Claimant Document (form IMM 1442)",
        "MBID038": "Acknowledgement of Claim and Notice to Return for Interview Form",
        "MBID039": "Temporary Resident (form IMM 1442 or IMM 1263)",
        "MBID040": "Entry for Further Examination or Admissibility Hearing Form",
        "MBID041": "Acknowledgement of Conditions Form (IMM-1262)",
        "MBID042": "Other acceptable document that confirms status in Canada such as the sponsorship undertaking or electronic verification from IRCC",
        "MBID043": "Refugee Protection Identity Document (RPID)",
        "MBID044": "Pre-Removal Risk Assessment (PRRA)",
        "MBID045": "Legal document confirming Removal Order has been stayed",
        "MBID046": "Other Document confirming your current immigration status in Canada (i.e. from Immigration, Refugees and Citizenship Canada)",
        "MBIN001": "Proof of current employment or training program",
        "MBIN002": "Employer pay statements",
        "MBIN003": "Record of employment (ROE)",
        "MBIN004": "Ontario Student Assistance Program (OSAP) Notice of Assessment/Reassessment",
        "MBIN005": "Old Age Security (OAS) statement/letter",
        "MBIN006": "Canada Pension Plan (CPP) statement/letter",
        "MBIN007": "Quebec Pension Plan (QPP) statement/letter",
        "MBIN008": "Other pension income statements",
        "MBIN009": "Canada Emergency Response Benefit (CERB) statement/letter",
        "MBIN010": "Employment Insurance Emergency Response Benefit (EI-ERB) statement/letter",
        "MBIN011": "Canada Emergency Student Benefits (CESB) statement/letter",
        "MBIN012": "Employment Insurance (EI) statements",
        "MBIN013": "Benefit income statements",
        "MBIN014": "T5 Statement of Investment Income",
        "MBIN015": "Rental income statements",
        "MBIN016": "Rental Tenancy Agreement (standard form of lease)",
        "MBIN017": "Business account statements - last 3 months",
        "MBIN018": "Business invoices and receipts",
        "MBIN019": "T4A Statement of Pension, Retirement, Annuity, and Other Income",
        "MBIN020": "T2125 Statement of Business or Professional Activities",
        "MBIN021": "T4 Statement of Remuneration Paid",
        "MBIN022": "Source of the income",
        "MBIN023": "Agreement/contract for goods or services",
        "MBIN024": "Roommate agreement",
        "MBIN025": "Rent receipts",
        "MBIN026": "Statement of assistance/benefits",
        "MBIN027": "Eligibility for assistance/benefits letter",
        "MBIN028": "Employment income",
        "MBIN029": "Self-employment income",
        "MBIN030": "Investment income",
        "MBIN031": "Expected compensation or settlement summary",
        "MBIN032": "Settlement agreement/payment",
        "MBIN033": "Minutes of Settlement and Judgement",
        "MBIN034": "Court/tribunal order or award summary",
        "MBIN035": "Gifts/allowances",
        "MBIN036": "Resettlement Assistance Program statement/letter",
        "MBIN037": "Child care statement/receipt",
        "MBIN038": "Student loan/grant/bursary/award statement/letter",
        "MBIN039": "Registered Educations Savings Plan (RESP) statement/letter",
        "MBIN040": "Loan/credit used for education statement/letter",
        "MBIN041": "Sponsorship income",
        "MBIN042": "Notice of assessment (Income tax return)",
        "MBIN043": "Tax slips (T4, T4E, T5, T5007)",
        "MBIN044": "T3 Statement of Trust Income Allocations and Designations",
        "MBIN045": "Workplace Safety and Insurance Board (WSIB) Statement of Account",
        "MBIN046": "Insurance benefit income",
        "MBME001": "Confirmation of enrolment (secondary/post-secondary institution)",
        "MBME002": "Child support agreement",
        "MBME003": "Child support order",
        "MBME004": "Child custody agreement",
        "MBME005": "Statement confirming child support eligibility",
        "MBME006": "Court order",
        "MBME007": "Spousal support order",
        "MBME008": "Private agreement",
        "MBME009": "Domestic contract",
        "MBME010": "Statement of Arrears (Family Responsibility Office)",
        "MBME011": "Verification/Proof of Enrolment statement/letter",
        "MBME012": "Confirmation of enrolment/registration (post-secondary institution)",
        "MBME013": "Course schedule/timetable",
        "MBME014": "Sponsorship Agreement and Undertaking",
        "MBME015": "Sponsorship support order",
        "MBME016": "Verification of sponsorship breakdown",
        "MBME017": "Certificate of Release",
        "MBME018": "Parole Certificate",
        "MBME019": "Proof of Conviction",
        "MBME020": "Court record/order",
        "MBME021": "Bail record/order",
        "MBME022": "Appearance notice/promise to appear",
        "MBME023": "Other proof of relationship status",
        "MBSA001": "Roommate agreement",
        "MBSA002": "Roomer/boarder agreement",
        "MBSA003": "Landlord letter",
        "MBSA004": "Utility statements",
        "MBSA005": "Mailing address agreement/confirmation",
        "MBSA006": "Admission/discharge statement/letter",
        "MBSA007": "Letter from institution administrator",
        "MBSA008": "Letter from shelter agency"
      }
    }
  },
  "benefitRequests": {
    "all": {
      "title": "Benefit requests",
      "description": "Ontario Disability Support Program (ODSP) clients can apply for diabetic supplies under the <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/912-mandatory-special#:~:text=area%20code%20required).-,Diabetic%20supplies,-Insulin' target='_blank'>Mandatory Special Necessities (MSN) Benefit</a>. Get started by clicking the <Strong>Apply for benefits</Strong> button below.",
      "applyForBenefits": "Apply for benefits",
      "table": {
        "caption": "Benefit request history",
        "subcaption": "Showing benefit requests submitted through MyBenefits over the last 24 months.",
        "empty": "There are no benefit requests to display. When you submit a benefit request, you will see it here.",
        "status": {
          "submitted": "Submitted",
          "decisionMade": "Decision made",
          "actionRequired": "Action required"
        }
      },
      "submittedErrorBlock": "You cannot request another benefit until your submitted request is processed."
    },
    "applyForBenefits": {
      "title": "Apply for benefits",
      "whoNeed": "Who is this benefit for?",
      "continue": "Continue",
      "cancel": "Cancel",
      "chooseAPerson": "Choose a person.",
      "memberAlreadySubmittedError": "You have already submitted a request for this benefit type",
      "applyForBenefitsCard": {
        "header": "Medical benefit for ",
        "subHeader": "You can apply for diabetic supplies, at this time",
        "question1": "How long will you need these supplies?",
        "shortTime": "I need these supplies for a short time",
        "permanent": "I need these supplies ongoing",
        "whenYouNoLongerNeededQuestion": "What date will the supplies no longer be needed? For example, the date you expect to have your baby, if supplies are needed for gestational diabetes.",
        "whenYouNoLongerNeededSubQuestion": "Please provide the date when you no longer need the supplies. <br>(Example: YYYY-MM-DD)",
        "selectSupply": "Select the diabetic supplies needed  ",
        "selectSupplySubText": "Select all that apply.",
        "whoPrescribed": "Who prescribed these supplies?",
        "memberHasSubmittedErrorMessage": "You cannot request another benefit until your submitted request is processed.",
        "prescriberList": [
          {
            "description": "Physician",
            "value": "ABPR13000"
          },
          {
            "description": "Physician Assistant",
            "value": "ABPR13007"
          },
          {
            "description": "Psychologist",
            "value": "ABPR13001"
          },
          {
            "description": "Physiotherapist",
            "value": "ABPR13010"
          },
          {
            "description": "Registered Nurse Extended Class",
            "value": "ABPR13003"
          },
          {
            "description": "Registered Nurse",
            "value": "ABPR13004"
          },
          {
            "description": "Occupational Therapist",
            "value": "ABPR13006"
          },
          {
            "description": "Enterostomal Therapist",
            "value": "ABPR13002"
          }
        ],
        "select": "Select",
        "selectOptionErrorMessage": "Select at least one option.",
        "dateMinMaxErrorMessage": "The date must be between $min to $max",
        "dateRequiredErrorMessage": "Enter an end date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
        "dateFormatErrorMessage": "The date must be in this format: YYYY-MM-DD. Try entering the date again.",
        "suppliesAmountErrorMessage": "Enter a quantity between 1 and 100.",
        "supplyItems": [
          {
            "name": "Alcohol wipes",
            "code": "DSSTDD0304",
            "quantityNeeded": true,
            "formControlName": "alcoholWipes"
          },
          {
            "name": "Betadine wipes",
            "code": "DSSTDD0303",
            "quantityNeeded": true,
            "formControlName": "betadineWipes"
          },
          {
            "name": "Lancets",
            "code": "DSSTDD0302",
            "quantityNeeded": true,
            "formControlName": "lancets",
            "hintTool": {
              "header": "What is a lancet?",
              "description": "A lancet is used for taking a blood sample for a blood glucose monitor."
            }
          },
          {
            "name": "Insulin syringes",
            "code": "DSSTDD0306",
            "quantityNeeded": true,
            "formControlName": "insulinSyringes",
            "hintTool": {
              "header": "What is an insulin syringe?",
              "description": "An insulin syringe is a disposable device used to measure and inject insulin."
            }
          },
          {
            "name": "Insulin pens",
            "code": "DSSTDD0305",
            "quantityNeeded": false,
            "formControlName": "insulinPens",
            "hintTool": {
              "header": "What is an insulin pen?",
              "description": "An insulin pen is an injection device that delivers preloaded insulin."
            }
          },
          {
            "name": "Needle tips",
            "code": "DSSTDD0301",
            "quantityNeeded": true,
            "formControlName": "needleTips",
            "hintTool": {
              "header": "What is an needle tip?",
              "description": "A needle tip is used for single use with an insulin pen."
            }
          },
          {
            "name": "Insulin pump batteries",
            "code": "DSSTDD0201",
            "quantityNeeded": false,
            "formControlName": "insulinPumpBatteries",
            "callout": {
              "header": "Insulin pump batteries are covered under the <a href='https://www.ontario.ca/page/assistive-devices-program' target='_blank' rel='noopener noreferrer'>Assistive Devices Program (ADP)</a>",
              "description": "<br>Contact your local <a href='https://health811.ontario.ca/static/guest/find-a-service' target='_blank' rel='noopener noreferrer'>pharmacy</a> to see if you qualify for ADP. If you received a denial letter from ADP, please attach the document below."
            }
          },
          {
            "name": "Insulin pump tubing",
            "code": "DSSTDD0202",
            "quantityNeeded": false,
            "formControlName": "insulinPumpTubing",
            "callout": {
              "header": "Insulin pump tubing are covered under the <a href='https://www.ontario.ca/page/assistive-devices-program' target='_blank' rel='noopener noreferrer'>Assistive Devices Program (ADP)</a>",
              "description": "<br>You must access the ADP grant first before submitting a benefit request. Please reach out to your local <a href='https://health811.ontario.ca/static/guest/find-a-service' target='_blank' rel='noopener noreferrer'>pharmacy</a> to see if you qualify. You may proceed with your benefit request."
            }
          },
          {
            "name": "Traditional blood glucose monitor",
            "code": "DSSTDD0101",
            "quantityNeeded": false,
            "formControlName": "traditionalBloodGlucoseMonitor",
            "callout": {
              "header": "Many traditional blood glucose monitors are covered by the Ministry of Health or Canadian Diabetes Association. Ask your local <a href='https://health811.ontario.ca/static/guest/find-a-service' target='_blank' rel='noopener noreferrer'>pharmacy</a> about coverage.",
              "description": "<br>If you need to pay for the balance of a monitor, attach the quote to this benefit request."
            }
          },
          {
            "name": "Need diabetic supplies for gestational diabetes",
            "code": null,
            "quantityNeeded": false,
            "formControlName": "suppliesForGestationalDiabetes"
          }
        ],
        "howMany1": "How many ",
        "howMany2": " do you need each day?",
        "exampleMany": "For example, 2–3 per day",
        "attachmentHeader": "Attach up to 10 documents: ",
        "attachmentRecommendation": "Upload a receipt and/or quote to <strong>help us process your request.</strong>",
        "attachmentSubHeader": "<ul><li>Each file you upload needs to be <Strong>10MB or less</Strong>.</li><li>You can upload up to <Strong>30MB</Strong> per message.</li><li>You can only upload <Strong>JPEG</Strong>, <Strong>JPG</Strong>, <Strong>PDF</Strong> or <Strong>PNG</Strong> files.</li></ul>",
        "attachDocument": "Attach document"
      }
    },
    "detailPage": {
      "title": "Benefit requests status",
      "member": "Member: ",
      "benefit": "Benefit: ",
      "caseNumber": "Case number: ",
      "backToBenefitRequests": "Back to benefit requests",
      "decisionMade": {
        "accordionTitle": "Benefit progress",
        "submitted": "Submitted",
        "decisionMade": "Decision made",
        "reviewed": "Reviewed",
        "prescribedBy": "Prescribed by",
        "attachment": "Attachment(s)",
        "description1": "Your benefit request was processed.  You will receive an email notification when your decision letter is available in the ",
        "description2": "letters",
        "description3": " section of your account.",
        "hintTitle": "If you don’t agree with the decision",
        "hintText1": "You can ask us to review it. This is called an internal review. Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
        "hintText2": "letters",
        "hintText3": " section of your account. Contact us if you have questions about your application."
      },
      "submitted": {
        "accordionTitle": "Benefit progress",
        "submitted": "Submitted",
        "subHeader1": "Your benefit request was successfully submitted on ",
        "subHeader2": " and will be assigned for review shortly. You will receive an email notification as your benefit request progresses.",
        "prescribedBy": "Prescribed by",
        "attachment": "Attachment(s)",
        "review": "Review",
        "decisionPending": "Decision pending"
      },
      "actionRequired": {
        "accordionTitle": "Benefit progress",
        "submitted": "Submitted",
        "actionRequired": "Document(s) required",
        "reviewed": "Reviewed",
        "continue": "Continue",
        "prescribedBy": "Prescribed by",
        "physician": "Physician",
        "attachment": "Attachment(s)",
        "descFragments": {
          "both": [
            {
              "text": "Please attach below:<br>1. A completed "
            },
            {
              "text": "Mandatory Special Necessities (MSN) Form",
              "link": "https://forms.mgcs.gov.on.ca/en/dataset/on00646",
              "external": true
            },
            {
              "text": ", filled out by a healthcare professional<br>2. A quote from a vendor of your choice<br><br>We sent you an email about this requirement. The deadline to attach your documents is <b>90 days after the date this email was sent to you.</b> If we do not receive your documents by the deadline, your benefit request will be <b>closed.</b> Please "
            },
            {
              "text": "message your caseworker",
              "link": "/dashboard/communications/messaging/inbox"
            },
            {
              "text": " if you need an extension."
            }
          ],
          "formOnly": [
            {
              "text": "• Please have a health care professional complete an "
            },
            {
              "text": "MSN Benefit Request Form",
              "link": "https://forms.mgcs.gov.on.ca/en/dataset/on00646",
              "external": true
            },
            {
              "text": " and attach it below.<br>• We sent you an email about this requirement. The deadline to submit a quote is <b>90 days after the date this email was sent to you.</b><br>• If we do not receive your completed form by the deadline, your benefit request will be closed. Please "
            },
            {
              "text": "message your caseworker",
              "link": "/dashboard/communications/messaging/inbox"
            },
            {
              "text": " if you need an extension."
            }
          ],
          "quoteOnly": [
            {
              "text": "• We sent you an email about this requirement. The deadline to submit a quote is <b>90 days after the date this email was sent to you.</b><br>• Please submit a quote from a vendor of your choice and attach it below.<br>• If we do not receive your quote by the deadline, your benefit request will be closed. Please "
            },
            {
              "text": "message your caseworker",
              "link": "/dashboard/communications/messaging/inbox"
            },
            {
              "text": " if you need an extension."
            }
          ]
        },
        "attachDocumentTitle1": "Attach a MSN benefit request form(s) and quote: ",
        "attachDocumentTitle2": "Attach a MSN benefit request form(s): ",
        "attachDocumentTitle3": "Attach a MSN benefit request quote(s): ",
        "bannerTitle": "Action required",
        "bannerOnlyQuote": "Send us a <Strong>quote</Strong> for your supplies to continue your request.",
        "bannerOnlyForm": "Send us a <a href='https://forms.mgcs.gov.on.ca/en/dataset/on00646' target='_blank'>MSN Benefit Request Form</a> that has been completed by a health care professional.",
        "bannerQuoteAndForm": "Send us a <a href='https://forms.mgcs.gov.on.ca/en/dataset/on00646' target='_blank'>MSN Benefit Request Form</a> that has been completed by a health care professional and a <Strong>quote</Strong> for your supplies.",
        "attachDocumentSubTitle1": "<ul><li>You can download the <a href=\"https://forms.mgcs.gov.on.ca/en/dataset/on00646\" target=\"_blank\" rel=\"noopener noreferrer\">MSN Benefit Request form</a> using this link. Upload your completed form and quote.</li><li>Each file you upload needs to be <b>10MB or less.</b></li><li>You can upload up to <b>30MB</b> per message.</li><li>You can only upload <b>JPEG, JPG, PDF</b> or <b>PNG</b> files.</li></ul>",
        "attachDocumentSubTitle2": "<ul><li>You can download the <a href=\"https://forms.mgcs.gov.on.ca/en/dataset/on00646\" target=\"_blank\" rel=\"noopener noreferrer\">MSN Benefit Request form</a> using this link. Upload a complete benefit form.</li><li>Each file you upload needs to be <b>10MB or less.</b></li><li>You can upload up to <b>30MB</b> per message.</li><li>You can only upload <b>JPEG, JPG, PDF</b> or <b>PNG</b> files.</li></ul>",
        "attachDocumentSubTitle3": "<ul><li>Upload your quote.</li><li>Each file you upload needs to be <b>10MB or less.</b></li><li>You can upload up to <b>30MB</b> per message.</li><li>You can only upload <b>JPEG, JPG, PDF</b> or <b>PNG</b> files.</li></ul>"
      }
    },
    "review": {
      "title": "Benefit request review",
      "description": "I confirm that this member has been diagnosed with a medical condition and needs the items requested",
      "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
      "member": "Member",
      "benefit": "Benefit",
      "diabeticSupplies": "Diabetic supplies",
      "prescribedBy": "Prescribed by",
      "attachment": "Attachment(s)",
      "caseNumber": "Case number",
      "case": "Pending",
      "submit": "Submit",
      "cancel": "Edit"
    },
    "success": {
      "mainHeading": "Benefit request details",
      "title": "Success",
      "message": "Your benefit request has been submitted.<br><br><Strong>Next steps:</Strong><ul><li>Check your email for any notifications about your request.</li><li>We might ask you to complete a Mandatory Special Necessities (MSN) Form.</li><li>Keep any documents you submitted as we may ask for them later.</li></ul>",
      "messageAction": "Your benefit request has been submitted.<br><br><Strong>Next steps:</Strong><ul><li>Check your email for any notifications about your request.</li><li>Keep any documents you submitted as we may ask for them later.</li></ul>",
      "submit": "Apply for benefits",
      "cancel": "Back to benefit requests",
      "member": "Member",
      "benefit": "Benefit",
      "diabeticSupplies": "Diabetic supplies",
      "caseNumber": "Case number",
      "case": "Pending",
      "status": "Status",
      "submitted": "Submitted",
      "dateSubmitted": "Date submitted",
      "prescribedBy": "Prescribed by",
      "attachment": "Attachment(s)",
      "back": "Back to benefit requests"
    },
    "status": {
      "pending": "Pending"
    },
    "supplyCategory": {
      "ABBN13109": "Diabetic supplies",
      "ABBT13000": "Manatory ODSP",
      "ABDSCAT001": "Diabetic supplies",
      "ABDSCAT003": "Diabetic supplies",
      "ABDSCAT004": "Diabetic supplies"
    },
    "supplyItems": {
      "DSSTDD0304": "Alcohol wipes",
      "DSSTDD0303": "Betadine wipes",
      "DSSTDD0302": "Lancets",
      "DSSTDD0306": "Insulin syringes",
      "DSSTDD0305": "Insulin pens",
      "DSSTDD0301": "Needle tips",
      "DSSTDD0201": "Insulin pump batteries",
      "DSSTDD0202": "Insulin pump tubing",
      "DSSTDD0101": "Traditional blood glucose monitor"
    },
    "frequency": {
      "daily": "Daily",
      "monthly": "Monthly",
      "na": "N/A"
    },
    "frequencyMap": {
      "ABDSF13000": "Daily",
      "ABDSF13002": "Monthly"
    }
  },
  "reports": {
    "dash": {
      "title": "Reporting",
      "links": [
        {
          "title": "Income",
          "url": "/reports/income",
          "src": "/assets/images/dashboard/start/income_icon.svg",
          "description": "Report income from a job or training program"
        },
        {
          "title": "Declarations",
          "url": "/declaration",
          "src": "/assets/images/dashboard/start/declaration.svg",
          "description": "View submitted or missed declarations"
        },
        {
          "title": "Expenses",
          "url": "/reports/expenses",
          "src": "/assets/images/report/dash/mybenefits-expenses-icon.svg",
          "description": "Manage housing expenses such as rent, mortgage and utility bills"
        },
        {
          "title": "Employment",
          "url": "/employment/all",
          "src": "/assets/images/report/dash/employment.svg",
          "description": "Report changes in your employment status"
        }
      ]
    },
    "expenses": {
      "title": "Expenses",
      "links": [
        {
          "title": "Housing expenses",
          "url": "/reports/housing/all",
          "src": "/assets/images/report/dash/housing_icon.svg",
          "description": "Manage housing expenses such as rent or mortgage"
        },
        {
          "title": "Utility expenses",
          "url": "/reports/utility/all",
          "src": "/assets/images/report/dash/utility-expenses.svg",
          "description": "Manage utility expenses such as electricity or gas"
        }
      ]
    },
    "income": {
      "all": {
        "title": "Income",
        "subtitle": "Report your income",
        "info1": "You can only report income from a job or training program right now. If you need to report other types of income, please ",
        "info2": "message your caseworker",
        "info3": ".",
        "next": "Your next report is due: %1",
        "history": "Reporting history",
        "submit": "Report your income",
        "table": {
          "title": "Income reporting history table",
          "click": "Go to income reporting details for this row",
          "empty": "No history yet. Once you report income from a job or training program you will see it here."
        },
        "links": [
          {
            "title": "Income",
            "url": "/reports/income"
          },
          {
            "title": "Expense",
            "url": "/reports/expense"
          }
        ],
        "tabs": {
          "title": "Reporting navigation"
        }
      },
      "one": {
        "title": "Income report details"
      },
      "complete": {
        "title": "Success!",
        "message": "Your income report has been submitted. Please keep any documents as we may ask for them at a later date.",
        "submit": "Report additional income",
        "cancel": "Back to income"
      },
      "confirm": {
        "title": "Review your employment or training income report",
        "description": "I confirm that the information below is correct",
        "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
        "cancel": "Edit",
        "submit": "Submit"
      },
      "edit": {
        "title": "Report employment or training income",
        "description": "All fields are mandatory unless marked optional.",
        "date": {
          "label": "Pay date (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "hintText": "Select the date you were paid.",
          "error": {
            "matDatepickerMin": "You can report income from the past 2 years. To report income beyond these dates, please contact your caseworker.",
            "matDatepickerMax": "Your pay date must be a date in the past. Enter another date.",
            "required": "Enter a pay date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "pattern": "The date must be in this format: YYYY-MM-DD. Try entering the date again."
          }
        },
        "file": {
          "label1": "Upload a supporting document",
          "label2": "<ul><li>Each file you upload needs to be <strong>10MB or less</strong>.</li><li>You can only upload <strong>JPEG, JPG, PDF</strong> or <strong>PNG</strong> files.</li></ul>",
          "paperclipIconLabel": "Choose a file to upload",
          "deleteLabel": "Delete",
          "previewLabel": "Preview",
          "deleteTitle": "Remove file",
          "previewTitle": "Preview file",
          "hintTitle": "Why upload a file?",
          "hintText": "You can upload a file to show proof of your income. If you aren't sure if you need to show proof, ",
          "hintLinkLabel": "message your caseworker."
        },
        "employmentId": {
          "label": "Employer or training program",
          "hintText": {
            "text1": "If you do not see your employer or training program, ",
            "text2": ". Once added, you will be able to select it from the list below."
          },
          "hintLinkLabel": "add a new job or training program",
          "error": {
            "required": "Choose an employer or training program."
          }
        },
        "memberId": {
          "label": "Member",
          "error": {
            "required": "Choose a person."
          }
        },
        "childSupportAmount": {
          "label": "Do you have deductions from your pay for child or spousal support?",
          "hintTitle": "What does this mean?",
          "hintText": "Courts may order employers to deduct money from your pay if you owe money for child or spousal support.",
          "error": {
            "min": "The amount cannot be negative. Try entering the amount again.",
            "pattern": "The amount you enter must be a number. Try entering the amount again.",
            "required": "Enter an amount."
          },
          "options": {
            "true": "Yes",
            "false": "No"
          }
        },
        "garnishmentAmount": {
          "label": "Are your wages being garnished?",
          "hintTitle": "What is wage garnishment?",
          "hintText": "Courts may order employers to deduct money to repay a debt. This is called a \"wage garnishment.\"",
          "error": {
            "min": "The amount cannot be negative. Try entering the amount again.",
            "pattern": "The amount you enter must be a number. Try entering the amount again.",
            "required": "Enter an amount."
          },
          "options": {
            "true": "Yes",
            "false": "No"
          }
        },
        "grossAmount": {
          "label": "Gross pay",
          "description": "For example: 123.45",
          "hintTitle": "What does this mean?",
          "hintText": "Gross pay is the amount you were paid before deductions. Some examples of deductions are income tax, Employment Insurance (EI) and Canada Pension Plan (CPP).",
          "error": {
            "min": "The amount cannot be negative. Try entering the amount again.",
            "pattern": "The amount you enter must be a number. Try entering the amount again.",
            "required": "Enter an amount."
          }
        },
        "netAmount": {
          "label": "Net pay",
          "hintTitle": "What is net pay?",
          "hintText": "Net pay is the amount you get paid after all deductions, such as income tax, EI, and CPP. If there are no deductions, enter the same amount as your gross pay.",
          "error": {
            "max": "The amount you take home (net pay) cannot be more than the amount you earned before deductions (gross).",
            "min": "The amount cannot be negative. Try entering the amount again.",
            "pattern": "The amount you enter must be a number. Try entering the amount again.",
            "required": "Enter an amount."
          }
        },
        "cancel": "Cancel",
        "submit": "Continue"
      }
    },
    "housing": {
      "all": {
        "title": "Housing expenses",
        "subtitle": "Current expenses",
        "expansionHeader": "Expense history",
        "expansionDescription": "Showing expenses you reported in the last 12 months.",
        "submit": "Add housing expense",
        "bothTablesEmpty": "You currently have no expenses on file.",
        "currentTable": {
          "title": "Current expense table",
          "click": "Actions",
          "update": "Update",
          "remove": "Remove",
          "view": "View",
          "empty": "You have no current expenses on file."
        },
        "historyTable": {
          "title": "Expense reporting history table",
          "click": "Go to expense details for this row",
          "empty": "You have no expense history at this time."
        },
        "links": [
          {
            "title": "Income",
            "url": "/reports/income"
          },
          {
            "title": "Expense",
            "url": "/reports/expense"
          }
        ],
        "tabs": {
          "title": "Reporting navigation"
        }
      },
      "one": {
        "title": "Expense details",
        "subtitle": "Expense",
        "backToHousing": "Back to housing",
        "update": "Update"
      },
      "complete": {
        "title": "Success!",
        "messageTitle": "This expense is now submitted.",
        "messageBody": "Please keep any documents as we may ask for them later. If this expense is being paid directly to your housing provider, please contact your caseworker so that your payment details can be updated.",
        "submit": "Report address change",
        "cancel": "Back to housing"
      },
      "confirm": {
        "title": "Review",
        "missingFile": "Please send proof of this expense to your caseworker within the next 30 days.",
        "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
        "cancel": "Edit",
        "submit": "Submit"
      },
      "remove": {
        "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
        "complete": {
          "title": "Success",
          "submit": "Back to housing"
        },
        "title": "Remove expense",
        "endDate": {
          "label": "End date (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "error": {
            "matDatepickerMin": "You can report an expense change from the past 30 days or the next 30 days. To report an expense change beyond these dates, please contact your caseworker.",
            "matDatepickerMax": "You can report an expense change from the past 30 days or the next 30 days. To report an expense change beyond these dates, please contact your caseworker.",
            "required": "Enter an end date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "pattern": "The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "earliestEndDate": " is the earliest end date you can enter."
          }
        },
        "cancel": "Cancel",
        "submit": "Submit"
      },
      "edit": {
        "titleNew": "New housing expense",
        "titleUpdate": "Update housing expense",
        "provider": {
          "label": "Select which housing expense you would like to add",
          "newProviderInputLabel": "housing provider",
          "hintText": "You can update your last report or, report a new expense that you have not reported before.",
          "error": {
            "required": "Enter who this expense is paid to.",
            "pattern": "The paid to field can only contain letters, numbers, dashes (-) or apostrophes ('). Try entering paid to again.",
            "maxLength": "This field must be less than 55 characters. Try entering this again.",
            "blocked": "You have already submitted an expense of this type.",
            "removed": "Your request to modify an expense of this type is currently being processed. If you require immediate assistance contact your caseworker."
          }
        },
        "heating": {
          "labelNaturalGas": "Is natural gas the main source of heat in your home?",
          "labelElectricity": "Is electricity the main source of heat in your home?",
          "error": {
            "required": "You must specify if this is your primary heating source."
          },
          "options": {
            "true": "Yes",
            "false": "No"
          }
        },
        "amount": {
          "label": "Monthly amount",
          "hintTitle": "How to calculate your monthly amount average",
          "hintText": "Enter the average monthly amount based on your most recent bills, including tax. If the average amount changes in the future, you can always update your expenses at that time. You do not need to report your expenses every month.",
          "error": {
            "min": "The amount cannot be negative. Try entering the amount again.",
            "pattern": "The amount can only contain one \".\" and numbers. Try entering the amount again.",
            "patternScreenReader": "The amount can only contain one period and numbers. Try entering the amount again.",
            "required": "Enter an amount."
          }
        },
        "frequency": {
          "label": "Frequency",
          "hintText": "This is how often you will be paying this expense. Select an option from the list provided.",
          "error": {
            "required": "Choose a frequency."
          }
        },
        "startDate": {
          "label": "Start date (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "hintText": "This is the date your expense took effect.",
          "updateExpenseHintText": "Enter the date of when your expense changed.",
          "error": {
            "matDatepickerMin": "You can report an expense change from the past 30 days or the next 30 days. To report an expense change beyond these dates, please contact your caseworker.",
            "matDatepickerMax": "You can report an expense change from the past 30 days or the next 30 days. To report an expense change beyond these dates, please contact your caseworker.",
            "required": "Enter a start date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "pattern": "The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "earliestStartDate": " is the earliest start date you can enter."
          }
        },
        "file": {
          "label1": "Upload a supporting document ",
          "label2": "<ul><li>Each file you upload needs to be <b>10MB or less</b>.</li><li>You can only upload <b>JPEG, JPG, PDF</b> or <b>PNG</b> files.</li></ul>",
          "paperclipIconLabel": "Choose a file to upload",
          "deleteLabel": "Delete",
          "previewLabel": "Preview",
          "deleteTitle": "Remove file",
          "previewTitle": "Preview file",
          "hintTitle": "Why upload a file? ",
          "hintText": {
            "text1": "You can upload a file to show proof of your housing expense. If you aren't sure if you need to show proof, ",
            "text2": "message your caseworker"
          }
        },
        "cancel": "Cancel",
        "submit": "Continue"
      }
    },
    "utility": {
      "all": {
        "title": "Utility expenses",
        "subtitle": "Current expenses",
        "description": "Your ongoing expenses listed below",
        "expansionHeader": "Expense history",
        "expansionDescription": "Showing expenses you reported in the last 12 months.",
        "submit": "Add utility expense",
        "bothTablesEmpty": "You currently have no expenses on file.",
        "currentTable": {
          "title": "Current expense table",
          "click": "Actions",
          "update": "Update",
          "remove": "Remove",
          "view": "View",
          "empty": "You have no current expenses on file."
        },
        "historyTable": {
          "title": "Expense reporting history table",
          "click": "Go to expense details for this row",
          "empty": "You have no expense history at this time."
        },
        "links": [
          {
            "title": "Income",
            "url": "/reports/income"
          },
          {
            "title": "Expense",
            "url": "/reports/expense"
          }
        ],
        "tabs": {
          "title": "Reporting navigation"
        }
      },
      "one": {
        "title": "Expense details",
        "subtitle": "Expense",
        "backToUtilities": "Back to utilities",
        "update": "Update"
      },
      "complete": {
        "title": "Success!",
        "messageTitle": "This expense is now submitted",
        "messageBody": "Please keep any documents as we may ask for them later. If this expense is being paid directly to your utility provider, please contact your caseworker so that your payment details can be updated.",
        "submit": "Report address change",
        "cancel": "Back to utilities"
      },
      "confirm": {
        "title": "Review",
        "missingFile": "Please send proof of this expense to your caseworker within the next 30 days.",
        "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
        "cancel": "Edit",
        "submit": "Submit"
      },
      "remove": {
        "complete": {
          "title": "Success",
          "submit": "Back to utilities"
        },
        "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
        "title": "Remove expense",
        "endDate": {
          "label": "End date (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "error": {
            "matDatepickerMin": "You can report an expense change from the past 30 days or the next 30 days. To report an expense change beyond these dates, please contact your caseworker.",
            "matDatepickerMax": "You can report an expense change from the past 30 days or the next 30 days. To report an expense change beyond these dates, please contact your caseworker.",
            "required": "Enter an end date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "pattern": "The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "earliestEndDate": " is the earliest end date you can enter."
          }
        },
        "cancel": "Cancel",
        "submit": "Submit"
      },
      "edit": {
        "titleNew": "New utility expense",
        "titleUpdate": "Update expense",
        "provider": {
          "label": "Select which utility expense you would like to add",
          "newProviderInputLabel": "Utility provider",
          "newProviderHintText": "Enter the name of the company that you pay for this utility.",
          "hintText": "You can update your last report or, report a new expense that you have not reported before.",
          "error": {
            "required": "Enter who this expense is paid to.",
            "pattern": "The paid to field can only contain letters, numbers, dashes (-) or apostrophes ('). Try entering paid to again.",
            "maxLength": "This field must be less than 55 characters. Try entering this again.",
            "blocked": "You have already submitted an expense of this type.",
            "removed": "Your request to modify an expense of this type is currently being processed. If you require immediate assistance contact your caseworker."
          }
        },
        "heating": {
          "labelNaturalGas": "Is natural gas the main source of heat in your home?",
          "labelElectricity": "Is electricity the main source of heat in your home?",
          "error": {
            "required": "Select 'Yes' or 'No' to indicate if this is your primary heating source."
          },
          "options": {
            "true": "Yes",
            "false": "No"
          }
        },
        "amount": {
          "label": "Monthly amount",
          "hintTitle": "How to calculate your monthly amount average",
          "hintText": "Enter the average monthly amount based on your most recent bills, including tax. If the average amount changes in the future, you can always update your expenses at that time. You do not need to report your expenses every month.",
          "error": {
            "min": "The amount cannot be negative. Try entering the amount again.",
            "pattern": "The amount can only contain one \".\" and numbers. Try entering the amount again.",
            "patternScreenReader": "The amount can only contain one period and numbers. Try entering the amount again.",
            "required": "Enter an amount."
          }
        },
        "frequency": {
          "label": "Frequency",
          "hintText": "This is how often you will be paying this expense. Select an option from the list provided.",
          "error": {
            "required": "Choose a frequency."
          }
        },
        "startDate": {
          "label": "Start date (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "hintText": "This is the date your expense took effect.",
          "updateExpenseHintText": "Enter the date of when your expense changed.",
          "error": {
            "matDatepickerMin": "You can report a utility expense change from the past 30 days or the next 30 days. To report a utility expense change beyond these dates, please ",
            "matDatepickerMinAnchorText": "message your caseworker.",
            "matDatepickerMax": "You can report a utility expense change from the past 30 days or the next 30 days. To report a utility expense change beyond these dates, please ",
            "matDatepickerMaxAnchorText": "message your caseworker",
            "required": "Enter a start date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "pattern": "The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "earliestStartDate": " is the earliest start date you can enter."
          }
        },
        "file": {
          "label1": "Recent bill(s)",
          "labelScreenReader": "Recent bills",
          "label2": "<ul><li>Each file you upload needs to be <strong>10MB or less.</strong></li><li>You can only upload <strong>JPEG, JPG, PDF</strong> or <strong>PNG</strong> files.</li></ul>",
          "paperclipIconLabel": "Choose a file to upload",
          "deleteLabel": "Delete",
          "previewLabel": "Preview",
          "deleteTitle": "Remove file",
          "previewTitle": "Preview file",
          "hintTitle": "Why upload recent bill(s)?",
          "hintText": "Provide proof of your expense by uploading your recent bill(s) (up to three documents). If you do not upload documents now, you have 30 days to send your caseworker proof of your expense."
        },
        "cancel": "Cancel",
        "submit": "Continue"
      }
    }
  },
  "signup": {
    "emailMismatch": {
      "title": "Verify your email"
    }
  },
  "SADA": {
    "revokedBanner": {
      "title": {
        "start": "Your application started on ",
        "end": " has been removed"
      },
      "body": "You can now view another application in your account.",
      "bodyOW": "You can now view your Ontario Works case information in your account.",
      "bodyODSP": "You can now view your ODSP case information in your account."
    },
    "pending": {
      "alert": {
        "title": {
          "start": "Your application is ",
          "end": "% complete"
        },
        "details": {
          "start": "Your application created on ",
          "middle": " will expire in ",
          "endMultiple": " days.",
          "endSingular": " day."
        }
      },
      "header": "Welcome",
      "resumeButton": "Continue",
      "startNewButton": "Start a new application",
      "expanderTitle": "Have you already applied or started getting benefits? Find out how to view another application or active case in MyBenefits.",
      "expanderContent": [
        {
          "type": "internalLink",
          "text": "Confirm your identity",
          "url": "{{ validateUrl }}"
        },
        {
          "type": "text",
          "text": " to view another application or your Ontario Works / Ontario Disability Support Program (ODSP) case information in MyBenefits. If successful, your application started on <strong>{{ date }}</strong> will be removed from your account."
        }
      ],
      "dialog": {
        "message": "Are you sure you want to start a new application? If you start a new application your other application will be deleted.",
        "yes": "Cancel",
        "no": "Start a new application"
      }
    },
    "expired": {
      "alert": {
        "title": "Your application is expired",
        "details": {
          "start": "Your application created on ",
          "end": " was not completed within 30 days."
        }
      }
    },
    "hybridViewBanner": {
      "inProgress": {
        "title": {
          "start": "Your application is ",
          "end": "% complete"
        },
        "details": {
          "start": "Your application created on ",
          "end": " will expire in 30 days. Access the Applications feature to manage your in progress application"
        }
      },
      "completed": {
        "title": "You have access to messaging and letters",
        "details": "Your recent application has been submitted. You can now send and receive messages and view letters. If you need to update your address, you’ll be able to do that once a caseworker is assigned to your file."
      },
      "expired": {
        "details1": "Your application created on ",
        "details2": " was not completed within 30 days. Access the Applications features to manage your expired application.",
        "title": "Your application is expired"
      }
    },
    "samsDashboard": {
      "pending": {
        "alert": {
          "title": "Important",
          "details": "Your application has been submitted. Online messaging, address change and letters will be available when your application is assigned to your caseworker."
        }
      },
      "withdrawn": {
        "alert": {
          "title": "Application withdrawn",
          "details": "Your MyBenefits account will be active for 24 months."
        }
      },
      "limited": {
        "alert": {
          "title": "Services temporarily unavailable",
          "details": "We're sorry, Messaging and My Profile are currently unavailable. Please check back later."
        }
      },
      "denied": {
        "alert": {
          "title": "Application closed",
          "details": "Your MyBenefits account will be active for 24 months."
        }
      },
      "profile": {
        "emailHintText": "Please contact us Toll-free: <a href='tel:+1-888-999-1142' target='_blank'>1-888-999-1142</a> or Toll-free TTY: <a href='tel:+1-800-387-5559' target='_blank'>1-800-387-5559</a>, our call centres are open Monday to Friday 8:30 a.m. to 5:00 p.m. (ET). To change the email you use to login,",
        "phone-edit": {
          "title": "Edit phone number",
          "description": "<p>Please provide the best number to call you.</p>"
        },
        "address": {
          "error": {
            "matDatepickerMin": "You can report an address change starting today and for the next 30 days.",
            "matDatepickerMax": "You can report an address change starting today and for the next 30 days."
          }
        },
        "referencesNumber": "Application Reference Number:",
        "memberId": "Member ID:"
      },
      "links": [
        {
          "rank": "80",
          "name": "profile",
          "title": "My profile",
          "url": "./profile",
          "dashboard": {
            "description": "Update contact information and communications preference",
            "icon": "/assets/images/dashboard/start/profile.svg"
          }
        },
        {
          "rank": "112",
          "name": "applications",
          "title": "Applications",
          "url": "/applications",
          "dashboard": {
            "description": "View pending and processed Ontario Works and ODSP applications",
            "icon": "/assets/images/dashboard/start/my-applications.svg"
          }
        },
        {
          "rank": "115",
          "name": "communications",
          "title": "Communications",
          "url": "/dashboard/communications",
          "dashboard": {
            "description": "Send messages, view, and download letters",
            "icon": "/assets/images/dashboard/start/communications_icon.svg",
            "unread": "New",
            "actionRequired": "Action required"
          }
        },
        {
          "rank": "120",
          "name": "documentRequest",
          "title": "Document requests",
          "url": "/documentRequests/members",
          "dashboard": {
            "description": "Submit documents requested",
            "icon": "/assets/images/dashboard/start/document_request_icon.svg",
            "actionRequired": "Action required"
          }
        }
      ]
    }
  },
  "auth": {
    "dialog": {
      "message": "Are you still here? You have 1 minute before we end your session automatically.",
      "yes": "Continue",
      "no": "Log out"
    },
    "sadaWarningDialog": {
      "title": "Session will expire",
      "message": "You will be logged out in 5 minutes if you do not make a selection.",
      "button": "Close"
    },
    "sadaDialog": {
      "title": "Your session has expired",
      "message": "We ended your session automatically to protect your information.",
      "button": "Close"
    },
    "enroll": {
      "complete": {
        "title": "Confirm your identity (2 of 2)",
        "description": "We now require you to verify your date of birth.",
        "dob": {
          "label": "Date of birth (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "error": {
            "matDatepickerMin": "Enter your date of birth. Your date of birth must be in the following format: YYYY-MM-DD.",
            "matDatepickerMax": "Enter your date of birth. Your date of birth must be in the following format: YYYY-MM-DD.",
            "required": "Enter your date of birth. Your date of birth must be in the following format: YYYY-MM-DD.",
            "pattern": "Your date of birth must be in the following format: YYYY-MM-DD."
          }
        },
        "support": {
          "message": "Need assistance? Please call your case worker.",
          "office": {
            "url": "http://www.officelocator.mcss.gov.on.ca/",
            "title": "Find your office."
          }
        },
        "submit": "Next"
      },
      "confirm": {
        "title": "Confirm your identity",
        "description": "You are: ",
        "radioLabelMember": "A <b>member</b> (you are currently receiving social assistance payments)",
        "radioLabelTrustee": "A <b>trustee</b> (you are legally appointed to act on behalf of a member)",
        "radioLabelApplicant": "An <b>applicant</b> (you started or completed a social assistance application, but you’re not receiving social assistance payments yet)",
        "successTitle": "Success - Confirm your identity",
        "idNumberTitle": "Your ID Number",
        "idNumberDescription": "Use your member ID if you know it, otherwise use your social assistance application number.",
        "or": "Or",
        "memberId": {
          "label": "Your member ID",
          "hintTitle": "How to find your member ID",
          "hintText": "This is your 9-digit identification number, which can be found on all letters you receive about your case or on your monthly statement.",
          "error": {
            "required": "Enter your Member ID."
          }
        },
        "trusteeId": {
          "label": "What is your trustee identification number?",
          "hintTitle": "Can’t find your trustee identification number?",
          "hintText": "This is your unique identification number as a trustee user (it is not the recipient’s Member identification number).  You can get your number by <a href='http://www.officelocator.mcss.gov.on.ca/' target='_blank'>contacting the member’s social assistance office<i class='fa fa-external-link externalLinkIcon' aria-hidden='true'></i></a>.",
          "error": {
            "required": "Enter your trustee identification number."
          }
        },
        "sadaRefId": {
          "label": "Your social assistance application number",
          "hintTitle": "How to find your social assistance application number",
          "hintText": "You can find your application number in the email you received from <a href= 'mailto: sa.applications@ontario.ca'>sa.applications@ontario.ca</a> when you started your social assistance application. You may also see this called your temporary application number or your application reference number.",
          "error": {
            "required": "Your social assistance application number needs to be 16 characters (including 'SA').",
            "mask": "Your social assistance application number needs to be 16 characters (including 'SA')."
          }
        },
        "emailAddress": {
          "label": "Your email address on file",
          "hintTitle": "Not sure which email address?",
          "hintText": "Use the email address already on file for your case. <a href='http://www.officelocator.mcss.gov.on.ca/' target='_blank'>Contact your office<i class='fa fa-external-link externalLinkIcon' aria-hidden='true'></i></a> if you need to update your email address.",
          "error": {
            "required": "Enter the email address on file with your caseworker.",
            "pattern": "Your email must be in this format: username@example.com. Please do not include spaces before or after your email address."
          }
        },
        "emailAddressTrustee": {
          "label": "What email address is on your trustee profile?",
          "hintTitle": "Not sure which email address?",
          "hintText": "Enter the email address you provided for your trustee profile. <a href='http://www.officelocator.mcss.gov.on.ca/' target='_blank'>Contact the member’s social assistance office<i class='fa fa-external-link externalLinkIcon' aria-hidden='true'></i></a> if you need to update your email address.",
          "error": {
            "required": "Enter the email address on file with your caseworker.",
            "pattern": "Your email must be in this format: username@example.com. Please do not include spaces before or after your email address."
          }
        },
        "acceptTerms": {
          "message": "I have read and agree to the MyBenefits",
          "messageEnd": "",
          "link": {
            "url": "/statics/terms",
            "title": "Terms of use"
          },
          "error": {
            "required": "You must agree to the Terms of use to continue."
          }
        },
        "supportMember": {
          "message": "Need assistance? Please call our toll-free phone line at <a href='tel:+18889996130'>+1 888-999-6130</a>.",
          "office": {
            "url": "http://www.officelocator.mcss.gov.on.ca/",
            "title": "Find your office."
          }
        },
        "supportTrustee": {
          "message": "Need assistance? Please",
          "office": {
            "url": "http://www.officelocator.mcss.gov.on.ca/",
            "title": " contact the member’s social assistance office."
          }
        },
        "supportApplicant": {
          "message": "Need assistance? Please call our toll-free phone line at <a href='tel:+18889996130'>+1 888-999-6130</a>.",
          "office": {
            "url": "http://www.officelocator.mcss.gov.on.ca/",
            "title": "Find your office."
          }
        },
        "submit": "Confirm identity"
      },
      "redirect": {
        "title": "Set up your username and password",
        "trademark": {
          "url": "/assets/images/redirect/securekeyconcierge.svg",
          "alt": "SecureKey Concierge logo"
        },
        "explanation": {
          "description": "SecureKey Concierge offers a secure and convenient way to sign in to government services. Sign in using the same username and password that you use for your online bank.",
          "bullet1": "<strong>It's faster and easier to sign in</strong> using a username and password you already know and use.",
          "bullet2": "<strong>The government won't see any of your banking information</strong> (e.g. financial information, passwords).",
          "bullet3": "<strong>Your bank won't know which government service you're using.</strong>"
        },
        "link": "Sign in with your bank"
      }
    },
    "login": {
      "title": "MyBenefits",
      "content1": "Continue an <strong>Ontario Works</strong> or <strong>Ontario Disability Support Program</strong> application, report changes or get information about your social assistance case.",
      "content2": "This service is available to applicants, members and trustees. This means you are:",
      "content3": "<ul><li>An <b>applicant</b> (you started or completed a social assistance application, but you’re not receiving social assistance payments yet)</li></ul> <ul><li>A <b>member</b> (you are currently receiving social assistance payments)</li></ul> <ul><li>A <b>trustee</b> (you are legally appointed to act on behalf of a member)</li></ul>",
      "content4": "All applicants, members and trustees must have an email address on file with us.",
      "content6": "Having trouble signing in or registering? <a href=\"/statics/help\"><u>See our Help page</u></a>",
      "computer": {
        "image": "./assets/images/auth/login/computer.png",
        "description": "Sample image of how MyBenefits looks on a desktop computer and a smartphone"
      },
      "ps": {
        "message": "Sign-in taking too long?",
        "linkText": "Clear your cache"
      },
      "submit": "Sign in or create an account"
    },
    "logout": {
      "message": "Log out taking too long?",
      "linkText": "Force logout",
      "loggingOut": "Logging Out..."
    }
  },
  "dashboard": {
    "start": {
      "title": "Home",
      "hybridViewBanner": {
        "title": {
          "start": "Your application is ",
          "end": "% complete"
        },
        "details": {
          "start": "Your application created on ",
          "middle": " will expire in ",
          "endMultiple": " days. Access the Applications feature to manage your in progress application.",
          "endSingular": " day. Access the Applications feature to manage your in progress application."
        },
        "pendingAlert": {
          "title": "You have access to messaging and letters",
          "details": "Your recent application has been submitted. You can now send and receive messages and view letters. If you need to update your address, you’ll be able to do that once a caseworker is assigned to your file."
        },
        "expiredApplicationAlert": {
          "title": "Your application is expired",
          "details1": "Your application created on ",
          "details2": " was not completed within 30 days. Access the Applications features to manage your expired application."
        }
      },
      "electricity": {
        "title": {
          "icon": "/assets/images/dashboard/start/DBD.svg",
          "content": "Direct bank deposit is the safe and easy way to receive ODSP or Ontario Works payments each month."
        },
        "eligibility": {
          "title": "Instead of receiving a cheque, the money you are eligible to receive can be deposited directly and securely into your bank account.",
          "bullets": [
            "A reloadable payment card is an option if you don’t have a bank account.",
            "There’s no need to travel to cash or deposit the cheque.",
            "It reduces office visits and helps stop the spread of COVID-19."
          ]
        },
        "enroll": {
          "title": "",
          "points": {
            "start": "To learn more and enrol",
            "link": {
              "route": "/statics/contact",
              "text": "contact your local office."
            }
          }
        }
      },
      "messaging": {
        "unread": "Unread Messages"
      },
      "userresearchbanner": {
        "title": {
          "content": "We'd love to work with you!"
        },
        "altTitle": "A vector graphic with four people collaborating.",
        "detail": "Sign-up now to participate in user research! If selected, user research participants will get a gift card for their time.",
        "button": {
          "signmeup": "Sign me up!",
          "label": "Sign me up"
        }
      },
      "ActionPlanBanner": {
        "title": "Action Needed: Complete your Action plan",
        "messageClose": "Close"
      }
    }
  },
  "letters": {
    "all": {
      "title": "Letters",
      "table": {
        "title": "Letters table",
        "click": "Go to letter details for this row",
        "empty": "There are no letters to display. When you get a letter, you will see it here."
      },
      "caption": {
        "title": "Letters",
        "subtitle1": "Showing letters you received in the last",
        "subtitle2": "months."
      },
      "back": "Back to communications"
    },
    "one": {
      "title": "Letters",
      "download": "Download your letter (PDF file)",
      "screenReaderDownload": "Download your letter",
      "browser": null,
      "backToLetters": "Back to letters",
      "bannerTittle_06Letter": "Your Disability Determination Package (DDP) has been mailed to you",
      "bannerBody_06Letter": "You can preview the letter with your DDP* below, so you know what to expect once it arrives. If you need an additional paper copy of your letter, please send a message to your caseworker.<br/><br/>*This is a read-only version of the DDP provided for your reference.",
      "bannerTitle_07Letter": "Need more time to complete your Disability Determination Package?"
    }
  },
  "payments": {
    "all": {
      "title": "Payments",
      "subTitle": "Payment history",
      "subheading": "Showing payments you received in the last 16 months",
      "overpayment": "Overpayment details",
      "overpaymentBlurb": "<p><strong>Definitions:</strong></p><ul class='ontario-margin-left-0-! ontario-margin-top-4-!'><li>Owed: amount we will deduct from your payments over time.</li><li>On hold: amount we are not deducting right now.</li></ul>",
      "amountOwed": "Amount owed:",
      "view": "View details",
      "hintTitle": "What is an overpayment?",
      "hintText": "This is how much your household owes for overpayments. An overpayment happens when you were paid more money than you are eligible to receive.",
      "table": {
        "title": "Payment history table",
        "click": "Go to payment details for this row",
        "empty": "There are no payments to display. When you get a payment you will see it here.",
        "emptyHover": "No payments yet"
      },
      "backToHome": "Back to home page"
    },
    "one": {
      "title": "Payment details",
      "breakdown": {
        "title": "Breakdown",
        "period": "Pay period: "
      },
      "payment": {
        "title": "Summary"
      }
    },
    "overpayment": {
      "title": "Overpayment details",
      "table": {
        "title": "Overpayment balance details",
        "subCaptionText": "If you have questions about an overpayment, ",
        "messageLink": "message your caseworker.",
        "empty": "No overpayment history."
      },
      "backToPayments": "Back to payments"
    }
  },
  "statics": {
    "contact": {
      "title": "Contact us",
      "haveYourSay": "Have your say",
      "feedback": "<p>To share a suggestion to improve MyBenefits, <a class='feedback-banner-link' href='https://www.ontario.ca/feedback/contact-us?id=26907&nid=137406' target='_blank'>fill out our feedback form<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>.</br>Please note that this feedback form is not for technical support.<br/><br/>To report a problem with MyBenefits, please call <a href='tel:+18889996130'>1 888-999-6130</a>.</p>",
      "service": {
        "title": "MyBenefits Support",
        "description": "If you need help using MyBenefits or need to report a problem, call MyBenefits Support.",
        "hours": {
          "title": "Monday to Friday",
          "subtitle": "Our call centres are open:",
          "content": "8:30 a.m. to 5:00 p.m. (ET)"
        },
        "phones": {
          "type": "Toll-free:",
          "number": "8889996130",
          "country": "1"
        }
      },
      "locater": {
        "title": "Your local office",
        "description": "Call your local office if you have questions about your case.",
        "office": {
          "title": "Find your local office.",
          "url": "http://www.officelocator.mcss.gov.on.ca/"
        }
      },
      "contactDAU": {
        "title": "Call the Disability Adjudication Unit (DAU)",
        "description": "For any questions about your case, ",
        "link": "message your caseworker",
        "hours": {
          "title": "Monday to Friday",
          "content": "8:30 a.m. to 5:00 p.m. (ET)"
        },
        "tollFreePhones": {
          "type": "Toll-free: ",
          "number": "8882566758",
          "country": "1"
        },
        "ttyPhones": {
          "type": "TTY: ",
          "number": "8667806050",
          "country": "1"
        }
      },
      "accessibility": {
        "title": "Accessibility",
        "preLogin": {
          "description": "If you need an alternate format or communication supports, please let us know by using the phone numbers or contact form on this page."
        },
        "postLogin": {
          "descriptionStart": "If you need an alternate format or communication supports, ",
          "messageLink": "send us a message",
          "descriptionEnd": "."
        },
        "policy": {
          "start": "Learn more about our ",
          "link": "policy on providing accessible customer service",
          "end": " to persons with disabilities.",
          "url": "https://www.ontario.ca/page/accessible-customer-service-policy"
        },
        "skipToMainContent": "Skip To Main Content"
      },
      "local": {
        "title": "Local Office",
        "description": "Call your local office if you have questions about your case.",
        "empty": "You don't have an assigned office. Once you have an assigned office you will see it here.",
        "caseworker": "Caseworker:",
        "locationdDetails": "View location details",
        "visit": "Visit us at:",
        "mail": "Send mail to:",
        "nocaseworker": "To be determined"
      }
    },
    "terms": {
      "title": "Terms of use",
      "submit": "Accept",
      "acceptText": "<p>By clicking “Accept”, I confirm that I have read and agreed to: </p><br><ul><li>the MyBenefits terms of use above</li></ul>",
      "footer": "Updated: July 2026",
      "sections": [
        {
          "title": "General terms",
          "subSections": [
            {
              "textStart": [
                {
                  "item": "Whenever you use MyBenefits, you agree that:"
                }
              ],
              "bullets": [
                {
                  "item": "You will follow the general <a href='https://www.ontario.ca/page/terms-use' target='_blank'>terms of use<i class='fa fa-external-link externalLinkIcon'></i></a> for all Ontario government websites."
                },
                {
                  "item": "You will receive communications digitally and will no longer receive letters and a statement of assistance in the mail, unless you change your communications preference to request paper."
                },
                {
                  "item": "Any information you send through this service is complete and true."
                },
                {
                  "item": "You will be required each month to answer question(s) about whether you or any member(s) or your household have been outside of Ontario. If you are a trustee acting on behalf of a social assistance recipient, you will be required to answer on their behalf."
                },
                {
                  "item": "You are responsible for any charges that your cellphone or internet provider may charge when you use this service."
                },
                {
                  "item": "You are responsible for taking steps to protect your personal information, such as:<ul><li>not viewing or downloading files on a public computer or shared device</li><li>logging out when you are done</li></ul>"
                }
              ]
            },
            {
              "textStart": [
                {
                  "item": "You recognize that the ministry reserves the right to:"
                }
              ],
              "bullets": [
                {
                  "item": "Remove or modify these terms of use without notice.<ul><li>Please check these terms regularly for changes. If you use the service after the ministry changes the terms of use, the ministry will deem you to have accepted the changes.</li></ul>"
                },
                {
                  "item": "Remove or modify this online service without notice."
                },
                {
                  "item": "Refuse access to this service. For example:<ul><li>to protect your privacy if we suspect unauthorized use</li><li>you fail to follow the terms of use.</li></ul>"
                }
              ]
            }
          ]
        },
        {
          "title": "Collection and use of personal information",
          "subSections": [
            {
              "textStart": [
                {
                  "item": "The Ministry of Children, Community and Social Services and/or your local Ontario Works office will use the information you provide to administer the Ontario Disability Support Program or Ontario Works. This information is collected under the legal authority of:"
                }
              ],
              "bullets": [
                {
                  "item": "the <a href='https://www.ontario.ca/laws/statute/97o25b' target='_blank'>Ontario Disability Support Program Act, 1997<i class='fa fa-external-link externalLinkIcon'></i></a>, sections 5, 10, 45 and 46"
                },
                {
                  "item": "the <a href='https://www.ontario.ca/laws/statute/97o25a' target='_blank'>Ontario Works Act, 1997<i class='fa fa-external-link externalLinkIcon'></i></a>, sections 7, 8, 15, 57 and 58"
                }
              ]
            },
            {
              "textStart": [
                {
                  "item": "Notice about artificial intelligence (AI): "
                }
              ],
              "bullets": [
                {
                  "item": "We may use AI to help deliver social assistance."
                },
                {
                  "item": "AI tools help staff review the information you provide more quickly, so they can better serve you."
                },
                {
                  "item": "AI does not make decisions. A human will always review your information and make the decision in your case or application."
                },
                {
                  "item": "AI does not share your personal information with third-party organizations."
                },
                {
                  "item": "You can find more details on our <a href='https://www.ontario.ca/page/social-assistance#ai' target='_blank'>Information page<i class='fa fa-external-link externalLinkIcon'></i></a> on AI use."
                },
                {
                  "item": "If you have questions or concerns about the use of AI, <a href='https://www.ontario.ca/feedback/contact-us?id=26907&nid=137406' target='_blank'>contact us.<i class='fa fa-external-link externalLinkIcon'></i></a>"
                }
              ],
              "textEnd": [
                {
                  "item": "The information you provide is protected by the <a href='https://www.ontario.ca/laws/statute/90f31' target='_blank'>Freedom of Information and Protection of Privacy Act<i class='fa fa-external-link externalLinkIcon'></i></a> and the <a href='https://www.ontario.ca/laws/statute/90m56' target='_blank'>Municipal Freedom of Information and Protection of Privacy Act<i class='fa fa-external-link externalLinkIcon'></i></a> and supporting directives and guidelines covering the collection and disclosure of personal information."
                },
                {
                  "item": "If you have questions about how the MyBenefits service collects and uses your personal information, contact us:<br>"
                },
                {
                  "item": "Toll-free: <a href='tel:8889996130'>1-888-999-6130</a><br>Monday to Friday<br>8:30 a.m. to 5:00 p.m. (ET)"
                }
              ]
            }
          ]
        }
      ]
    },
    "messagingna": {
      "title": "Messages are unavailable",
      "message": "Sorry, Messages are unavailable right now while we upgrade the service."
    },
    "help": {
      "footer": {
        "text1": "Can't find an answer to your question or need technical support?",
        "link": "Contact us",
        "router": "/statics/contact",
        "text2": " directly on our toll-free phone line at ",
        "phoneLink": "<a href='tel:+18889996130'>1 888-999-6130</a>."
      },
      "msnOnlySection": {
        "title": "MSN Benefits",
        "subSections": [
          {
            "title": "Section title placeholder",
            "textStart": [
              {
                "item": "You can change your <strong>browser settings</strong> to make text larger and easier to read: "
              }
            ],
            "bullets": [
              {
                "item": "<a href='https://support.google.com/chrome/answer/96810?hl=en' target='_blank' >Google Chrome - Change text image and video sizes (zoom)<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
              },
              {
                "item": "<a href='https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages' target='_blank' >Firefox - Font size and zoom – increase the size of web pages<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
              },
              {
                "item": "<a href='https://support.apple.com/en-ca/HT207209' target='_blank' >Safari - Change the font size or zoom level of web pages<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
              },
              {
                "item": "<a href='https://support.microsoft.com/en-ca/help/4000734/microsoft-edge-accessibility-features' target='_blank' >Microsoft Edge - Ease of Access options<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
              }
            ],
            "textEnd": [
              {
                "item": "You can also change your <strong>device settings</strong> to make text larger and easier to read: "
              },
              {
                "item": "<ul><li><a href='https://support.apple.com/en-ca/HT202828' target='_blank' >Change the font size on your iPhone, iPad, and iPod touch<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li><li><a href='https://support.google.com/accessibility/android/answer/6006972?hl=en' target='_blank' >Change the font size and display size on your Android device<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li></ul>"
              }
            ]
          }
        ]
      },
      "sections": [
        {
          "title": "Registration",
          "subSections": [
            {
              "title": "Method 1: My Ontario.ca Login",
              "textStart": [
                {
                  "item": "To register for MyBenefits using <Strong>Ontario.ca Login</Strong>:"
                },
                {
                  "item": "<br>1. Go to <a href='/auth/login/' target='_blank'>ontario.ca/mybenefits</a> and click on <Strong>Sign in or create an account</Strong>."
                },
                {
                  "item": "<br>2. Select <Strong>Create account</Strong>."
                },
                {
                  "item": "<br>3. Enter an email address you wish to use as your sign in credential."
                },
                {
                  "item": "<br>4. Create a password that meets the password requirements and click <Strong>Create account</Strong>."
                },
                {
                  "item": "<br>5. A one-time verification link with a 6-digit verification code will be sent to the email provided."
                },
                {
                  "item": "<br>6. Access your email inbox and either click the verification link or copy the verification code and enter it on the authentication page."
                },
                {
                  "item": "<br>7. Once complete, you will be asked to confirm your identity - see section 'Confirm your identity' below."
                }
              ]
            },
            {
              "title": "Method 2: Interac® Sign-in Service",
              "textStart": [
                {
                  "item": "To register for MyBenefits using <Strong>your online banking login</Strong>:"
                },
                {
                  "item": "<br>1. Go to <a href='/auth/login/' target='_blank'>ontario.ca/mybenefits</a> and click on <Strong>Sign in or create an account</Strong>."
                },
                {
                  "item": "<br>2. Select Sign-In Partner."
                },
                {
                  "item": "<br>3. Select your preferred language."
                },
                {
                  "item": "<br>4. Choose your bank and enter your banking login details."
                },
                {
                  "item": "<br>5. Review and agree to the Interac® sign-in service terms of use."
                },
                {
                  "item": "<br>6. Provide an email address on the authentication page and click <Strong>Continue</Strong>. A 6-digit verification code will be sent to the email provided."
                },
                {
                  "item": "<br>7. Go to your email inbox to get your verification code and enter it on the authentication page, agree to the terms of use by ticking the box and click <Strong>Verify</Strong>."
                },
                {
                  "item": "<br>8. Once complete, you will be asked to confirm your identity - see section 'Confirm your identity' below."
                }
              ]
            }
          ]
        },
        {
          "title": "Confirm your identity",
          "subSections": [
            {
              "title": "Applicants",
              "textStart": [
                {
                  "item": "An applicant is someone who started or completed a social assistance application, but is not receiving payments yet."
                },
                {
                  "item": "<br>To confirm your identity as an applicant:"
                },
                {
                  "item": "<br>1. Enter your <Strong>member identification (ID) number</Strong> and <Strong>email address</Strong>."
                },
                {
                  "item": "<br>2. Agree to the terms of use by checking the box and selecting <Strong>Confirm identity</Strong>."
                },
                {
                  "item": "<br>Your member ID is a 9-digit number which can be found on all letters you receive about your case. If you don't know your member ID number, you can use your social assistance application number. This is a 16-digit alphanumeric (in the format SAXX-XXX-XXX-XXX-XXX) that can be found in your email when you submitted your application."
                }
              ]
            },
            {
              "title": "Members",
              "textStart": [
                {
                  "item": "A member is someone who is currently receiving social assistance payments."
                },
                {
                  "item": "<br>To confirm your identity as a member:"
                },
                {
                  "item": "<br>1. Enter your <Strong>member identification (ID) number</Strong> and <Strong>email address</Strong>."
                },
                {
                  "item": "<br>2. Agree to the terms of use by checking the box and selecting <Strong>Confirm identity</Strong>."
                },
                {
                  "item": "<br>Your member ID is a 9-digit number which can be found on all letters you receive about your case."
                }
              ]
            },
            {
              "title": "Trustees",
              "textStart": [
                {
                  "item": "A trustee is someone who is legally appointed to act on behalf of a member."
                },
                {
                  "item": "<br>To confirm your identity as a trustee:"
                },
                {
                  "item": "<br>1. Enter your <Strong>trustee identification (ID) number</Strong> and <Strong>email address</Strong>."
                },
                {
                  "item": "<br>2. Agree to the terms of use by checking the box and selecting <Strong>Confirm identity</Strong>."
                },
                {
                  "item": "<br>Your trustee ID is your unique identification number as a trustee user. It is not the recipient's member identification (ID) number. Find your trustee ID number on any mailed correspondence you received from the ministry, or <a href='http://www.officelocator.mcss.gov.on.ca/' target=_blank>contact the member's social assistance office</a>."
                }
              ]
            },
            {
              "title": "Email verification",
              "textStart": [
                {
                  "item": "If the email entered on the 'Confirm your identity' page is different than the email you used to create an Ontario.ca Login account, you will need to verify the new email address."
                }
              ],
              "bullets": [
                {
                  "item": "A one-time verification link will be sent to the email provided."
                },
                {
                  "item": "Access your email inbox and click <Strong>Verify email</Strong>."
                }
              ],
              "textEnd": [
                {
                  "item": "Once your email is verified, you will have successfully created a MyBenefits account and the MyBenefits Dashboard page will display."
                }
              ]
            }
          ]
        },
        {
          "title": "Signing in",
          "subSections": [
            {
              "title": "How to sign in",
              "textStart": [
                {
                  "item": "{{myOntarioAccountLink}}"
                },
                {
                  "item": "<br>2. Select <b>“Send me an email.”</b>"
                },
                {
                  "item": "<br><div><img class='help-image'src='/assets/images/help/eng-send-me-an-email.png' alt='Email verification help'></div>"
                },
                {
                  "item": "<br>3. Check your email. You’ll get a message with a <mark><b>6-digit code</b></mark>."
                },
                {
                  "item": "<br><div><img class='help-image' src='/assets/images/help/eng-6digits.png' alt='6digits code'></div>"
                },
                {
                  "item": "<br>Type the code into the box and click <b>“Verify.”</b>"
                },
                {
                  "item": "<br><div><img class='help-image' src='/assets/images/help/en-verify-code.png' alt='verification code'></div>"
                },
                {
                  "item": "<br>4. After that, you’ll be logged into your MyBenefits account."
                },
                {
                  "item": "<br><b>Why do I need a verification code?</b>"
                },
                {
                  "item": "<br>A new verification code is needed at each login to ensure it’s really you.  This extra layer of security will prevent anyone from accessing your account, even if they know your password."
                }
              ]
            },
            {
              "title": "Didn't receive your verification code?",
              "textStart": [
                {
                  "item": "<b>Didn’t receive a verification code?</b>"
                }
              ],
              "bullets": [
                {
                  "item": "Check that your email address is correct."
                },
                {
                  "item": "Search your inbox for emails from “noreply@signin.ontario.ca”."
                },
                {
                  "item": "Check your junk or spam folder."
                },
                {
                  "item": "Try a different browser or device."
                }
              ],
              "textEnd": [
                {
                  "item": "<br><div><img class='help-image' src='/assets/images/help/en-verify-email.png' alt='verify email'></div>"
                }
              ]
            },
            {
              "title": "Changing the email you use to sign in",
              "textStart": [
                {
                  "item": "<strong>If you still have access to the email address you previously used to sign in:</strong>"
                }
              ],
              "numbered": [
                {
                  "item": "Sign into your <a href='https://signin.ontario.ca/'>Ontario.ca Login</a>."
                },
                {
                  "item": "Click <strong>Menu</strong>, then click <strong>Settings</strong>."
                },
                {
                  "item": "Click <strong>Edit Profile</strong>."
                },
                {
                  "item": "In the Personal Information section, click <strong>Edit</strong>."
                },
                {
                  "item": "Enter your new email and follow the steps to update your new login."
                }
              ],
              "textEnd": [
                {
                  "item": "<strong>If you do not have access to the email address you previously used to log in,</strong> contact us Monday to Friday from 8:30 a.m. to 5:00 p.m. (ET) at 1-888-999-6130."
                },
                {
                  "item": "<br><strong>Note:</strong> To change the email you use to get MyBenefits notifications, <a href='/statics/contact'>contact us</a>."
                }
              ]
            },
            {
              "title": "Reset your password",
              "textStart": [
                {
                  "item": "To reset the password you use to login to MyBenefits:"
                },
                {
                  "item": "<br>1. Go to <a href='https://mybenefits.mcss.gov.on.ca/auth/login/' target='_blank'>ontario.ca/mybenefits</a> and click on <Strong>Sign in or create an account</Strong>."
                },
                {
                  "item": "<br>2. Click on <Strong>Forgot password?</Strong>"
                },
                {
                  "item": "<br>3. Follow the steps to reset your password."
                },
                {
                  "item": "<br>Note: If you made 5 unsuccessful attempts to login then your account will be locked. In this case you will not be able to reset your password and must unlock your account first."
                }
              ]
            },
            {
              "title": "Unlock your account",
              "textStart": [
                {
                  "item": "If you made 5 unsuccessful attempts to login to MyBenefits, your account will be locked. In this case, you will not be able to reset your password and must unlock your account first."
                },
                {
                  "item": "<br>To unlock your MyBenefits account:"
                },
                {
                  "item": "<br>1. Go to <a href='https://mybenefits.mcss.gov.on.ca/auth/login/' target='_blank'>ontario.ca/mybenefits</a> and click on <Strong>Sign in or create an account</Strong>."
                },
                {
                  "item": "<br>2. Click on <Strong>Unlock account?</Strong>"
                },
                {
                  "item": "<br>3. Follow the steps to unlock your account and you will be able to login with your original password."
                }
              ]
            },
            {
              "title": "Problems signing in with email and password",
              "textStart": [
                {
                  "item": "If you are having problems signing in with your email and password, visit the <a href='https://profile.signin.ontario.ca/help' target='_blank'>Ontario.ca Login Help page</a> for more information."
                },
                {
                  "item": "<br>If you have additional questions, please contact us Monday to Friday from 8:30 a.m. to 5:00 p.m. (ET) at <a href='tel:+18889996130'>1-888-999-6130</a>."
                }
              ]
            },
            {
              "title": "Problems signing in with Sign-In Partner",
              "textStart": [
                {
                  "item": "If you are having problems signing in, please contact your bank for assistance. They should be able to help you with problems like: "
                }
              ],
              "bullets": [
                {
                  "item": "My password doesn’t work"
                },
                {
                  "item": "I forgot my password"
                },
                {
                  "item": "I lost my bank card"
                },
                {
                  "item": "I don’t know answers to my security questions"
                }
              ]
            },
            {
              "title": "Sign in with a different bank",
              "textStart": [
                {
                  "item": "To sign in with a different bank, you can use Interac® sign-in service <strong>“Switch My Sign In Partner”</strong> service. To use this service you must still have access to the username and password you previously used to sign in."
                },
                {
                  "item": "21004"
                }
              ]
            },
            {
              "title": "Sign in after receiving a new bank card",
              "textStart": [
                {
                  "item": "If you received a new bank card recently, you should be able to sign in to MyBenefits using your new bank card number."
                },
                {
                  "item": "<br>If you are a BMO customer and you received a new bank card, contact your local office and ask for your MyBenefits account to be reset. Once your account has been reset you will need to create a new account."
                }
              ]
            }
          ]
        },
        {
          "title": "Communications preferences",
          "subSections": [
            {
              "title": "Switch to paperless communication",
              "textStart": [
                {
                  "item": "If you would like to go paperless and only get your letters and monthly payment details through MyBenefits:"
                },
                {
                  "item": "<br>1. Go to the <Strong>My profile</Strong> page and find the <Strong>Communications</Strong> preferences section."
                },
                {
                  "item": "<br>2. Select <Strong>Change</Strong>."
                },
                {
                  "item": "<br>3. Select the <Strong>Paperless</Strong> option."
                },
                {
                  "item": "<br>4. Click <Strong>Save</Strong>."
                },
                {
                  "item": "<br>If you choose to go paperless, you will not receive letters or a monthly statement of assistance in the mail."
                }
              ]
            },
            {
              "title": "Switch to paper mail",
              "textStart": [
                {
                  "item": "If you would like to receive letters and monthly statements by mail:"
                },
                {
                  "item": "<br>1. Go to the <Strong>My profile</Strong> page and find the <Strong>Communications preferences</Strong> section."
                },
                {
                  "item": "<br>2. Select <Strong>Change</Strong>."
                },
                {
                  "item": "<br>3. Select the <Strong>Paper mail</Strong> option."
                },
                {
                  "item": "<br>4. Click <Strong>Save</Strong>."
                },
                {
                  "item": "<br>If you choose to get paper mail, make sure that your address is up-to-date. You can update you address from the My profile page in MyBenefits."
                }
              ]
            }
          ]
        },
        {
          "title": "Reporting income and job changes",
          "subSections": [
            {
              "title": "Reporting more than one pay cheque",
              "textStart": [
                {
                  "item": "If you have more than one pay cheque to report, report each pay individually."
                }
              ]
            },
            {
              "title": "Reporting income from more than one job",
              "textStart": [
                {
                  "item": "If you have more than one job, please report your pay for each job individually."
                }
              ]
            },
            {
              "title": "Checking the status of changes you reported",
              "textStart": [
                {
                  "item": "After you report income or a job change, you will see it in your transaction history with the status <Strong>Submitted</Strong>. When your caseworker reviews your income report or new employer, they will change the status to either <Strong>Accepted</Strong> or <Strong>Returned</Strong>. You can click or tap on an item to see more details, including the reason why it was returned (for example, if your submission was a duplicate)."
                }
              ]
            },
            {
              "title": "Correcting an income report after it has been submitted",
              "textStart": [
                {
                  "item": "If you need to correct an income report, please contact your caseworker."
                }
              ]
            },
            {
              "title": "Removing a job or training program after it has been submitted",
              "textStart": [
                {
                  "item": "If you would like to remove a job or training program, please contact your caseworker."
                }
              ]
            }
          ]
        },
        {
          "title": "Reporting address changes",
          "subSections": [
            {
              "title": "Only some members of my household are moving to my new address",
              "textStart": [
                {
                  "item": "Please contact your caseworker to update your family’s information."
                }
              ]
            },
            {
              "title": "Cancelling or correcting an address change after it has been submitted",
              "textStart": [
                {
                  "item": "If you need to cancel or correct an address change, please contact your caseworker."
                }
              ]
            }
          ]
        },
        {
          "title": "Messaging",
          "subSections": [
            {
              "title": "What is Messaging?",
              "textStart": [
                {
                  "item": "Messaging is a service that allows users to message their caseworkers quickly and reliably."
                }
              ]
            },
            {
              "title": "How many documents can I attach to a message?",
              "textStart": [
                {
                  "item": "You may attach up to 10 documents with a message. Each document must be 10MB or less, with a combined document size limit of 30MB per message."
                }
              ]
            },
            {
              "title": "How do I know my message was successfully sent?",
              "textStart": [
                {
                  "item": "After you click send:"
                }
              ],
              "bullets": [
                {
                  "item": "A confirmation message will be displayed at the top of the send message page."
                },
                {
                  "item": "The sent message will be displayed in your message inbox."
                }
              ],
              "textEnd": [
                {
                  "item": "MyBenefits does not indicate when your message is ‘read’ by your caseworker."
                }
              ]
            },
            {
              "title": "Can I add a hyperlink to my message?",
              "textStart": [
                {
                  "item": "MyBenefit users cannot add hyperlinks to messages."
                }
              ]
            },
            {
              "title": "Why can’t I delete messages from my inbox?",
              "textStart": [
                {
                  "item": "All messages are kept for 730 days and are available for you to review."
                }
              ]
            },
            {
              "title": "I submitted my application, why is messaging not available?",
              "textStart": [
                {
                  "item": "Please allow 2-4 business days for a caseworker to review your Ontario Works application. Messaging will be available once a caseworker has been assigned."
                }
              ]
            }
          ]
        },
        {
          "title": "Trustee Access",
          "subSections": [
            {
              "title": "What is a trustee?",
              "textStart": [
                {
                  "item": "A trustee for social assistance is a legally appointed family representative, friend, or community agency, who is responsible to act on behalf of the recipient and other members of their benefit unit."
                }
              ]
            },
            {
              "title": "What do I have access to as a trustee?",
              "textStart": [
                {
                  "item": "As a trustee MyBenefits user, you can access and update your account information and information on behalf of the member in receipt of social assistance. This includes viewing letters and payments, reporting changes, and communicating messages with the member's caseworker."
                }
              ]
            },
            {
              "title": "Trustee registration eligibility",
              "textStart": [
                {
                  "item": "Trustee registration is available to trustees who are appointed to one social assistance recipient's case file."
                }
              ]
            },
            {
              "title": "My trustee profile",
              "textStart": [
                {
                  "item": "View and update your profile information as the trustee user."
                },
                {
                  "item": "To update the member’s profile, select ‘My profile’ from the member’s account page."
                }
              ]
            },
            {
              "title": "What do I have access to as a member with a trustee?",
              "textStart": [
                {
                  "item": "Members with a trustee have the option to register their own MyBenefits account. This includes read-only access to view their account information, including messages."
                }
              ]
            }
          ]
        },
        {
          "title": "Attaching a file",
          "subSections": [
            {
              "title": "File size is too big",
              "textStart": [
                {
                  "item": "Your file must be 10 MB or less. To make your file smaller, you can:"
                }
              ],
              "bullets": [
                {
                  "item": "Resize your image using an editor on your <a href='https://www.groovypost.com/howto/use-windows-10-photos-app-to-resize-images/' target='_blank' >Windows<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> or <a href='https://support.apple.com/en-ca/guide/preview/prvw2015/mac' target='_blank' >Mac<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> computer, an online tool, or an app on <a href='https://play.google.com/store/apps' target='_blank' >Google Play<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> or the <a href='https://www.apple.com/ca/ios/app-store/' target='_blank' >App Store<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>."
                },
                {
                  "item": "Save your image with a lower resolution (e.g. 96 DPI)."
                },
                {
                  "item": "Crop the image or file to remove empty space/pages."
                },
                {
                  "item": "Scan your file at a lower resolution (e.g. 200 DPI)."
                },
                {
                  "item": "Reduce the size of your PDF by <a href='https://www.wikihow.com/Compress-a-PDF-File' target='_blank' >compressing the PDF<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> or <a href='https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html' target='_blank' >optimizing the PDF using Adobe Acrobat<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>."
                }
              ]
            },
            {
              "title": "Submitting more than 3 files",
              "textStart": [
                {
                  "item": "You may send up to 3 files when reporting income, utility expenses or with a message."
                }
              ],
              "bullets": [
                {
                  "item": "<strong>To send another file,</strong> send another message."
                },
                {
                  "item": "<strong>To upload multiple pages for the same file,</strong> combine them into 1 file (e.g. combine PDFs using <a href='https://acrobat.adobe.com/ca/en/acrobat/how-to/merge-combine-pdf-files-online.html' target='_blank' >Adobe Acrobat<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> or another website, e.g. <a href='https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html' target='_blank' >Primo PDF<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> , <a href='http://www.foxyutils.com/mergepdf/' target='_blank' >FoxyUtils<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> , <a href='http://www.foxyutils.com/mergepdf/' target='_blank' >PDF Merge<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>)."
                }
              ]
            }
          ]
        },
        {
          "title": "Technical requirements",
          "subSections": [
            {
              "title": "Operating system and browser requirements",
              "textStart": [
                {
                  "item": "MyBenefits is designed for a variety of operating systems and browsers. For the best viewing experience, you will need one of the following operating systems:"
                }
              ],
              "bullets": [
                {
                  "item": "For desktops:",
                  "subBullets": [
                    {
                      "item": "Windows 7 and above"
                    },
                    {
                      "item": "MacOS 10.5 and above"
                    }
                  ]
                },
                {
                  "item": "For mobile or tablet devices:",
                  "subBullets": [
                    {
                      "item": "Android 4.4 or 5 and above"
                    },
                    {
                      "item": "iOS 11 and above"
                    }
                  ]
                }
              ],
              "textEnd": [
                {
                  "item": "You will also need the latest version of one of these browsers: "
                },
                {
                  "item": "<ul><li><a href='https://www.google.com/chrome/' target='_blank' >Google Chrome<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li><li><a href='https://www.mozilla.org/en-US/firefox/new/' target='_blank' >Mozilla Firefox<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li><li><a href='https://support.apple.com/en-ca/HT204416' target='_blank' >Safari<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li><li><a href='https://www.microsoft.com/en-ca/windows/microsoft-edge' target='_blank' >Microsoft Edge<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> (for Windows 10)</li><li><a href='https://play.google.com/store/apps/details?id=com.sec.android.app.sbrowser' target='_blank' >Samsung Internet<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a> (for Android)</li></ul>"
                },
                {
                  "item": "If your browser is having issues completing your requests, <a href='https://www.howsmyssl.com/' target='_blank' >check to see if your browser supports TLS 1.2<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
                }
              ]
            }
          ]
        },
        {
          "title": "Accessibility",
          "subSections": [
            {
              "title": "Making text larger",
              "textStart": [
                {
                  "item": "You can change your <strong>browser settings</strong> to make text larger and easier to read: "
                }
              ],
              "bullets": [
                {
                  "item": "<a href='https://support.google.com/chrome/answer/96810?hl=en' target='_blank' >Google Chrome - Change text image and video sizes (zoom)<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
                },
                {
                  "item": "<a href='https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages' target='_blank' >Firefox - Font size and zoom – increase the size of web pages<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
                },
                {
                  "item": "<a href='https://support.apple.com/en-ca/HT207209' target='_blank' >Safari - Change the font size or zoom level of web pages<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
                },
                {
                  "item": "<a href='https://support.microsoft.com/en-ca/help/4000734/microsoft-edge-accessibility-features' target='_blank' >Microsoft Edge - Ease of Access options<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a>"
                }
              ],
              "textEnd": [
                {
                  "item": "You can also change your <strong>device settings</strong> to make text larger and easier to read: "
                },
                {
                  "item": "<ul><li><a href='https://support.apple.com/en-ca/HT202828' target='_blank' >Change the font size on your iPhone, iPad, and iPod touch<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li><li><a href='https://support.google.com/accessibility/android/answer/6006972?hl=en' target='_blank' >Change the font size and display size on your Android device<i class='fa fa-external-link externalLinkIcon' aria-hidden='true' ></i></a></li></ul>"
                }
              ]
            }
          ]
        }
      ],
      "misc": {
        "myOntarioAccountLink": {
          "start": "1. Sign into your ",
          "link": {
            "url": "https://signin.ontario.ca/",
            "text": "Ontario.ca Login"
          },
          "end": "."
        },
        "helpTextSignInDiffBank": {
          "start": "<br>If you don’t have access to the username and password you previously used to sign in, you will need to ",
          "link": {
            "route": "/statics/contact",
            "text": "contact your local office"
          },
          "end": " and ask for your account to be reset. Once your account has been reset you will need to <a href='/auth/login/'>create a new account</a> "
        }
      }
    }
  },
  "users": {
    "profile": {
      "all": {
        "title": "My profile",
        "id": "Member ID:",
        "members": {
          "title": "Household members",
          "spouse": "Spouse:",
          "child": "Child:",
          "hintTitle": "Need to make changes?",
          "prePAQ_hintText": "To report any household member changes, contact your caseworker.",
          "hintText1": "To report any household member changes, ",
          "hintText2": "contact your caseworker"
        },
        "address": {
          "title": "Address",
          "asof": "As of",
          "empty": {
            "AT1": "When you add a home address you will see it here.",
            "AT4": "Same as home address."
          },
          "expansion": {
            "collapse": "Future address(es)",
            "expand": "Future address(es)"
          },
          "change": "Change",
          "delete": "Delete",
          "types": {
            "home": "change home address",
            "mailing": "change mailing address"
          }
        },
        "ps": {
          "title": "Update your login information",
          "pstext": "Visit Ontario.ca Login",
          "main": " to update:<br/><br/><ul><li>Email you use to login and for login-related notifications</li><li>Password (My Ontario Account users only)</li></ul>"
        },
        "phone": {
          "title": "Phone",
          "changeLabel": "change phone number",
          "primary": "(primary number)",
          "cell": "Cell:",
          "home": "Home:",
          "empty": "When you add a phone number you will see it here.",
          "hintText": "To change your phone number(s), contact your caseworker."
        },
        "email": {
          "title": "Email",
          "empty": "When you add an email you will see it here.",
          "hintTitle": "How do I change this?",
          "hintText": "This is the email we use to send you MyBenefits notifications, such as new messages and letters. To change this email, ",
          "hintText2": "message your caseworker",
          "hintText3": "To change the email you use to login to MyBenefits,",
          "hintText4": "visit Ontario.ca Login"
        },
        "communication": {
          "title": "Communications",
          "paperless": "Paperless",
          "physicalMail": "Paper mail",
          "changeLabel": "change communication preference"
        }
      },
      "addressNotRecognized": {
        "title": "Address not recognized",
        "message": "Canada Post does not recognize the address you entered. Review the suggested address:",
        "suggestedSection": {
          "label": "Suggested address",
          "button": "Accept suggested address"
        },
        "enteredSection": {
          "label": "Address you entered",
          "button": "Keep address as entered"
        },
        "editButton": "Edit address"
      },
      "review": {
        "title": {
          "home": "Edit address review",
          "mail": "Edit mailing address review"
        },
        "summary": {
          "heading": "I confirm that the information below is correct",
          "address": "Address",
          "mailingAddress": "Mailing address",
          "startDate": "Start date"
        },
        "submit": "Submit",
        "edit": "Edit",
        "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information."
      },
      "confirm": {
        "header": "Success!",
        "title": "Success",
        "message": "We have updated your address.",
        "submit": "Update housing expenses",
        "cancel": "Back to my profile",
        "shelter": "Report expenses"
      },
      "edit": {
        "phone": {
          "title": "Edit phone number(s)",
          "addNumberButton": "Add number",
          "description": "You can add up to <strong>five numbers</strong>. The phone number you select as your primary number is the first number we will try if we need to contact you.",
          "primary": "Primary number",
          "delete": "Remove",
          "emptyText": "When you add a phone number you will see it here.",
          "add": "Add a new row",
          "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information.",
          "type": {
            "title": "Type",
            "error": {
              "required": "Choose phone number type."
            }
          },
          "number": {
            "title": "Phone number",
            "contactNumberLabel": "Contact number",
            "error": {
              "required": "Enter your phone number.",
              "min": "Your phone number must contain 10 digits.",
              "invalidNumber": "Please enter a valid phone number.",
              "duplicate": "You've already added this number. Please enter a different number.",
              "pattern": "Your area code cannot be '000'. Please enter a valid area code."
            }
          }
        },
        "communication": {
          "title": "Edit communications",
          "description": "<p><strong>My communications preference is</strong> (required)</p>",
          "paperless": "Paperless",
          "paperlessLabel": "<strong>Paperless: </strong>I prefer to view my information online and would like to stop receiving my letters and statement of assistance in the mail.",
          "physicalMail": "Paper mail",
          "physicalMailLabel": "<strong>Paper mail: </strong>I prefer to receive my letters and statement of assistance in the mail.",
          "submit": "Save",
          "cancel": "Cancel",
          "callOutTitle": "By choosing paperless, you’ll continue to receive important mail by Canada Post",
          "callOutDetail1": "Receive important information securely and conveniently",
          "callOutDetail2": "Join thousands in reducing paper use and helping the planet.",
          "callOutDetail3": "Enjoy a faster, more efficient way to stay informed",
          "callOutDetail4": "Make the eco-friendly choice today and switch to paperless!",
          "noticeOfCollection": "<a href='/statics/terms' target='_blank'>Learn how we collect</a>, use and disclose personal information."
        },
        "titleHome": "Edit address",
        "titleMail": "Edit mailing address",
        "description": "All fields are mandatory unless marked optional. However, if you only have a delivery type (e.g. PO box), then street number, street name and street type are optional.",
        "edits": {
          "home": "Home address",
          "mail": "Mailing address"
        },
        "outside": {
          "label": "Address outside Canada",
          "error": {
            "checked": "You cannot report an address outside of Canada. Please contact your caseworker."
          }
        },
        "street": {
          "apartment": {
            "label": "Apartment",
            "error": {
              "pattern": "The apartment can only contain letters and numbers. Try entering the apartment again."
            }
          },
          "number": {
            "label": "Street number",
            "error": {
              "pattern": "The street number can only contain numbers, dashes (-) or apostrophes ('). Try entering the street number again.",
              "required": "Enter your street number."
            }
          },
          "suffix": {
            "label": "Street number suffix"
          },
          "name": {
            "label": "Street name",
            "error": {
              "pattern": "The street name can only contain letters and numbers. Try entering the street name again.",
              "required": "Enter your street name."
            }
          },
          "type": {
            "label": "Street type",
            "optional": "(optional)",
            "error": {
              "required": "Choose your street type."
            }
          },
          "direction": {
            "label": "Direction"
          }
        },
        "delivery": {
          "type": {
            "label": "Delivery type",
            "hintText": "GD: General delivery<br/>PO Box: Post office box<br/>RR: Rural route<br/>SS: Suburban service"
          },
          "value": {
            "DM13000": {
              "label": "General delivery",
              "error": {
                "pattern": "The general delivery can only contain letters, numbers and dashes (-). Try entering the general delivery again.",
                "required": "Enter your GD, PO Box, RR, or SS number",
                "maxLength": "Your delivery type is too long."
              }
            },
            "DM13001": {
              "label": "PO Box",
              "error": {
                "pattern": "The PO Box can only contain letters, numbers and dashes (-). Try entering the PO Box again.",
                "required": "Enter your GD, PO Box, RR, or SS number",
                "maxLength": "Your delivery type is too long."
              }
            },
            "DM13002": {
              "label": "Rural route",
              "error": {
                "pattern": "The rural route can only contain letters, numbers and dashes (-). Try entering the rural route again.",
                "required": "Enter your GD, PO Box, RR, or SS number",
                "maxLength": "Your delivery type is too long."
              }
            },
            "DM13003": {
              "label": "Suburban service",
              "error": {
                "pattern": "The suburban service can only contain letters, numbers and dashes (-). Try entering the suburban service again.",
                "required": "Enter your GD, PO Box, RR, or SS number",
                "maxLength": "Your delivery type is too long."
              }
            }
          },
          "postalStation": {
            "label": "Station",
            "error": {
              "pattern": "The station can only contain letters and numbers. Try entering the station again.",
              "maxLength": "Your delivery type is too long."
            }
          }
        },
        "city": {
          "label": "City or town",
          "error": {
            "pattern": "The city or town can only contain letters, dots (.), dashes (-) or apostrophes ('). Try entering the city or town again.",
            "required": "Enter your city or town."
          }
        },
        "province": {
          "label": "Province",
          "error": {
            "required": "Choose your province."
          }
        },
        "postalCode": {
          "label": "Postal code",
          "error": {
            "pattern": "Postal codes must be in this format: A1A 1A1. Your postal code cannot start with W or Z and cannot contain the letters D, F, I, O, Q or U.",
            "required": "Enter your postal code. Postal codes must be in this format: A1A 1A1",
            "maxLength": "This field must be less than 8 characters. Try entering this again."
          }
        },
        "date": {
          "label": "Start date (YYYY-MM-DD)",
          "screenReaderLabel": "Open Calendar",
          "error": {
            "matDatepickerMin": "You can report an address change from the past 30 days or the next 30 days. To report an address change beyond these dates, please contact your caseworker.",
            "matDatepickerMax": "You can report an address change from the past 30 days or the next 30 days. To report an address change beyond these dates, please contact your caseworker.",
            "required": "Enter a start date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
            "pattern": "The date must be in this format: YYYY-MM-DD. Try entering the date again."
          }
        },
        "all": {
          "label": "Is your mailing address the same as your home address?",
          "options": {
            "true": "Yes",
            "false": "No"
          }
        },
        "select": "Select",
        "cancel": "Cancel",
        "submit": "Continue"
      },
      "phone": {
        "edit": {
          "cancel": "Cancel",
          "submit": "Save"
        }
      }
    }
  },
  "seo": {
    "shared": {
      "keywords": "mybenefits, ontario, mcss, mccss, ODSP, Ontario Disability Support Program, Ontario Works, online, social assistance"
    },
    "login": {
      "description": "MyBenefits: sign-in or create an account to access your Ontario Works or Ontario Disability Support Program (ODSP) case",
      "canonicalLink": "https://mybenefits.mcss.gov.on.ca"
    },
    "terms": {
      "description": "MyBenefits terms of use",
      "canonicalLink": "https://mybenefits.mcss.gov.on.ca/statics/terms"
    },
    "help": {
      "description": "MyBenefits - Consult our help section",
      "canonicalLink": "https://mybenefits.mcss.gov.on.ca/statics/help"
    },
    "contact": {
      "description": "MyBenefits - contact us for help with this online service or to report a problem",
      "canonicalLink": "https://mybenefits.mcss.gov.on.ca/statics/contact"
    }
  },
  "eligibility": {
    "all": {
      "title": "Proof of assistance",
      "subheader": "You can view and download your proof of social assistance.",
      "download": "Download PDF",
      "emptyState": "You are not currently receiving social assistance.",
      "noActiveProgram": "There is no active program at this time.",
      "downloadNotAvailable": "Download not available",
      "programs": {
        "title": "Benefit program(s)",
        "values": [
          {
            "value": "ONW",
            "title": "Ontario Works"
          },
          {
            "value": "ODS",
            "title": "ODSP"
          },
          {
            "value": "ACS",
            "title": "ACSD"
          },
          {
            "value": "OWT",
            "title": "Temporary care assistance"
          },
          {
            "value": "EHBBN14000",
            "title": "Extended health benefit"
          },
          {
            "value": "EHBBN14001",
            "title": "Extended health benefit"
          },
          {
            "value": "EHBBN14002",
            "title": "Extended health benefit"
          },
          {
            "value": "EHBBN14003",
            "title": "Extended health benefit"
          },
          {
            "value": "EHBBN14004",
            "title": "Extended health benefit"
          },
          {
            "value": "EHBBN14005",
            "title": "Extended health benefit"
          },
          {
            "value": "EHBBN14006",
            "title": "Extended employment health benefit"
          },
          {
            "value": "EHBBN14007",
            "title": "Transitional health benefit"
          }
        ]
      },
      "coverage": {
        "title": "Coverage",
        "description": "The following people are currently receiving social assistance for this month.",
        "noCoverage": "No coverage",
        "description_2": "Updated"
      },
      "members": {
        "title": "Household members",
        "noMembers": "No household members found active on social assistance.",
        "values": [
          {
            "value": "MEM",
            "title": "Adult 18+"
          },
          {
            "value": "DEP",
            "title": "Dependent 18+"
          },
          {
            "value": "CHLD",
            "title": "Child"
          }
        ]
      },
      "address": {
        "title": "Address"
      },
      "back": "Back to home page"
    }
  },
  "declaration": {
    "all": {
      "title": "Declarations",
      "subtitle": "Declaration history",
      "subtitleDescription": "Showing declarations you submitted through MyBenefits over the last 12 months.",
      "alertTitle": "Submitting missed declarations",
      "attestationStatuses": {
        "ATTSTYN1": "Accepted",
        "ATTSTYN2": "Missed",
        "ATTSTYN3": "Not Applicable"
      },
      "historyAttestationStatuses": {
        "HAS1": "Accepted",
        "HAS2": "Incomplete",
        "HAS3": "Missed"
      },
      "outsideOntario": "In/Outside of Ontario",
      "residencyStatuses": {
        "RESSTYN1": "Yes",
        "RESSTYN2": "No",
        "null": "N/A"
      },
      "table": {
        "title": "Declaration history table",
        "click": "Select declaration",
        "empty": "You currently have no declarations on file."
      }
    },
    "intercept": {
      "title": "Declaration",
      "question1Part1": "In ",
      "question1Part2": ", were any of the following member(s) of your household outside of Ontario?",
      "trusteeQuestion1Part2": ", were any of the following member(s) of the recipient’s household outside of Ontario?",
      "question1Part2MVP0": ", were you or any member(s) of your household outside of Ontario?",
      "trusteeQuestion1Part2MVP0": ", was the recipent or any member(s) of the recipient’s household outside of Ontario?",
      "question2Part1": "Was the absence longer than, or could be longer than",
      "question2Part2ONW": " seven days?",
      "question2Part2ODS": " 30 Days?",
      "trusteeQuestion2Part2ONW": " seven days?",
      "trusteeQuestion2Part2ODS": " 30 Days?",
      "error": {
        "required": "Select at least one option"
      },
      "hintTitle": "Why is this required?",
      "hintTextONW": "Ontario Works is for people living in Ontario. A person who is out of Ontario for a period greater than seven days in a row is not eligible for income support unless their absence is approved by their caseworker for health reasons or exceptional circumstances.<br><br> Each month, you must complete a declaration to tell us if you or any member(s) of your household were outside of Ontario for more than seven days in a row or not. ",
      "hintTextODS": "The Ontario Disability Support Program is for people living in Ontario. A person who is out of Ontario for a period greater than 30 days in a row is not eligible for income support unless the absence is approved by their caseworker for health reasons, post-secondary education, or exceptional circumstances.<br><br> Each month, you must complete a declaration to tell us if you or any member(s) of your household were outside of Ontario for more than 30 days in a row or not.",
      "hintTextTrusteeONW": "Ontario Works is for people living in Ontario. A person who is out of Ontario for a period greater than seven days in a row is not eligible for benefits unless their absence is approved by their caseworker for health reasons or exceptional circumstances.<br><br>Each month, you, as the trustee acting on behalf of the social assistance recipient, must complete a declaration to tell us if they or any member(s) of their household were outside of Ontario for more than seven days in a row or not. ",
      "hintTextTrusteeODS": "Ontario Disability Support Program is for people living in Ontario. A person who is out of Ontario for a period greater than 30 days in a row is not eligible for benefits unless their absence is approved by their caseworker for health reasons, attending post-secondary education or exceptional circumstances.<br><br>Each month, you, as the trustee acting on behalf of the social assistance recipient, must complete a declaration to tell us if they or any member(s) of their household were outside of Ontario for more than 30 days in a row or not.",
      "previouslyDeclared": " previously declared for reporting period",
      "yes": "<strong>Yes</strong>",
      "submit": "Continue"
    },
    "absence": {
      "title": "Absence details",
      "subtitle": "Which household member(s) does this absence apply to?",
      "subsubtitle": "Select all that apply",
      "for": "Absence for ",
      "required": "required",
      "absenceReasons": {
        "ATAB13001": "Health",
        "ATAB13002": "Other",
        "ATAB13003": "Post Secondary"
      },
      "absenceStartDate": {
        "title": "What date did your absence start?",
        "description": "For example: YYYY-MM-DD",
        "error": {
          "required": "Start date is required.",
          "pattern": "Enter a start date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
          "matDatepickerMin1": "Start date must be between",
          "matDatepickerMax1": "Start date must be between",
          "matDatepickerMin2": " to ",
          "matDatepickerMax2": " to "
        }
      },
      "absenceEndDate": {
        "title": "Return Date",
        "error": {
          "required": "End date is required.",
          "pattern": "Enter an end date. The date must be in this format: YYYY-MM-DD. Try entering the date again.",
          "matDatepickerMin1": "End date must be between",
          "matDatepickerMax1": "End date must be between",
          "matDatepickerMin2": " to ",
          "matDatepickerMax2": " to "
        }
      },
      "haveReturnDate": {
        "title": "Does the member have a return date?",
        "error": {
          "required": "Select at least one option"
        }
      },
      "planToReturn": {
        "title": "Is there a plan to return?",
        "error": {
          "required": "Select at least one option"
        }
      },
      "selected": {
        "error": {
          "noMemberSelected": "Select at least one household member"
        }
      },
      "absenceReason": {
        "title": "Reason for absence",
        "error": {
          "required": "Select at least one option"
        }
      },
      "submit": "Continue",
      "cancel": "Change declaration"
    },
    "absenceConfirm": {
      "title": "Declaration review",
      "subtitle": "I confirm that the information below is correct",
      "question1Part1": "In ",
      "question1Part2": ", were you or any member(s) of your household outside of Ontario?",
      "question1TrusteePart2": ", was the recipient or any member(s) of their household outside of Ontario?",
      "question2Part1": "Was the absence from Ontario longer than, or could be longer than",
      "question2Part2ONW": " seven days?",
      "question2Part2ODS": " 30 days?",
      "question2Part2TrusteeONW": " seven days?",
      "question2Part2TrusteeODS": " 30 days?",
      "intentToReturn": "Is there a plan to return?",
      "notAbsent": "This member was not absent from Ontario, or was not absent for longer than ",
      "notAbsentPart2ONW": "seven days.",
      "notAbsentPart2ODS": "30 days.",
      "submit": "Submit",
      "cancel": "Edit"
    },
    "one": {
      "title": "Declaration details",
      "subtitle": "Summary",
      "legacyQuestion1Part1": "In ",
      "legacyQuestion1Part2ONW": ", were you or any member(s) of your household outside of Ontario for more than seven days in a row? ",
      "legacyQuestion1Part2TrusteeONW": ", was the recipient or any member(s) of their household outside of Ontario for more than seven days in a row?",
      "legacyQuestion1Part2ODS": ", were you or any member(s) of your household outside of Ontario for more than 30 days in a row?",
      "legacyQuestion1Part2TrusteeODS": ", was the recipient or any member(s) of their household outside of Ontario for more than 30 days in a row?",
      "absent": "Absent from Ontario",
      "notAbsent": "This member was not absent from Ontario, or was not absent for longer than ",
      "notAbsentPart2ONW": "seven days.",
      "notAbsentPart2ODS": "30 days.",
      "backToDeclarations": "Back to declarations",
      "completeDeclarations": "Complete declaration"
    },
    "complete": {
      "title": "Declaration complete",
      "submit": "Back to home page",
      "declaration": "Back to declarations"
    }
  },
  "application-hub": {
    "messageTitle": "Your application is in progress"
  },
  "applications": {
    "callout": {
      "title": "Need to re-apply for social assistance?",
      "description1": "Visit the ",
      "description2": "social assistance application page",
      "description3": " for more information on how to <strong>start a new application</strong> for Ontario Works or the Ontario Disability Support Program (ODSP)."
    },
    "statuses": {
      "submitted": "Submitted",
      "review": "Assigned for review",
      "started": "Application started",
      "cancelled": "Cancelled",
      "pending": "Pending",
      "PS19001": "Pending",
      "PS19002": "Withdrawn",
      "PS19003": "Approved",
      "PS19004": "Not approved",
      "DC13000": "Person with a disability",
      "DC13001": "Not a person with a disability",
      "DC13002": "Disabled with no Medical Review",
      "DC13003": "Pending",
      "dauIssued": "DDP issued; Action required",
      "dauReceived": "Complete DDP received",
      "dauCancelled": "Referal cancelled",
      "dauExpired": "DDP expired",
      "dauIncomplete": "Incomplete DDP received",
      "ddeReviewComplete": "Review Complete",
      "inProgress": "In progress",
      "expired": "Expired"
    },
    "types": {
      "OW": "Ontario Works",
      "ODSP": "ODSP"
    },
    "all": {
      "title": "Applications",
      "expansionHeader": "Applications",
      "expansionDescription1": "Social assistance applications submitted in the last ",
      "expansionDescription2": " months, listed below. This may include the status of Ontario Works or Ontario Disability Support Program applications including the status of a Disability Determination Package (DDP).",
      "back": "Back to Applications and benefits",
      "table": {
        "title": "My Applications table",
        "click": "Go to application details for this row",
        "empty": "There are no applications to display. When you submit an application you will see it here."
      }
    },
    "one-submitted": {
      "title": "Application is being submitted",
      "lead": "Have all adults signed your application?",
      "desc": "If you applied with household members 18 years of age or older, we have sent an email to these members requesting their <strong>signatures</strong>. It is important that these members check their email and <strong>complete their signatures within 48 hours</strong>. Live updates of your application status will be available soon.",
      "backToApplications": "Back to applications"
    },
    "one-cancelled": {
      "desc": "<h3>Not processed</h3>Something went wrong, your application cannot be processed.  Either we have determined you are currently receiving social assistance or have submitted a duplicate application.  If you have questions, please contact a caseworker at <a href='tel:+1-888-999-1142'>1-888-999-1142</a>.",
      "backToApplications": "Back to applications"
    },
    "one-ow": {
      "title": "Ontario Works application status",
      "backToApplications": "Back to applications"
    },
    "one-odsp": {
      "title": "Ontario Disability Support Program (ODSP) application status",
      "financialEligibility": "Financial eligibility",
      "medicalEligibility": "Medical eligibility (if required)",
      "medicalEligibility_withOutIfRequired": "Medical eligibility",
      "decision": "ODSP application decision",
      "backToApplications": "Back to applications",
      "dau": {
        "requestExtension": {
          "title": "Request extension",
          "applicationNumber": "Application number",
          "member": "Member",
          "requestType": "Request type",
          "firstRequest": "First request",
          "secondRequest": "Second request",
          "thirdRequest": "Third request",
          "confirm": "I confirm that I need more time to submit my Disability Determination Package (DDP) due to reasons out of my control",
          "extension90Days": "This extension will provide you an additional 90 days to submit the Disability Determination Package (DDP).",
          "extension60Days": "This extension will provide you an additional 60 days to submit the Disability Determination Package (DDP)",
          "contact": "If you have questions, contact the Disability Adjudication Unit at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.",
          "submit": "Submit",
          "cancel": "Cancel",
          "error": {
            "title": "There was a problem submitting your request",
            "body": "Please submit request again. If problem persists, please try again later."
          },
          "errors": {
            "tooEarlySent": "You cannot submit a DDP extension request until 60 days after the DDP was sent to you.",
            "tooEarlyRequest": "You cannot submit another DDP extension request until 30 days after your previous request was made.",
            "contactDau": "You must contact the Disability Adjudication Unit at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a> to request an extension."
          },
          "breadcrumbs": "Request extension",
          "success": {
            "breadcrumbs": "Success",
            "banner": {
              "title": "Your Disability Determination Package (DDP) extension request has been approved",
              "contentOne": "Check the ",
              "contentTwo": "status",
              "contentThree": " of your application to see your new DDP deadline."
            },
            "title": "Success!",
            "dateSubmitted": "Date submitted",
            "backToApplications": "Back to applications"
          }
        }
      }
    },
    "one-in-progress": {
      "hybridViewBanner": {
        "details": {
          "start": "Your application created on ",
          "middle": " will expire in ",
          "endSingular": " day. Access the Applications feature to manage your in progress application.",
          "endPlural": " days. Access the Applications feature to manage your in progress application."
        },
        "title": {
          "start": "Your application is ",
          "end": "% complete"
        }
      },
      "title": "Application status",
      "continueApplication": "Continue",
      "startNewApplication": "Start a new application"
    },
    "expired": {
      "title": "Application status",
      "startNewApplication": "Start a new application",
      "expiredBanner": {
        "title": "Your application is expired",
        "body1": "Your application created on ",
        "body2": " was not completed within 30 days."
      }
    },
    "employmentBanner": {
      "callOut": {
        "header": "Employment Ontario",
        "content": [
          {
            "type": "text",
            "text": "As part of the <strong>Ontario Works program</strong>, you are required to <strong>participate in employment services</strong> with "
          },
          {
            "type": "externalLink",
            "url": "https://www.ontario.ca/page/employment-ontario",
            "text": "Employment Ontario"
          },
          {
            "type": "text",
            "text": ". <strong>You will be referred to Employment Ontario</strong> and they will call, text, or email you to schedule an appointment. They offer support with job searching, resumé writing, interview preparation, and skills training, at no cost.<br><br>If you need help finding employment, training, or community programs and services while your application is being reviewed, visit "
          },
          {
            "type": "externalLink",
            "url": "https://211ontario.ca",
            "text": "211 Ontario"
          },
          {
            "type": "text",
            "text": "."
          }
        ]
      }
    }
  },
  "stepper": {
    "callOut": {
      "header": "You need to provide additional information to support your application",
      "subHeader1": "To review requests and submit documents, visit the ",
      "subHeader2": "Document requests",
      "subHeader3": " section."
    },
    "owStatus": {
      "sada": {
        "submitted_title": "Submitted",
        "submitted_description1": "Your application was successfully submitted on ",
        "submitted_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
        "readyForReview_title": "Ready for review",
        "assignedForReview_title": "Assigned for review",
        "assignedForReview_description1": "Your application was assigned on ",
        "assignedForReview_description2": " and is being reviewed. If additional information is needed, we will contact you.",
        "decisionPending_title": "Decision pending",
        "PS19003_title": "Approved",
        "PS19003_description1": "Your application was processed on ",
        "PS19003_description2": ". You have been approved for Ontario Works. Your application will be assigned to a caseworker. You will receive an email notification when your decision letter is available in the ",
        "PS19003_description3": " section of your account.",
        "PS19004_title": "Not approved",
        "PS19004_description1": "Your application was processed on ",
        "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
        "PS19004_description3": " section of your account.",
        "PS19002_title": "Withdrawn",
        "PS19002_description1": "Your application was withdrawn on ",
        "PS19002_description2": ". ",
        "PS19002_description4": " if you have questions about your application."
      },
      "non-sada": {
        "started_title": "Application started",
        "started_description1": "Your application was successfully submitted on ",
        "started_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
        "decisionPending_title": "Decision pending",
        "PS19003_title": "Approved",
        "PS19003_description1": "Your application was processed on ",
        "PS19003_description2": ". You have been approved for Ontario Works. Your application will be assigned to a caseworker. You will receive an email notification when your decision letter is available in the ",
        "PS19003_description3": " section of your account.",
        "PS19004_title": "Not approved",
        "PS19004_description1": "Your application was processed on ",
        "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
        "PS19004_description3": " section of your account.",
        "PS19002_title": "Withdrawn",
        "PS19002_description1": "Your application was withdrawn on ",
        "PS19002_description2": ". ",
        "PS19002_description4": " if you have questions about your application."
      }
    },
    "odspStatus": {
      "sada": {
        "applicationStarted_title": "Application started: ",
        "submitted_title": "Submitted",
        "submitted_description1": "Your application was successfully submitted on ",
        "submitted_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
        "readyForReview_title": "Ready for review",
        "noAdditionalSteps_title": "No additional steps required at this time.",
        "assignedForReview_title": "Assigned for review",
        "assignedForReview_description1": "Your application was assigned on ",
        "assignedForReview_description2": ". We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the disability adjudication process. To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>. If additional information is required we will contact you.",
        "pending_title": "Pending",
        "pending_description1": "We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the adjudication process.  To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>.",
        "pending_description3": "<br><br><h4>Next steps</h4><ul style='display: block !important;'><li>When disability adjudication is required, a Disability Determination Package (DDP) will be issued. Follow the instructions in the DDP.</li><li>You have 90 days to complete and submit the DDP to the ministry’s Disability Adjudication Unit (DAU).</li><li>If you are unable to submit the DDP within 90 days, you can request an extension.</li><li>When the DDP is received by the DAU, your application will be reviewed to determine if you meet the programs definition of a disability. <strong>If you have questions during the adjudication period, contact the DAU at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.</strong></li><li>Decisions are generally made within 90 days.</li><li>Updates from the Disability Adjudication Unit will be communicated by letter, available in the letters section of your account.</li></ul>",
        "reviewComplete_title": "Review complete",
        "decisionPending_title": "Decision pending",
        "PS19001_title": "Pending",
        "PS19003_title": "Approved",
        "PS19003_description1": "Your application was processed on ",
        "PS19003_description2": ". You have been approved for ODSP. You will receive an email notification when your decision letter is available in the ",
        "PS19003_description3": " section of your account.",
        "PS19004_title": "Not approved",
        "PS19004_description1": "Your application was processed on ",
        "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
        "PS19004_description3": " section of your account.",
        "PS19002_title": "Withdrawn",
        "PS19002_description1": "Your application was withdrawn on ",
        "PS19002_description2": ". ",
        "PS19002_description4": " if you have questions about your application."
      },
      "non-sada": {
        "started_title": "Application started",
        "started_description1": "Your application was successfully submitted on ",
        "started_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
        "assignedForReview_title": "Assigned for review",
        "reviewComplete_title": "Review complete",
        "decisionPending_title": "Decision pending",
        "pending_title": "Pending",
        "pending_description1": "We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the adjudication process.  To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>.",
        "pending_description3": "<br><br><h4>Next steps</h4><ul style='display: block !important;'><li>When disability adjudication is required, a Disability Determination Package (DDP) will be issued. Follow the instructions in the DDP.</li><li>You have 90 days to complete and submit the DDP to the ministry’s Disability Adjudication Unit (DAU).</li><li>If you are unable to submit the DDP within 90 days, you can request an extension.</li><li>When the DDP is received by the DAU, your application will be reviewed to determine if you meet the programs definition of a disability. <strong>If you have questions during the adjudication period, contact the DAU at  <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.</strong></li><li>Decisions are generally made within 90 days.</li><li>Updates from the Disability Adjudication Unit will be communicated by letter, available in the letters section of your account.</li></ul>",
        "PS19001_title": "Pending",
        "PS19003_title": "Approved",
        "PS19003_description1": "Your application was processed on ",
        "PS19003_description2": ". You have been approved for ODSP. You will receive an email notification when your decision letter is available in the ",
        "PS19003_description3": " section of your account.",
        "PS19004_title": "Not approved",
        "PS19004_description1": "Your application was processed on ",
        "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
        "PS19004_description3": " section of your account.",
        "PS19002_title": "Withdrawn",
        "PS19002_description1": "Your application was withdrawn on ",
        "PS19002_description2": ". ",
        "PS19002_description4": " if you have questions about your application."
      },
      "dau": {
        "sada": {
          "eligible_title": "Eligible to receive Disability Determination Package",
          "issued_title": "Disability Determination Package issued",
          "issued_withActionRequired_title": "Disability Determination Package issued: Action required",
          "issued_withActionRequired_description1": "A paper Disability Determination Package (DDP) was mailed to you on ",
          "issued_withActionRequired_description2": ". Refer to the instructions in the Disability Determination Package. If you do not receive a Disability Determination Package within two weeks, ",
          "send_us_message": "send us a message",
          "issued_withActionRequired_description3": ". <br><br> <h4>Next steps</h4> <h5>Step 1: Complete your DDP</h5> <p><strong>You need to complete:</strong></p> <ol><li>Consent to the Release of Medical and Related Information form</li> <li>ODSP Self Report (highly recommended)</li></ol> <p><strong>Your health care professional(s) needs to complete:</strong></p> <ol><li>Health Status Report</li> <li>Activities of Daily Living Report</li></ol> <h5>Step 2: Submit your DDP before ",
          "issued_withActionRequired_description4": " </h5>Your health care professional(s) may submit the package online or you may submit the package by mail, directly to the <a href='https://www.ontario.ca/page/ontario-disability-support-program-disability-determination-package#:~:text=If%20you%20have%20questions%20about,Area%3A%20416%2D326%2D5079' target='_blank' rel='noopener noreferrer'>Disability Adjudication Unit</a>.",
          "issued_requestExtension_label": "Request extension",
          "received_title": "We have received your Disability Determination Package",
          "received_description1": "We received your Disability Determination Package on ",
          "received_description2": ". It has been assigned to a Disability Adjudicator for review. <br> <br> <h4>Next steps</h4> <strong class='start-point'>•</strong> Within 90 business days, you will recieve your decision. <br> <strong class='start-point'>•</strong> While you wait, check your ",
          "received_description3": " for any updates from the Disability Adjudication Unit. <br> <strong class='start-point'>•</strong> If more information is needed from your health care professional(s), they will be contacted by the Disability Adjudicator. <br><br> If you have questions, contact the Disability Adjudication Unit at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.",
          "letters": "letters",
          "DC13000_title": "Person with a disability",
          "DC13000_description1": "Disability Determination Package has been processed.",
          "DC13000_description2": " You will receive an email notification when your decision letter is available in the ",
          "DC13000_description3": " section of your account.",
          "DC13001_title": "Not a person with a disability",
          "DC13001_description1": "Disability Determination Package has been processed.",
          "DC13001_description2": " If you do not agree with this decision, you can ask us to review it. This is called an internal review. Steps to start this internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
          "DC13001_description3": " section of your account.",
          "DC13002_title": "Person with a disability",
          "DC13002_description1": "Disability Determination Package has been processed.",
          "DC13002_description2": " You will receive an email notification when your decision letter is available in the ",
          "DC13002_description3": " section of your account.",
          "DC13003_title": "Outcome",
          "submitted_title": "Submitted",
          "submitted_description1": "Your application was successfully submitted on ",
          "submitted_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
          "readyForReview_title": "Ready for review",
          "incomplete_title": "Incomplete Disability Determination Package received",
          "incomplete_subHeader": "Your Disability Determination Package was reviewed and found to be incomplete.  A paper letter has been mailed with details and next steps. ",
          "noAdditionalSteps_title": "No additional steps required at this time.",
          "assignedForReview_title": "Assigned for review",
          "assignedForReview_description1": "Your application was assigned on ",
          "assignedForReview_description2": ". We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the disability adjudication process. To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>. If additional information is required we will contact you.",
          "pending_title": "Pending",
          "pending_description1": "We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the adjudication process.  To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>.",
          "pending_description3": "<br><br><h4>Next steps</h4><ul style='display: block !important;'><li>When disability adjudication is required, a Disability Determination Package (DDP) will be issued. Follow the instructions in the DDP.</li><li>You have 90 days to complete and submit the DDP to the ministry’s Disability Adjudication Unit (DAU).</li><li>If you are unable to submit the DDP within 90 days, you can request an extension.</li><li>When the DDP is received by the DAU, your application will be reviewed to determine if you meet the programs definition of a disability. <strong>If you have questions during the adjudication period, contact the DAU at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.</strong></li><li>Decisions are generally made within 90 days.</li><li>Updates from the Disability Adjudication Unit will be communicated by letter, available in the letters section of your account.</li></ul>",
          "reviewComplete_title": "Review complete",
          "decisionPending_title": "Decision pending",
          "PS19001_title": "Pending",
          "PS19003_title": "Approved",
          "PS19003_description1": "Your application was processed on ",
          "PS19003_description2": ". You have been approved for ODSP. You will receive an email notification when your decision letter is available in the ",
          "PS19003_description3": " section of your account.",
          "PS19004_title": "Not Approved",
          "PS19004_description1": "Your application was processed on ",
          "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
          "PS19004_description3": " section of your account.",
          "PS19002_title": "Withdrawn",
          "PS19002_description1": "Your application was withdrawn on ",
          "PS19002_description2": ". ",
          "PS19002_description4": " if you have questions about your application.",
          "review_title": "Review",
          "outcome_title": "Outcome",
          "decision_pending_title": "Decision pending",
          "expired_title": "Disability Determination Package Expired",
          "expired_description1": "This Disability Determination Package expired ",
          "expired_description2": ". If a new referral is needed, contact the Disability Adjudication Unit at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>. Details about the expiry can be found in the ",
          "expired_description3": " section of your account.",
          "referral_cancelled_title": "Referral cancelled",
          "referral_cancelled_description1": "Your referral to the Disability Adjudication Unit was cancelled. ",
          "referral_cancelled_description2": "Please ",
          "referral_cancelled_description3": " if you have any questions.",
          "contactUs": "contact us"
        },
        "non-sada": {
          "issued_title": "Disability Determination Package issued",
          "eligible_title": "Eligible to receive Disability Determination Package",
          "issued_withActionRequired_title": "Disability Determination Package issued: Action required",
          "issued_withActionRequired_description1": "A paper Disability Determination Package (DDP) was mailed to you on ",
          "issued_withActionRequired_description2": ". Refer to the instructions in the Disability Determination Package. If you do not receive a Disability Determination Package within two weeks, ",
          "send_us_message": "send us a message",
          "issued_withActionRequired_description3": ". <br><br> <h4>Next steps</h4> <h5>Step 1: Complete your DDP</h5> <p><strong>You need to complete:</strong></p> <ol><li>Consent to the Release of Medical and Related Information form</li> <li>ODSP Self Report (highly recommended)</li></ol> <p><strong>Your health care professional(s) needs to complete:</strong></p> <ol><li>Health Status Report</li> <li>Activities of Daily Living Report</li></ol> <h5>Step 2: Submit your DDP before ",
          "issued_withActionRequired_description4": " </h5>Your health care professional(s) may submit the package online or you may submit the package by mail, directly to the <a href='https://www.ontario.ca/page/ontario-disability-support-program-disability-determination-package#:~:text=If%20you%20have%20questions%20about,Area%3A%20416%2D326%2D5079' target='_blank' rel='noopener noreferrer'>Disability Adjudication Unit</a>.",
          "issued_requestExtension_label": "Request extension",
          "review_title": "Review",
          "received_title": "We have received your Disability Determination Package",
          "received_description1": "We received your Disability Determination Package on ",
          "received_description2": ". It has been assigned to a Disability Adjudicator for review. <br> <br> <h4>Next steps</h4> <strong class='start-point'>•</strong> Within 90 business days, you will recieve your decision. <br> <strong class='start-point'>•</strong> While you wait, check your ",
          "received_description3": " for any updates from the Disability Adjudication Unit. <br> <strong class='start-point'>•</strong> If more information is needed from your health care professional(s), they will be contacted by the Disability Adjudicator. <br><br> If you have questions, contact the Disability Adjudication Unit at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.",
          "letters": "letters",
          "DC13000_title": "Person with a disability",
          "DC13000_description1": "Disability Determination Package has been processed.",
          "DC13000_description2": " You will receive an email notification when your decision letter is available in the ",
          "DC13000_description3": " section of your account.",
          "DC13001_title": "Not a person with a disability",
          "DC13001_description1": "Disability Determination Package has been processed.",
          "DC13001_description2": " If you do not agree with this decision, you can ask us to review it. This is called an internal review. Steps to start this internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
          "DC13001_description3": " section of your account.",
          "DC13002_title": "Person with a disability",
          "DC13002_description1": "Disability Determination Package has been processed.",
          "DC13002_description2": " You will receive an email notification when your decision letter is available in the ",
          "DC13002_description3": " section of your account.",
          "DC13003_title": "Outcome",
          "started_title": "Application started",
          "started_description1": "Your application was successfully submitted on ",
          "started_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
          "assignedForReview_title": "Assigned for review",
          "reviewComplete_title": "Review complete",
          "incomplete_title": "Incomplete Disability Determination Package received",
          "incomplete_subHeader": "Your Disability Determination Package was reviewed and found to be incomplete.  A paper letter has been mailed with details and next steps. ",
          "decisionPending_title": "Decision pending",
          "pending_title": "Pending",
          "pending_description1": "We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the adjudication process.  To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>.",
          "pending_description3": "<br><br><h4>Next steps</h4><ul style='display: block !important;'><li>When disability adjudication is required, a Disability Determination Package (DDP) will be issued. Follow the instructions in the DDP.</li><li>You have 90 days to complete and submit the DDP to the ministry’s Disability Adjudication Unit (DAU).</li><li>If you are unable to submit the DDP within 90 days, you can request an extension.</li><li>When the DDP is received by the DAU, your application will be reviewed to determine if you meet the programs definition of a disability. <strong>If you have questions during the adjudication period, contact the DAU at  <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.</strong></li><li>Decisions are generally made within 90 days.</li><li>Updates from the Disability Adjudication Unit will be communicated by letter, available in the letters section of your account.</li></ul>",
          "PS19001_title": "Pending",
          "PS19003_title": "Approved",
          "PS19003_description1": "Your application was processed on ",
          "PS19003_description2": ". You have been approved for ODSP. You will receive an email notification when your decision letter is available in the ",
          "PS19003_description3": " section of your account.",
          "PS19004_title": "Not Approved",
          "PS19004_description1": "Your application was processed on ",
          "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
          "PS19004_description3": " section of your account.",
          "PS19002_title": "Withdrawn",
          "PS19002_description1": "Your application was withdrawn on ",
          "PS19002_description2": ". ",
          "PS19002_description4": " if you have questions about your application.",
          "outcome_title": "Outcome",
          "referral_cancelled_title": "Referral cancelled",
          "referral_cancelled_description1": "Your referral to the Disability Adjudication Unit was cancelled. ",
          "referral_cancelled_description2": "Please ",
          "referral_cancelled_description3": " if you have any questions.",
          "contactUs": "contact us",
          "expired_title": "Disability Determination Package Expired",
          "expired_description1": "This Disability Determination Package expired ",
          "expired_description2": ". If a new referral is needed, contact the Disability Adjudication Unit at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>. Details about the expiry can be found in the ",
          "expired_description3": " section of your account."
        }
      },
      "dde": {
        "sada": {
          "disabilityAdjudicationNotRequired_title": "Disability adjudication is not required for this application at this time",
          "disabilityAdjudicationNotRequired_description1": "You may be eligible as a <a href='https://www.ontario.ca/page/ontario-disability-support-program-eligibility-income-support#section-2' target='_blank' ref='noopener noreferrer'>prescribed class member</a>. If we need additional verification to process your application, we will contact you.",
          "DC13003_title": "Pending",
          "submitted_title": "Submitted",
          "submitted_description1": "Your application was successfully submitted on ",
          "submitted_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
          "readyForReview_title": "Ready for review",
          "noAdditionalSteps_title": "No additional steps required at this time.",
          "assignedForReview_title": "Assigned for review",
          "assignedForReview_description1": "Your application was assigned on ",
          "assignedForReview_description2": ". We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the disability adjudication process. To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>. If additional information is required we will contact you.",
          "pending_title": "Pending",
          "pending_description1": "We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the adjudication process.  To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>.",
          "pending_description3": "<br><br><h4>Next steps</h4><ul style='display: block !important;'><li>When disability adjudication is required, a Disability Determination Package (DDP) will be issued. Follow the instructions in the DDP.</li><li>You have 90 days to complete and submit the DDP to the ministry’s Disability Adjudication Unit (DAU).</li><li>If you are unable to submit the DDP within 90 days, you can request an extension.</li><li>When the DDP is received by the DAU, your application will be reviewed to determine if you meet the programs definition of a disability. <strong>If you have questions during the adjudication period, contact the DAU at <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.</strong></li><li>Decisions are generally made within 90 days.</li><li>Updates from the Disability Adjudication Unit will be communicated by letter, available in the letters section of your account.</li></ul>",
          "reviewComplete_title": "Review complete",
          "decisionPending_title": "Decision pending",
          "PS19001_title": "Pending",
          "PS19003_title": "Approved",
          "PS19003_description1": "Your application was processed on ",
          "PS19003_description2": ". You have been approved for ODSP. You will receive an email notification when your decision letter is available in the ",
          "PS19003_description3": " section of your account.",
          "PS19004_title": "Not approved",
          "PS19004_description1": "Your application was processed on ",
          "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
          "PS19004_description3": " section of your account. ",
          "PS19004_description4": " if you have questions about your application.",
          "PS19002_title": "Withdrawn",
          "PS19002_description1": "Your application was withdrawn on ",
          "PS19002_description2": ". ",
          "PS19002_description4": " if you have questions about your application."
        },
        "non-sada": {
          "disabilityAdjudicationNotRequired_title": "Disability adjudication is not required for this application at this time",
          "disabilityAdjudicationNotRequired_description1": "You may be eligible as a <a href='https://www.ontario.ca/page/ontario-disability-support-program-eligibility-income-support#section-2' target='_blank' ref='noopener noreferrer'>prescribed class member</a>. If we need additional verification to process your application, we will contact you.",
          "started_title": "Application started",
          "started_description1": "Your application was successfully submitted on ",
          "started_description2": " and will be assigned for review shortly. You will receive email notifications as your application progresses.",
          "assignedForReview_title": "Assigned for review",
          "reviewComplete_title": "Disability adjudication is not required at this time",
          "reviewComplete_description": "You may be eligible as a <a href='https://www.ontario.ca/page/ontario-disability-support-program-eligibility-income-support#section-2' target='_blank' ref='noopener noreferrer'>prescribed class member</a>. If we need additional verification to process your application, we will contact you.",
          "decisionPending_title": "Decision pending",
          "pending_title": "Pending",
          "pending_description1": "We are reviewing your application to determine if disability adjudication is required. In some circumstances, a person does not have to go through the adjudication process.  To learn more about these circumstances, visit <a href='https://www.ontario.ca/document/ontario-disability-support-program-policy-directives-income-support/12-disability#:~:text=Exemptions%20from%20the%20Disability%20Adjudication%20Process' target='_blank'>exemptions from the disability adjudication process</a>.",
          "pending_description3": "<br><br><h4>Next steps</h4><ul style='display: block !important;'><li>When disability adjudication is required, a Disability Determination Package (DDP) will be issued. Follow the instructions in the DDP.</li><li>You have 90 days to complete and submit the DDP to the ministry’s Disability Adjudication Unit (DAU).</li><li>If you are unable to submit the DDP within 90 days, you can request an extension.</li><li>When the DDP is received by the DAU, your application will be reviewed to determine if you meet the programs definition of a disability. <strong>If you have questions during the adjudication period, contact the DAU at  <a href=\"tel:+1-888-256-6758\" style=\"color: blue; text-decoration: underline !important;\">1-888-256-6758</a>.</strong></li><li>Decisions are generally made within 90 days.</li><li>Updates from the Disability Adjudication Unit will be communicated by letter, available in the letters section of your account.</li></ul>",
          "PS19001_title": "Pending",
          "PS19003_title": "Approved",
          "PS19003_description1": "Your application was processed on ",
          "PS19003_description2": ". You have been approved for ODSP. You will receive an email notification when your decision letter is available in the ",
          "PS19003_description3": " section of your account.",
          "PS19004_title": "Not approved",
          "PS19004_description1": "Your application was processed on ",
          "PS19004_description2": ". Steps to start an internal review can be found in your decision letter. You will receive an email notification when your decision letter is available in the ",
          "PS19004_description3": " section of your account.",
          "PS19002_title": "Withdrawn",
          "PS19002_description1": "Your application was withdrawn on ",
          "PS19002_description2": ". ",
          "PS19002_description4": " if you have questions about your application."
        }
      }
    }
  },
  "accordions": {
    "expandAllButton": "Expand all",
    "collapseAllButton": "Collapse all"
  },
  "odstable": {
    "sortby": "Sort by",
    "all": "All"
  },
  "notificationBell": {
    "emptyMessage": "No new notifications",
    "closeButtonLabel": "Close notifications panel",
    "headerButtonAriaLabel": "Show notifications"
  }
}
